Total complaints
1
Filed since Howe
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the representative XXXX ID # XXXX explained that again I do not qualify. I immediately grew livid and asked to speak to a supervisor. After placing me on hold's complaint history from CFPB public records. 1 consumers have filed complaints since Howe. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Howe
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the representative XXXX ID # XXXX explained that again I do not qualify. I immediately grew livid and asked to speak to a supervisor. After placing me on hold's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the last straw came today. In XXXX it was explained to me that if I paid {$150.00} I would be granted a forbearance and against my better judgement | 1 |
| State | Complaints |
|---|---|
| she came back and told me that none were available as they were in meetings and that she could have them call me later. Not feasible. I am tired of being lied to and manipulated | 1 |
| Issue | Complaints |
|---|---|
| as I stated I am an unemployed mother with a family that is sacrificing getting ANY job to think about my family 's future and obtain a career that with sustainability. However | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the representative XXXX ID # XXXX explained that again I do not qualify. I immediately grew livid and asked to speak to a supervisor. After placing me on hold has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Howe, and the most recent logged activity is However, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the representative XXXX ID # XXXX explained that again I do not qualify. I immediately grew livid and asked to speak to a supervisor. After placing me on hold reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the last straw came today. In XXXX it was explained to me that if I paid {$150.00} I would be granted a forbearance and against my better judgement", and the single most common underlying issue is "as I stated I am an unemployed mother with a family that is sacrificing getting ANY job to think about my family 's future and obtain a career that with sustainability. However".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the representative XXXX ID # XXXX explained that again I do not qualify. I immediately grew livid and asked to speak to a supervisor. After placing me on hold: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the representative XXXX ID # XXXX explained that again I do not qualify. I immediately grew livid and asked to speak to a supervisor. After placing me on hold has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the representative XXXX ID # XXXX explained that again I do not qualify. I immediately grew livid and asked to speak to a supervisor. After placing me on hold has a 0% timely response rate to CFPB complaints.
The most common issue reported against the representative XXXX ID # XXXX explained that again I do not qualify. I immediately grew livid and asked to speak to a supervisor. After placing me on hold is "as I stated I am an unemployed mother with a family that is sacrificing getting ANY job to think about my family 's future and obtain a career that with sustainability. However" in the "the last straw came today. In XXXX it was explained to me that if I paid {$150.00} I would be granted a forbearance and against my better judgement" product category.
Read our methodology — how this data is sourced, computed, and verified.