2026 data Public-data reference. official source

Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

5.5K companies starting with "S"

Showing 2.4K–2.4K of 5.5K

Company Complaints
since I have paid the Monthly payments 1
since I have property value assessment information for free from the city. I then asked if I could just pay additional principal to get to the 78 % of Original Value '' and was told that Specialized Loan Servicing will ONLY use the original amortization schedule in calculating that value. WHY? It seems to me that Specialized Loan Servicing is unnecessarily making the process difficult so they can make more money even though the true equity that I have in the property was way above 20 % more than a year ago! This is not a fair situation. Do I have any other recourse?,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing Holdings LLC,AZ,XXXXX,,Consent provided,Web,2024-02-05,Closed with explanation,Yes,N/A,8289686 1
since I last returned it to the dealership. 3
since I lost all the funds in my checking account 1
since I need the statement provided for my HUD low-income renting apartment manager. So 1
since I never had it on my possession 1
since I never received the Platinum Card 1
since I overpaid without knowing my accounts were closed. 1
since I provided all requested documentation through the state. She mentioned that they have separate verification process 1
since I received a collections notice for XXXX months mortgage 1
since I received calls prior to paying the purchase amount on XX/XX/XXXX 1
since I received it in XX/XX/XXXX. Furthermore 1
since I still needed the {$1000.00}. I had to explain myself again 1
since I submitted the original short sale packet XX/XX/XXXX. I would like for my previous file to be reopened and the items I 've recently sent be evaluated for short sale.,,FIFTH THIRD FINANCIAL CORPORATION,AA,XXXXX,,Consent provided,Web,2016-09-17,Closed with explanation,Yes,No,2117356 1
since I urgently need to pay a fee to the developer. 1
since I was following the direction of the bank representative. 4
since I was his POA 1
since I was living in California at the time 1
since I was never informed of the result of the last one - she explained that an extension can only be applied for once every 12 months 1
since I was out of the country at the time of the transaction 1
since I was the account holder. So I never had any information about the alleged fraud '' After that 1
since I will have to pay that money back anyway 1
since I worked at a XXXX XXXX School 1
since I'm a cardiatic patient 1
since IBR allows for a consumer to have their loan forgiven 20 years after enrolling in such a program if they keep up with minimum payments ( even if those payments are {$0.00}. ) Hence 1
since if we do not do it in a few years the house would become uninhabitable for us. 1
since it 's still been on a week+ after my request. She assured me 1
since it became clear that I was dealing with an utterly unaccountable ( ironically enough 1
since it had been officially closed long ago as established by the automated system at the beginning of the call. XXXX then decided that in order to check on the account further 1
since it has ignored paper applications l mailed and does not allow access to the account they created under my name 1
since it is unlikely that a customer payment would ever be made exactly on the single date in a month in which a billing cycle closes. Based on Citis agents ' statements 1
since it is useless to me now and was paid before pricing changed. 1
since it really drained my finances. I never expected this process to take so long 1
since it seemed to be referring to current balances and payments 1
since it sells a subscription on a website claiming to sell consumer goods.,,Paypal Holdings 1
since it took me nearly an hour to get through to him. As far as I recall 1
since it took me nearly an hour to get through to him. As I recall 1
since it was already pending. In short 1
since it was already way past the allotted time 1
since it was altered with a paid-off event and months had passed. The client asked for a solution and provided a way 1
since it was closed. I asked to speak with a supervisor 1
since it was still inside the 60 day maximum window. 1
since it would 1
since it's official and legitimate. Below 1
since its a joint account one signature sufficed. We went to PNC bank in XXXX the following day and spoke with the representative who was on the phone the previous day. When I arrived at the PNC bank in XXXX with my husband 1
since its inception. She stated that I was fine until XXXX XXXX. When I asked what happened in XXXX of XXXX 1
since legal tender was not loaned [ nor in circulation ] A payment or repayment is to be made in equivalent kind ; A negotiable instrument which I have not once received from Kia Finance America. 1
since legal tender was not loaned [ nor in circulation ] A payment or repayment is to be made in equivalent kind ; A negotiable instrument which I have not once received from XXXX XXXX XXXX. 1
since many are doing the same type thing. 1
since money network creates cards then sends them to edd in batches to send out ( so she told me today ) leaves no room for questions 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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