| we also submitted a Request for Information via US Certified Mail to Bank of America 's designed address for such correspondence. We still have n't received any additional information pertaining to the terms of the proposed modification. | 1 | 0.0% | we continued to have issues with Bank of America throughout the review process |
| we apparently have to guess at what information Capital One needs to perform this task. | 1 | 0.0% | spoke to Employee XXXX |
| we apply a number of proprietary operational frameworks to match our collection approach to an individual consumers payment behavior. | 1 | 0.0% | we apply tools and methods from statistics |
| we apply any payment we receive in the following order : ( 1 ) past interest and principal ; ( 2 ) current interest and principal ; ( 3 ) past fees ; and ( 4 ) current fees. | 1 | 0.0% | then when the Promotional Period ends |
| we approved you for a short sale. '' As if this was a great thing | 1 | 0.0% | such as home assistance programs. I dealt with a great man by the name of XXXX |
| we are a data furnisher and not a credit bureau. Credit bureaus | 1 | 0.0% | cease collection Activies |
| we are a financial institution and we simply can not refund these charges because you allowed her to use them since she was living there and as a result she knew how to gain access to the cards. '' I wish that this phone conversation had not been as devastating as it was | 1 | 0.0% | I was LIVID with such as careless point of view that she was suggesting I was to blame for this fraud because simply LIVING with someone was enough grounds to determine they might '' take your card some day and use it without your permission and put it back. As a result |
| we are able to offer you a Trial Period Plan for a disaster modification with instructions to contact the servicer. Keep in mind | 1 | 0.0% | in mortgage payments which must be cured by XX/XX/XXXX. The following day |
| we are able to provide you with copies. HOWEVER | 1 | 0.0% | the husband ) who do not want to be included in the application process or listed on the Note or obligation to repay the debt |
| we are all being told different information and time lines. We have yet to talk to our loan processor over the phone | 1 | 0.0% | both sides of the transaction ( sellers and buyers ) have called numerous times to get information about the closing process and time frame. Our original packet stated once all required forms were submitted |
| we are all from Florida and are used to bugsjust not in a fancy | 1 | 0.0% | check-in |
| we are all getting the run around every time we call. Wells Fargo has also reported my credit card for being over the limit and now my credit is at stake. This should not have been done as it is still under investigation. Im disputing this with the credit reporting agency as well. The inconsistency of information I have received is unbelievable. It has been over a month and it has begun to take a toll on my physical and mental health. | 1 | 0.0% | we filed a fraud claim over the phone. I did a lost stolen transfer on all of my accounts and changed all of my bank card numbers. When I called to check on the status of my claim |
| we are asking the servicer that two things be done to remedy the situation. First refund the XXXX | 1 | 0.0% | our loan had already reached 75 % LTV. We have been trying to work with our servicer to have the XXXX balance refunded to us. We have asked for the XXXX balance be refunded |
| we are at a deadend. My credit is ruined because of this this fraudlent transaction.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK | 1 | 0.0% | My accounts my accounts were comprised to include Best Buy |
| we are at the mercy of the mail system. Have you had a chance to give the check details to XXXX? | 1 | 0.0% | XXXX XXXX XXXX XXXX Implementation Consultant |
| we are at the point that the money disappears right after is deposited back from the previous fraud and I dont even see it!!!! | 1 | 0.0% | which the communication of the money transferred out was immediate |
| we are attaching documents the representative ( s ) to confirm our identity! I questioned the information they requested : driver license | 1 | 0.0% | I transferred of {$45.00} to XXXX XXXX XXXX account ( XX/XX/XXXX ). It was my mistake that I transferred funds to an expired XXXX XXXX |
| we are being excluded from the only automated systems that can manage a security freeze in a timely manner. Equifax also declined to provide any recourse by which to verify our identities in a manner that would resolve the identity verification issue in durable manner | 1 | 0.0% | in addition to my status as a US military veteran who previously conducted work related to national security |
| we are being harassed for debt that we never ever owed. We have contacted both XXXX and DCI and were advised that our case was closed with XXXX XXXX and handed over to a debt collector. The fact that this even occurred after our numerous attempts to reach both XXXX and DCI is absolutely appalling. We are complaining against both XXXX and DCI for their false debt collection | 1 | 0.0% | paid a deposit and within a few days we cancelled the contract over the telephone and the CSR advised me to not accept the phone upon delivery. The deposit was refunded to us as the CSR advised. Shortly after this |
| we are being instructed by those above us to only relay the information | 1 | 0.0% | I reached out to Apple Card Support another time. I again was seeking further information pertaining to my account closure. I was able to |
| we are being targeted simply because of my name. | 1 | 0.0% | the person in charge of the fraud department said that my accounts will be closed and they will not be reviewing it further. After they realized they messed up and that we have an impeccable record |
| we are closing the complaint. At that point | 1 | 0.0% | I requested {$10.00} from my regular bank account ( XXXX ) to make a donation. When I checked my bank account the next day |
| we are concerned about the project. | 1 | 0.0% | XXXX only installed the solar panels on the roof |
| we are concerned that such an error was yet another move in the attempt to cover up the non-compliance matters involved in improperly keeping funds to which the mortgage company is not legally entitled. | 1 | 0.0% | transferred |
| we are currently inXX/XX/2018. Why haven't her manager held her accountable regarding voicemail greeting. After bringing it to the XXXX attention | 1 | 0.0% | it breaks my heart how this company is behaving. This prompt me to file a XXXX case |
| we are currently unable to provide an estimated time for resolution. However | 1 | 0.0% | I received an email dated XX/XX/XXXX ( Attachment 9 ) |
| we are declining your request to block one or more of the items of information. If you have additional relevant information that indicates that the disputed item ( s ) resulted from identity theft | 4 | 0.0% | I received an email from XXXX stating : We are responding to your request that information in your personal credit report be blocked due to identity theft. Based on our review of your request and the information available to us |
| We are denying your claim because we determined that the item ( XXXX ) being disputed were authorized or you received benefit from the item ( XXXX ). We will not reimburse your account. '' Subsequent discussions with the claims department and local XXXX branch representatives | 1 | 0.0% | XXXX XXXX XXXX XXXX XXXX XXXX departments |
| we are enclosing a check for {$41000.00}. We apologize for any inconvenience this caused. Please see attached letter and check from Wells Fargo directed to XXXX XXXX dated XX/XX/XXXX. | 1 | 0.0% | via regular |
| we are extremely sorry for the trouble and we certainly do n't intent to disappoint you but I certainly do understand that it has been while that you have n't received any resolution on this. | 1 | 0.0% | let me check it for you XXXX- XX/XX/XXXX XXXX XXXX XXXX has left the conversation XXXX has joined the conversation Hi |
| we are facing foreclosure on XX/XX/XXXX | 1 | 0.0% | XX/XX/XXXX |
| we are filing a complaint against Equifax for | 1 | 0.0% | a snapshot of the XXXX XXXX XXXX account page showing the car loan was completely paid off ( and paid off early ) in XX/XX/XXXX |
| we are given a XXXX trace #. The supervisor states that something is suspicious here and that this is not normal. We are told that it would take up to XXXX business days for a response and action to take place. On XX/XX/XXXX | 1 | 0.0% | I call SOFI again to tell them that my partner does not have the money in her XXXX account. SOFI issues another investigation '' and opens a ticket. They say that all they can do is provide me the XXXX government trace ID # which is XXXX digits. SOFI says that it is out of their hands because the money has been sent. SOFI says it is XXXX responsibility and that I should contact XXXX with the trace ID #. A few days pass by and still nothing. On XX/XX/XXXX |
| we are given a XXXX XXXX XXXX The Chase supervisor states that something is suspicious here and that this is not normal. We are told that it would take up to XXXX business days for a response and action to take place. On XX/XX/XXXX | 1 | 0.0% | I call XXXX again to tell them that my partner does not have the money in her XXXX account. XXXX issues another investigation '' and opens a ticket. They say that all they can do is provide me the XXXX government trace XXXX XXXX which is XXXX digits. XXXX says that it is out of their hands because the money has been sent. XXXX says it is Chases responsibility and that I should contact Chase with the trace ID #. A few days pass by and still nothing. On XX/XX/XXXX |
| we are going to hold your money in a suspense account and not apply it to the mortgage. I continued to try and get the necessary paperwork sent to me so we could be considered for modification and they continued to say they would send it but never did. Since the only possible way Amerihome would let me resolve this issue was to reinstate the full past due amount | 1 | 0.0% | then my father became ill and I had to help cover his medical bills. We were able to hang on and make our payments but then I lost MY job also. I was not able to make the XX/XX/XXXX payment. In XX/XX/XXXX I began trying to engage with the Amerihome loss mitigation department and asked for options to solve this problem. They promised to send out paperwork for me to complete in order to be considered for modification or partial claim or repayment plan options. As explained |
| we are in a desperate state of financial crisis | 1 | 0.0% | and the fact that we can not refinance the vehicle because of the high-loan-to-value ratio |
| WE ARE IN A HUGE CAMPAIGN DEBATE FOR A NEW PRESIDENT | 1 | 0.0% | ACCORDING TO THEM I OWE XXXX ON THE SUPPOSEDLY CHECKING ACCOUNT CLOSED ENDING IN XXXX |
| We are in receipt of the documentation you submitted regarding your Navy Federal account ( s ). | 1 | 0.0% | the debtor shall be released from responsibility by the consignation of the thing or sum. '' I also stated in my cover letter : Therefore |
| we are in the 2nd year of the purchase of that plane ticket | 1 | 0.0% | as Barclays was encouraging us all this time ( and several times in a written form ) to contact the Merchant and try to resolve the issue ourselves |
| we are in the middle of refinancing our mortgage | 1 | 0.0% | and they're attempting to raise our monthly payment by {$1000.00} in order to compensate the negative escrow balance they've created. I've called Shellpoint many times |
| we are in uncharted territory as far as the data you have requested | 1 | 0.0% | who is self-employed |
| we are left no funds available for any day to day expenses. | 1 | 0.0% | with a reserve balance of {$10000.00} in my linked money market account. The combined balance of these two accounts of only {$14000.00}. Despite the shortfall of almost {$6000.00} Ally transferred {$10000.00} from my money market and paid the electronic debit |
| we are more than willing to work with you. | 1 | 0.0% | miscommunication |
| we are negotiating. | 1 | 0.0% | asking how things were going. The standard answer was it's in our negotiating team. I started getting calls from the creditors. I would call Lakeview again and be told the same thing |
| we are no longer able to assist you with loan financing. We have done our best to satisfy your requests to be re-assigned to multiple licensed loan officers and realtors. We have outlined reasonable expectations regarding availability during evening and weekend hours and several supervisors have listened to and responded to your concerns to the extent of what is reasonable. | 1 | 0.0% | XXXX XXXXXXXX Veteran -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- - from : XXXX XXXX XXXX to : Home XXXX cc : XXXX XXXX XXXX date : Tue |
| we are not able to prioritize any one person over the other. On XX/XX/XXXX | 1 | 0.0% | we have agreed to let you out of your lease early at no penalty |
| we are NOT behind a payment! The agent then told us Flagstar gave TWO refunds | 1 | 0.0% | we received a letter from Flagstar advising us that a payment was returned our bank. No information was given about what payment date was refunded |
| We are not financially wealthy | 1 | 0.0% | with me as the Primary owner and a family member as secondary. On other occasions charges from XXXX have showed up on the account the family member disputes. BOA refuse to allow the Secondary owner to refute unauthorized Chagres according to the famiy member. One the XXXX Charges BOA systematically manipulated legitimizing validated a fraudulent entity to level charges agsint my funds at will randomly .Claiming XXXX Refunded one of the three charges and the bank refunded two of the false charges. However on XX/XX/XXXX or XXXX BOA debited a {$48.00} + on the new Card issued to replace the old card. Claiming an overpayment to me. Without Notice the account fell into a {$2200.00} deficit .setting me up for overdraft fees. |
| we are not I said. I then stated | 1 | 0.0% | once again Ocwen had reported us behind 90 days |
| we are not sure why or how they are considering foreclosure on a home that they no longer held a lien on plus we sold the home. We would really appreciate some assistance on this matter as it effectively resulted in our inability to close on a reverse mortgage and it is also still on my daughter 's credit report.,Company believes complaint is the result of an isolated error,Shellpoint Partners | 1 | 0.0% | our income is limited to our monthly social security checks. These circumstances have resulted in our inability to make our mortgage payments. We had explored loan modification to no avail and were also considering a short-sale however this would have resulted in us becoming homeless due to our income and the housing crisis in the XXXX XXXX. In XXXX XXXX |
