2026 data Public-data reference. official source

Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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5.5K companies starting with "S"

Showing 3.0K–3.0K of 5.5K

Sort by: Name Most Complaints Timely Response
Company Complaints
so I informed her they received my loan XX/XX/XXXX with {$0.00} balance 1
so I initiated a dispute. A few days later Experian came back and stated the information was accurate. Next I contacted XXXX XXXX and confirmed my four accounts with them were and are still active and in good standing. They were also unable to find where the negative information was coming from thus they could not provide me any further details. Having spent the last 6 years recovering from what seems like the never ending battle that comes with being the victim of identity theft 1
SO I INSTANTLY CALLED THE AUTOMATED NUMBER AGAIN HOPING FOR SOME KIND OF HELP 1
so I kept calling until I could get at least 3 consistent answers. 1
so I kept on following up 1
so I kept scrolling in my mobile app to see my expenses 1
so I kindly request to remove the inquiry on my credit report of this late payment. Please remove this late inquiry from my credit bureau since it was not my fault and I feel tight and powerless not able to have my rights and protect my credit report from others fault.,,AMERICAN HONDA FINANCE CORP,TX,77573,,Consent provided,Web,2021-01-11,Closed with non-monetary relief,Yes,N/A,4061425 1
so I know GreenSky has not contacted me regarding this issue. The only correspondence I have received are XXXX subsequent statements and collection notices claiming my account is past due 1
so I know I do not have a credit issue. 1
so I know this complaint will fall on deaf ears.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,AZ,85037,,Consent provided,Web,2026-01-23,Closed with monetary relief,Yes,N/A,18944541 1
so I know this is not how the page should be. 1
so I know when to pay it or request a bill if they fail to send it. The dates in the past from XX/XX/XXXX back to XXXX 1
so I left a VM asking her to return my call. Later on XX/XX/XXXX 1
so I let her talk and explained what she was trying to do. She explained that if I could make monthly payments of XXXX or XXXX for nine months consecutively and then resume my schedule payments all would be current. I explained that the most I could do is XXXX month. She then said that she could not help me and asked me for the Daughters information which I declined. This tells me that since she could not get me to agree 1
so I let them know my Problem to see what solution we can come up with to get my money back so I they made me file a claim so that way I can receive my funds back but on the claim they approved me of XXXX claim and denied me of the other XXXX When I had sent in my receipt of the transaction and what happened. I will attach the receipt with this claim. They only approved me for the {$200.00} 1
so I logged on to XXXX XXXX and changed my cell phone number on record and reapplied that date ; XX/XX/2021. I spoke to a consultant named XXXX over the phone after I sent documents to make sure they were received and asked if my phone number situation was a problem and she replied I don't see anything wrong with your phone numbers. I said Thank you '' and we hung up the phone. 1
so I looked them up myself and called them to get the process expedited. To me this is unacceptable and is something your team should have been doing all along. 1
so I made a payment to Nelnet over the phone. I then called XXXX XXXX and asked to stop/refuse payment on the Nelnet request. They would not stop or refuse the payment because both the IRS and the Nelnet payments were pending '' and could not be stopped : My concern was the IRS payment ; I was assured by the branch manager via the customer service person that the IRS payment would be paid. '' On Wednesday 1
so I made a {$1000.00} and {$22.00} payment. At that time 3
so I made another appointment with a manager and the exact same situation occurred again. It was at this point that I began researching funds recovery experts and upon their advice in XX/XX/XXXX 1
so I made XXXX payments for {$170.00}. The way the system prompted me I was under the impression it was establishing an automated payment. I have been slowly catching up on debts but with every intention to address all debt owed. 1
so I marked his number Fake cash app support 1
so I messaged her on XX/XX/XXXX to ask if we are closing and if not 1
so I moved there to continue treatment and acquired a XXXX position. After my contract was up 1
so I needed to contact Freedom Mortgage. I explained to them that Freedom Mortgage stated that I needed to contact XXXX and provided me with their contact information because Freedom did not have any information 1
so I needed to contact XXXX XXXX. I explained to them that XXXX XXXX stated that I needed to contact Rushmore and provided me with their contact information because XXXX did not have any information 1
so I never even checked online to view my account balance 1
so I never even knew this was put in my name. One account shows it was paid for a few months but when I ask for proof of the card use 1
so I never read any letters 2
so I never received their request for proof. Because I was unable to respond in time 1
so I opted for a refund instead. XXXX days have passed without a refund 1
so I paid it on time within the XXXX day frame. 1
so I paid my normal amount due. After they received the payment 2
so I paid on my credit card 1
so I paid the bill myself on XX/XX/XXXX to avoid a gap in coverage. 1
so I paid the debt and opened a new business checking account for my second business with said bank. After that 1
so I paid twice. 1
so I phoned Customer Service and spoke with XXXX ( on XXXX ). He was very helpful 1
so I presented an amount of XXXX. It was not made clearly and conspicuously to me that a down payment was not needed. Again 1
so I pressed 2 ( to indicate that the read back was incorrect ). After trying three times the system informed me that I could not complete the request of the phone 1
so I proceeded to ask tell her that I wanted to speak to a supervisor. She then hung up the phone ( YES 1
so I promptly called Experian again. After waiting for over an hour during peak times 1
so I promptly called XXXX again. After waiting for over an hour during peak times 1
so I provided the email and waited for a month 1
so I purchased security envelopes and mailed them out myself 1
so I purchased the vehicle in contest of this add-on and notified them that I was making a complaint with the consumer finance 1
so I quickly called Synchrony back to cancel the card. Amazon offered me the bonus to apply 1
so I re-sent the files. This time I received a reply from LoanCare that they were working on the situation and expected a resolution in 7 days. ( see attached copy of email to LoanCare dated XXXX ) On XX/XX/XXXX at XXXX XXXX EST 1
so I re-submitted the payment 1
so I receive it via regular mail. 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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