2026 data Public-data reference. official source

Companies: T

Companies starting with T that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

13.5K companies starting with "T"

Showing 9.6K–9.6K of 13.5K

Company Complaints
they still act as if nothing happened. 1
they still can not open my company 's account. I have now closed the XXXX XXXX XXXX account 1
they still charged my credit card {$1500.00} and then later posted a {$1900.00} charge to my credit card on XX/XX/XXXX violating my credit card authorization revocation letter prohibiting them from doing so. I have included copies of the emails to and from XXXX at XXXX as well as copies of the original authorization as well as the revocation. 1
they still claimed that they could not change my account. 1
they still continue to deny me a thorough investigation into the matter 1
they still decide to invest in XXXX 1
they still did not provide me with an explanation as to how I violated section 10.3. As a result 2
they still DID NOT stop their foreclosure process. On next day after they were notified the XXXX filing on XX/XX/XXXX 1
they still do not honor my request to put freeze back on. 1
they still have not provided me with the information i requested.,,ENCORE CAPITAL GROUP INC.,TX,77054,,Consent provided,Web,2021-05-18,Closed with non-monetary relief,Yes,N/A,4386054 1
they still have not provided me with the information i requested.,,EQUIFAX 1
they still have not resolved that dispute. When I went to make a purchase and it was denied 1
they still havent told me what my payment is for XX/XX/XXXX and its the XXXX of the month now. I went ahead and sent them {$310.00} as that is what the contract states. XX/XX/XXXX was just crazy 1
they still left it on my credit report 1
they still needed a certification of XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX. I explained that no other provider had requested such information when they had the SSDI benefit letter 1
they still reflected the incorrect amount of XXXX which is well above the required XX/XX/XXXX. The correct amount should be XXXX. 1
they still refuse to cancel this transaction that is totally against my will. Can you please help me to have Discover to cancel this unjust transaction?,,DISCOVER BANK,MD,207XX,,Consent provided,Web,2020-02-04,Closed with explanation,Yes,N/A,3519524 1
they still refuse to give me back my money 1
they still refused and closed my account BUT did not send the money back to the lender. 1
they still refused to accept any funds from that person ( under advice from the loan officer to change the relationship from friend to family for my significant other ). 1
they still refused to honor the promotion. 1
they still send me email messages to view my statements when I can't log on the the portal to check anything because they blocked me from being able to do so. They won't send me anything in my mail to correspond any information regarding this so called '' debt. 1
they still sent out a XXXX balance statement 1
they still should have both items. 1
they still will not return phone calls and communicate effectively - telephonically or via mail. And every day the balance goes up by no fault of my own. 1
they still won't admit I had uploaded a request for a loan modification but did provide an email where I could send my materials. They continue to pressure me to accept the deferment.,,CITIZENS FINANCIAL GROUP 1
they still would not provide me with the copy of my report that I was requesting. 1
they stole {$470.00} from my payment of {$4000.00} and put it in their pocket. 1
they stopped caring about my situation 1
they stopped trying to be decent and went back to demanding payment. The state gave up at that point. 1
they stripped the equity from the home 1
they stubbornly refused to remove the second installment. They argued that since XXXX had already issued a refund 1
they subsequently stated 1
they sued almost immediately 2
they sued Experian for running what they called sham investigations 1
they suggested contacting you because there may be years of abuse of my personal information.,Company believes it acted appropriately as authorized by contract or law,MOHELA,MA,015XX,,Consent provided,Web,2023-07-10,Closed with explanation,Yes,N/A,7230727 1
they suggested I find someone to help me pay the loan. I do not have friends or family available to help pay the loan or to cosign on a refinancing option for the loan. I am hoping to get help resolving this as I do not want the loan to go to collections.,Company believes it acted appropriately as authorized by contract or law,SLM CORPORATION,UT,84057,,Consent provided,Web,2023-08-23,Closed with explanation,Yes,N/A,7446339 1
they suggested that I file a complaint with the FTC. 1
they suggested to perform an evaluation 1
they support my complaint. 1
they swore that they never have debited our account -- that we had set up the payments through Sun Trust. Calling back Truist 1
they tacked on a {$6.00} failed payment fee and a {$16.00} late payment fee. 1
they takes advantages of their connection to XXXX XXXX like Experian and abused their power to cheat on consumers - without writing statements and notifying consumers 1
they takes advantages of their connection to XXXX XXXX XXXX XXXX and abused their power to cheat on consumers - without writing statements and notifying consumers 1
they tell me I have to speak to Client Care Fraud 2
they tell me not to pay the overdue charge and that they will make a correction. The corrections are never made. Now they are taking money out of my regular interest payment and applying it to late fees. This has cause a shortage in my regular interest payment and they have moved the remainder to principal. They have deducted {$80.00} twice. My statements for XXXX and XXXX have the same escrow balance. Why I do n't know. I have been on the phone for hours trying to get some answers and it ends up in being disconnected 1
they tell me that the deal was null and void because I made three payments instead of two! XXXX then said she could now offer me the same settlement offer ( 70 % ) on the remaining balance of {$1700.00} 1
they tell me that the investigator needed to see if they want to keep me as a customer or just closed the account and send me the check to mail 1
they tell me that they only can see that the transaction was completed on XX/XX/XXXX and they can not verify if there was a problem because 1
they tell me they are not able to sell these. So they were marketing and advising me on a product they can not offer. Additionally 1

About this letter-indexed view

This page lists every company beginning with the letter T that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

Related