Total complaints
1
Filed since Thro
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows the representative stated astronomical figures. This included the monthly amount in the income driven payment plan.I specifically remember a similar conversation in XX/XX/XXXX. Prior to the days of the XXXX number's complaint history from CFPB public records. 1 consumers have filed complaints since Thro. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Thro
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How the representative stated astronomical figures. This included the monthly amount in the income driven payment plan.I specifically remember a similar conversation in XX/XX/XXXX. Prior to the days of the XXXX number's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| they have mislead me by failing to provide necessary information to lower payments and encouraging a forbearance. They had passed over telling me vital information about income driven repayment payments and interest only payments that would of helped me when I did not have credit card bills | 1 |
| State | Complaints |
|---|---|
| I would have to take a day off from work to talk to a Navient Rep. On XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| at the same time that I had a room mate splitting the bills. In document 1 | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
the representative stated astronomical figures. This included the monthly amount in the income driven payment plan.I specifically remember a similar conversation in XX/XX/XXXX. Prior to the days of the XXXX number has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Thro, and the most recent logged activity is Throughout, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, the representative stated astronomical figures. This included the monthly amount in the income driven payment plan.I specifically remember a similar conversation in XX/XX/XXXX. Prior to the days of the XXXX number reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they have mislead me by failing to provide necessary information to lower payments and encouraging a forbearance. They had passed over telling me vital information about income driven repayment payments and interest only payments that would of helped me when I did not have credit card bills", and the single most common underlying issue is "at the same time that I had a room mate splitting the bills. In document 1".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating the representative stated astronomical figures. This included the monthly amount in the income driven payment plan.I specifically remember a similar conversation in XX/XX/XXXX. Prior to the days of the XXXX number: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
the representative stated astronomical figures. This included the monthly amount in the income driven payment plan.I specifically remember a similar conversation in XX/XX/XXXX. Prior to the days of the XXXX number has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
the representative stated astronomical figures. This included the monthly amount in the income driven payment plan.I specifically remember a similar conversation in XX/XX/XXXX. Prior to the days of the XXXX number has a 0% timely response rate to CFPB complaints.
The most common issue reported against the representative stated astronomical figures. This included the monthly amount in the income driven payment plan.I specifically remember a similar conversation in XX/XX/XXXX. Prior to the days of the XXXX number is "at the same time that I had a room mate splitting the bills. In document 1" in the "they have mislead me by failing to provide necessary information to lower payments and encouraging a forbearance. They had passed over telling me vital information about income driven repayment payments and interest only payments that would of helped me when I did not have credit card bills" product category.
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