Total complaints
1
Filed since On X
2026 data Public-data reference. official source
stating that they did not receive the information requested and the case is closed. Obviously
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows stating that they did not receive the information requested and the case is closed. Obviously's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
On X
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
stating that they did not receive the information requested and the case is closed. Obviously complaint mix by product
- I called 1 100.0% – 0% relief
How stating that they did not receive the information requested and the case is closed. Obviously's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I called Capital One and they told me to submit the correspondence between the hotel and XXXX to show that they authorized the refund. I called XXXX at the XXXX ; she was shocked that I didnt receive the refund. She sent me the correspondence. I spoke to XXXX at Capital One | 1 |
Top States
| State | Complaints |
|---|---|
| Capital One didnt trouble themselves to read the information sent | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| I sent the correspondence at XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About stating that they did not receive the information requested and the case is closed. Obviously
stating that they did not receive the information requested and the case is closed. Obviously has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/y, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, stating that they did not receive the information requested and the case is closed. Obviously reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called Capital One and they told me to submit the correspondence between the hotel and XXXX to show that they authorized the refund. I called XXXX at the XXXX ; she was shocked that I didnt receive the refund. She sent me the correspondence. I spoke to XXXX at Capital One", and the single most common underlying issue is "I sent the correspondence at XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating stating that they did not receive the information requested and the case is closed. Obviously: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does stating that they did not receive the information requested and the case is closed. Obviously have?
stating that they did not receive the information requested and the case is closed. Obviously has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does stating that they did not receive the information requested and the case is closed. Obviously respond to complaints on time?
stating that they did not receive the information requested and the case is closed. Obviously has a 0% timely response rate to CFPB complaints.
What is the most common complaint about stating that they did not receive the information requested and the case is closed. Obviously?
The most common issue reported against stating that they did not receive the information requested and the case is closed. Obviously is "I sent the correspondence at XXXX" in the "I called Capital One and they told me to submit the correspondence between the hotel and XXXX to show that they authorized the refund. I called XXXX at the XXXX ; she was shocked that I didnt receive the refund. She sent me the correspondence. I spoke to XXXX at Capital One" product category.
Read our methodology — how this data is sourced, computed, and verified.
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