Total complaints
1
Filed since I di
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows they still charged my credit card {$1500.00} and then later posted a {$1900.00} charge to my credit card on XX/XX/XXXX violating my credit card authorization revocation letter prohibiting them from doing so. I have included copies of the emails to and from XXXX at XXXX as well as copies of the original authorization as well as the revocation.'s complaint history from CFPB public records. 1 consumers have filed complaints since I di. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I di
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How they still charged my credit card {$1500.00} and then later posted a {$1900.00} charge to my credit card on XX/XX/XXXX violating my credit card authorization revocation letter prohibiting them from doing so. I have included copies of the emails to and from XXXX at XXXX as well as copies of the original authorization as well as the revocation.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| per their request | 1 |
| Issue | Complaints |
|---|---|
| I did not feel comfortable with the merchant being able to charge my card automatically without seeing a breakdown on an invoice of what my moving charges will be | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
they still charged my credit card {$1500.00} and then later posted a {$1900.00} charge to my credit card on XX/XX/XXXX violating my credit card authorization revocation letter prohibiting them from doing so. I have included copies of the emails to and from XXXX at XXXX as well as copies of the original authorization as well as the revocation. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I di, and the most recent logged activity is I did hire, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, they still charged my credit card {$1500.00} and then later posted a {$1900.00} charge to my credit card on XX/XX/XXXX violating my credit card authorization revocation letter prohibiting them from doing so. I have included copies of the emails to and from XXXX at XXXX as well as copies of the original authorization as well as the revocation. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "per their request", and the single most common underlying issue is "I did not feel comfortable with the merchant being able to charge my card automatically without seeing a breakdown on an invoice of what my moving charges will be".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating they still charged my credit card {$1500.00} and then later posted a {$1900.00} charge to my credit card on XX/XX/XXXX violating my credit card authorization revocation letter prohibiting them from doing so. I have included copies of the emails to and from XXXX at XXXX as well as copies of the original authorization as well as the revocation.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
they still charged my credit card {$1500.00} and then later posted a {$1900.00} charge to my credit card on XX/XX/XXXX violating my credit card authorization revocation letter prohibiting them from doing so. I have included copies of the emails to and from XXXX at XXXX as well as copies of the original authorization as well as the revocation. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
they still charged my credit card {$1500.00} and then later posted a {$1900.00} charge to my credit card on XX/XX/XXXX violating my credit card authorization revocation letter prohibiting them from doing so. I have included copies of the emails to and from XXXX at XXXX as well as copies of the original authorization as well as the revocation. has a 0% timely response rate to CFPB complaints.
The most common issue reported against they still charged my credit card {$1500.00} and then later posted a {$1900.00} charge to my credit card on XX/XX/XXXX violating my credit card authorization revocation letter prohibiting them from doing so. I have included copies of the emails to and from XXXX at XXXX as well as copies of the original authorization as well as the revocation. is "I did not feel comfortable with the merchant being able to charge my card automatically without seeing a breakdown on an invoice of what my moving charges will be" in the "per their request" product category.
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