2026 data Public-data reference. official source

Companies: T

Companies starting with T that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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13.5K companies starting with "T"

Showing 5.4K–5.4K of 13.5K

Sort by: Name Most Complaints Timely Response
Company Complaints
the representative from the bank then said to me that he need to investigate what happen and that he will assist me with setting fraud alert on my account and he will be sending me a text indicating that an attempt for {$100.00} and I should replying y for Y for yes however this is just a test 2
the representative I spoke with 1
the representative informed us many times 1
the representative introduced the XXXX insurance at a cost of {$1200.00}. This amount was included in the financing calculations presented to me by XXXX XXXX 1
the representative investigated more deeply and discovered the truth : that on XXXX XX/XX/XXXX 1
the representative looked into XXXX account 1
the representative made sure to verify all the information 1
the representative pointed to Section 36 Assignment of the agreement as the controlling section for this restriction. When asked about options 1
the representative put the call on a prolonged hold. 1
the representative recommended me calling in the internal review team 's number after I send the wire transfer to verify the identity along with the purpose of the transfer while on the phone call. 1
the representative referred us to another Equifax number 1
the representative refused to acknowledge and said she considers my case has been resolved. 1
the representative responded 1
the representative responded that Chase makes the rulesimplying that federal and state regulations are irrelevant to their decisions. This statement reflects a blatant disregard for legal standards and consumer rights. 1
the representative said 1
the representative said I owe over {$5000.00} 1
the representative said it was a red flag '' 1
the representative said she had 1 ) no access to the original CFPB compliant and associated response 1
the representative said she will try to reduce the check reissue time to 10 days upon my request. 1
the representative said that to call back because it's on redemption. 1
the representative said they sent it to Fraud department for investigation. Contacted Capital One latter on that evening ( Call 5 ~45 minutes ) 1
the representative said they were mailed to my home 1
the representative simply re-read the original letter and provided no additional details 1
the representative stated astronomical figures. This included the monthly amount in the income driven payment plan.I specifically remember a similar conversation in XX/XX/XXXX. Prior to the days of the XXXX number 1
the representative stated that a claim had been started but that it was unlikely that I would recover my funds since I should have known who [ I was ] sending the money to. '' I tried to explain the situation again and she talked over me repeatedly 1
the representative stated that BHG does not provide written terms until after a phone call. 1
the representative stated that they are working on behalf of XXXX XXXX. They are unable to provide the loan account number 2
the representative that I have spoken with daily at the collection agency says they have not received anything from the apartment company. Both companies informed me that they are waiting for the other to reach out to them 1
the representative then stated that signing was not mandatory. This inconsistency in their statements could be seen as an attempt to pressure me into agreeing to something under duress 3
The representative then told me there was nothing else they could do. I contacted the Wells Fargo complaint department and spoke with what I believe to be a Wells Fargo advocate 1
the representative told me I could not speak to her supervisor and that I was given wrong information '' by the other representatives 1
the representative told me nothing ca n't be done without a physical receipt. But she suggested that I try to get a video footage that shows I made a deposit. I went to the police precinct to get a warrant for a footage. The sergeant told me I need a receipt or a physical that I made the deposit before I could get a footage. 1
the representative told me that in XXXX 1
the representative told me that she got sent a message and got a response from their credit card department and she was told that there was an error and it would be fixed by the next statement on XX/XX/23. 1
the representative told me that they would have a manager call me to discuss but they never did. I also requested Elan to provide their documentation that I allegedly received these transactions which they agreed to send me but have not done so. 1
the representative told me that this would entail a hold time of two to three hours. ) I do not understand why it should be this difficult to get basic information about my student loans from MOHELA. And it concerns me greatly that borrowers who are unaware of the on-ramp are being given incomplete and misleading information 1
the representative told my husband that the credit could be processed anytime upon our return or soon after the Chase received the death certificate from us. 1
the representative transferred me to a voicemail where I left a message 1
the representative was just hoping I'd hang up 1
the representative was not able to or failed to disclose 1
the representative was unable to provide a clear explanation for the reversal and suggested I contact the payment financial institution for clarification. 1
the representative was unaware of this. 1
the representative was unhelpful and unwilling to find a fair resolution. 2
the representative who unilaterally closed my account and flagged my business activity as fraud. 1
the representative XXXX ID # XXXX explained that again I do not qualify. I immediately grew livid and asked to speak to a supervisor. After placing me on hold 1
the representatives from this company did not took ownership of their error and did not even attempt to help me or to result my problem. The impact of the error made by XXXX has had my credit score drop over XXXX points not only that it has caused stress and required me to take time off from work to try to result the issue.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
the representatives never had any information on the status and it was impossible to speak to a person who actually knew my case. My last email to citi was sent on XX/XX/year> written as follows : Good evening! 1
the representatives refuse to be helpful and they respond with continuous resistance in a very disrespectful manner. 3
the representatives told me that it was over in my favor and that there won't be any more charges or re-dispute. The second representative ( supervisor named XXXX XXXX XXXX told me he will send in all documentations. 1
the reps ALWAYS catch an attitude with me 1

About this letter-indexed view

This page lists every company beginning with the letter T that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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