Total complaints
1
Filed since As a
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows so the error occurred as a result of either a technological glitch's complaint history from CFPB public records. 1 consumers have filed complaints since As a. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since As a
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How so the error occurred as a result of either a technological glitch's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I was required to repurchase airfare on the day before my international flight ( XX/XX/year> ) to salvage the trip for XX/XX/year> and all the subsequent travel reservations/accommodations I had booked. The undue financial burden this placed onto me to rectify the failure of the service that was supposed to be provided was {$3100.00} and XXXX credit card travel points. After filing a formal complaint and speaking with multiple departments at Chase XXXX | 1 |
| State | Complaints |
|---|---|
| or a data entry error at Chase Bank. This system error was confirmed by Chase Bank and Chase XXXX at multiple departmental levels with various representatives | 1 |
| Issue | Complaints |
|---|---|
| and the Chase Executive Office | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
so the error occurred as a result of either a technological glitch has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As a, and the most recent logged activity is As a resul, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, so the error occurred as a result of either a technological glitch reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was required to repurchase airfare on the day before my international flight ( XX/XX/year> ) to salvage the trip for XX/XX/year> and all the subsequent travel reservations/accommodations I had booked. The undue financial burden this placed onto me to rectify the failure of the service that was supposed to be provided was {$3100.00} and XXXX credit card travel points. After filing a formal complaint and speaking with multiple departments at Chase XXXX", and the single most common underlying issue is "and the Chase Executive Office".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating so the error occurred as a result of either a technological glitch: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
so the error occurred as a result of either a technological glitch has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
so the error occurred as a result of either a technological glitch has a 0% timely response rate to CFPB complaints.
The most common issue reported against so the error occurred as a result of either a technological glitch is "and the Chase Executive Office" in the "I was required to repurchase airfare on the day before my international flight ( XX/XX/year> ) to salvage the trip for XX/XX/year> and all the subsequent travel reservations/accommodations I had booked. The undue financial burden this placed onto me to rectify the failure of the service that was supposed to be provided was {$3100.00} and XXXX credit card travel points. After filing a formal complaint and speaking with multiple departments at Chase XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.