2026 data Public-data reference. official source

Companies: S

Companies starting with S that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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5.5K companies starting with "S"

Showing 5.1K–5.1K of 5.5K

Sort by: Name Most Complaints Timely Response
Company Complaints
such as a balance transfer 1
such as a bank or other FI ) 1
such as a bill of sale or assignment. * Account History : A detailed history of the debt 1
such as a bill of sale or purchase agreement 1
such as a chain of title or purchase and sale agreement showing the transfer of the account from the original creditor to LVNV ; 3. The name and address of the original creditor 1
such as a check 1
such as a claim that the note was obtained through fraud or that the maker ( borrower ) has a valid reason not to pay 1
such as a copy of a bill for the amount claimed by the creditor. And that until proof is given I am NOT required to make payment. 1
such as a copy of the front of your social security card. Also 1
such as a copy of the original contract. 1
such as a court order 2
such as a credit cards 1
such as a credit transaction initiated by the consumer. 3
such as a credit transaction or legitimate business needs. In this case 1
such as a debt collector 2
such as a delay in merchants submitting transactions to us or if the purchase date differs from the date you made the transaction. ( For example 1
such as a driver 's license or passport; and ( 2 ) For a person other than an individual ( such as a corporation 1
such as a drivers license 3
such as a drivers license or passport 1
such as a finance company or credit card company ( whether or not affiliated with a financial institution ). 3
such as a form that can be sent via electronic mail or a process at your Web site 1
such as a page on which transactions are conducted 6
such as a pay stub. I informed her that I had not requested a credit line or loan 1
such as a signed contract. 1
such as a signed receipt or contract. 1
such as a signed receipt or contract. We confirmed the following : The notification of your dispute fell outside the timeframes to retrieve the funds from the merchants ) or their bank ( XXXX )... 1
such as a signed receipt or contract. We made this decision because : The charge was authorized by you or by someone who has permission to use the card or account. If we used documents to resolve your claim 1
such as a signed receipt or contract. We made this decision because : The merchandise or service ( XXXX ) wasnt canceled 1
such as a utility bill 2
such as a wire transfer. 1
such as account number 1
such as account statements 1
such as accurate bookkeeping. A signed invoice that attests to their allegations against you. A copy of the legally binding agreement that binds you and the other party ; send this letter by recorded delivery so that someone else can confirm receipt. I have sent them a cease and desist letter along with multiple debt validation letters. They refuse to send me an original contract. I have contacted the Creditor/Agency asking for proof of the alleged debt 3
such as address or zip code. 3
such as an account number and the name 1
such as an applicant who is employed and provides prior years W-2s and recent pay stubs to support their income. My impression was that XXXX XXXX had a difficult time understanding our financial situation. 1
such as an assignment contract 1
such as an auto finance company. 1
such as an original signed consumer contract with my signature 1
such as applying for a mortgage or securing a loan for personal expenses. Additionally 3
such as ATM footage or transaction records 1
such as bankruptcies 2
such as being held responsible for debts incurred by fraudsters. 2
SUCH AS BEING UNABLE TO PAY OUR BILLS ON TIME DUE TO ME AND MY FAMILY NOT HAVING ACCESS TO ANY OF OUR FUNDS : ( THE APPROXIMATELY ... {$10000.00} US ''!!!!!!! ) IT SEEMS LIKE THIS COMPANY JUST DOES WHATEVER THEY WANT TO 1
such as both 'this has been verified as accurate ' and 'this item has been deleted. ' Equifax did not have systems to detect information that was previously removed and block that information from again appearing on the consumers credit report. In addition 1
such as both this has been verified as accurate and this item has been deleted. 7
such as breathing 1
such as by calling a single toll-free telephone number. 3
such as by implementing standard procedures and verifying random samples of information provided to CRAs ; and Training staff that participates in activities related to the furnishing of information about consumers to CRAs.37 Duty to Investigate Disputes Filed Directly with the Furnisher The FCRA and Regulation V generally require a furnisher to conduct a reasonable investigation of a dispute submitted directly to a furnisher by a consumer concerning the accuracy of any information contained in a consumer report and pertaining to an account or other relationship that the furnisher has or had with the consumer ( direct dispute ) .38 Covered Disputes. A furnisher is required to investigate if the dispute relates to : The consumers liability for a credit account or other debt with the furnisher ; The terms of a credit account or other debt with the furnisher ; The consumers performance or other conduct concerning an account or other relationship with the furnisher ; or Any other information contained in a consumer report for an account or other relationship with the furnisher that bears on the consumers creditworthiness 2
such as certified articles of incorporation 1

About this letter-indexed view

This page lists every company beginning with the letter S that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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