2026 data Public-data reference. official source

so I paid my normal amount due. After they received the payment

2 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

2 consumer complaints filed with the CFPB

This profile shows so I paid my normal amount due. After they received the payment's complaint history from CFPB public records. 2 consumers have filed complaints since I fi. The company has a 0% timely response rate and has provided relief in 50% of cases.

2
Total Complaints
0%
Timely Response
0%
Disputed
50%
Relief Provided
1
States Active
I fi
Since

Total complaints

2

Filed since I fi

Timely response

0%

CFPB-tracked response window

Relief rate

50%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 50.0%
Industry median

Share closed with monetary or non-monetary relief.

so I paid my normal amount due. After they received the payment complaint mix by product

Total complaints: 2

so I paid my normal amount due. After they received the payment complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). combined on: 1 complaints (50.0%), resolution 0.0% combined on 50.0% combined on: 1 complaints (50.0%), resolution 100.0% combined on 50.0%
  • combined on 1 50.0% 0% relief
  • combined on 1 50.0% 100% relief

How so I paid my normal amount due. After they received the payment's 2 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
combined on the XXXX XXXX card with {$4500.00}. My minimum payment 1
combined on the Ashley XXXX card with {$4500.00}. My minimum payment 1

Top States

State Complaints
they put the late fee back on. I refused to pay it 2

Top Issues

Issue Complaints
I contacted XXXX on XX/XX/XXXX ( by online chat ) to see what the balance was on the 12 months same as cash. I was thinking I had 4 months to come up with roughly {$700.00} to pay it off. I was told the balance was {$1000.00}. This is when they first dropped my credit limit. I have all the screenshots from the conversation. Next we come to XX/XX/XXXX payment. I was late 1
I contacted XXXX on XX/XX/XXXX ( by online chat ) to see what the balance was on the XXXX months same as cash. I was thinking I had XXXX months to come up with roughly {$700.00} to pay it off. I was told the balance was {$1000.00}. This is when they first dropped my credit limit. I have all the screenshots from the conversation. Next we come to XX/XX/XXXX payment. I was late 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About so I paid my normal amount due. After they received the payment

so I paid my normal amount due. After they received the payment has accumulated 2 consumer complaints in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 2 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I fi, and the most recent logged activity is I financed, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, so I paid my normal amount due. After they received the payment reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 50% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "combined on the XXXX XXXX card with {$4500.00}. My minimum payment", and the single most common underlying issue is "I contacted XXXX on XX/XX/XXXX ( by online chat ) to see what the balance was on the 12 months same as cash. I was thinking I had 4 months to come up with roughly {$700.00} to pay it off. I was told the balance was {$1000.00}. This is when they first dropped my credit limit. I have all the screenshots from the conversation. Next we come to XX/XX/XXXX payment. I was late".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating so I paid my normal amount due. After they received the payment: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does so I paid my normal amount due. After they received the payment have?

so I paid my normal amount due. After they received the payment has received 2 consumer complaints filed with the Consumer Financial Protection Bureau.

Does so I paid my normal amount due. After they received the payment respond to complaints on time?

so I paid my normal amount due. After they received the payment has a 0% timely response rate to CFPB complaints.

What is the most common complaint about so I paid my normal amount due. After they received the payment?

The most common issue reported against so I paid my normal amount due. After they received the payment is "I contacted XXXX on XX/XX/XXXX ( by online chat ) to see what the balance was on the 12 months same as cash. I was thinking I had 4 months to come up with roughly {$700.00} to pay it off. I was told the balance was {$1000.00}. This is when they first dropped my credit limit. I have all the screenshots from the conversation. Next we come to XX/XX/XXXX payment. I was late" in the "combined on the XXXX XXXX card with {$4500.00}. My minimum payment" product category.

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