Total complaints
1
Filed since Up t
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows such as a delay in merchants submitting transactions to us or if the purchase date differs from the date you made the transaction. ( For example's complaint history from CFPB public records. 1 consumers have filed complaints since Up t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Up t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How such as a delay in merchants submitting transactions to us or if the purchase date differs from the date you made the transaction. ( For example's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| starting from the date of your Card approval. You can earn an extra XXXX Bonus Points ( for a total of XXXX Bonus Points ) after you make an additional {$4000.00} in eligible purchases with your Card ( for a total of {$5000.00} in eligible purchases ) within your first 6 months of Card Membership | 1 |
| State | Complaints |
|---|---|
| if you buy goods online | 1 |
| Issue | Complaints |
|---|---|
| your period to spend {$1000.00} may be shorter than 3 months | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
such as a delay in merchants submitting transactions to us or if the purchase date differs from the date you made the transaction. ( For example has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Up t, and the most recent logged activity is Up to XXXX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, such as a delay in merchants submitting transactions to us or if the purchase date differs from the date you made the transaction. ( For example reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "starting from the date of your Card approval. You can earn an extra XXXX Bonus Points ( for a total of XXXX Bonus Points ) after you make an additional {$4000.00} in eligible purchases with your Card ( for a total of {$5000.00} in eligible purchases ) within your first 6 months of Card Membership", and the single most common underlying issue is "your period to spend {$1000.00} may be shorter than 3 months".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating such as a delay in merchants submitting transactions to us or if the purchase date differs from the date you made the transaction. ( For example: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
such as a delay in merchants submitting transactions to us or if the purchase date differs from the date you made the transaction. ( For example has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
such as a delay in merchants submitting transactions to us or if the purchase date differs from the date you made the transaction. ( For example has a 0% timely response rate to CFPB complaints.
The most common issue reported against such as a delay in merchants submitting transactions to us or if the purchase date differs from the date you made the transaction. ( For example is "your period to spend {$1000.00} may be shorter than 3 months" in the "starting from the date of your Card approval. You can earn an extra XXXX Bonus Points ( for a total of XXXX Bonus Points ) after you make an additional {$4000.00} in eligible purchases with your Card ( for a total of {$5000.00} in eligible purchases ) within your first 6 months of Card Membership" product category.
Read our methodology — how this data is sourced, computed, and verified.