2026 data Public-data reference. official source

Companies: M

Companies starting with M that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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3.0K companies starting with "M"

Showing 2.9K–3.0K of 3.0K

Sort by: Name Most Complaints Timely Response
Company Complaints
my vehicle was unlawfully repossessed by Santander Consumer USA on XX/XX/XXXX 1
my vehicle was unlawfully repossessed from my private property at XXXX XXXX 1
my vehicle would not have been reprocessed under these terms. 1
my vulnerable XXXX XXXX status 1
my whole credit history had been deleted 1
my whole world changed and my wife and children have suffered andsacrificed to try to stay in the home they grew up in. I even tried to hire a attorney from The XXXX XXXX XXXX XXXX who ended up in receivership after one and a half years. One week before they told me that I had a 90 % chance of recovering damages from a tort litigation law suit in my name that is still filed in NJ court system. I received a email from the Florida district attorneys office informing me that myself and XXXX XXXX of there clients have just lost XXXX XXXX dollars each 1
my wife 2
my wife 's dob 1
my wife 's student loans are now in excess of {$110000.00} due to a $ 10.82/day fee/interest/penalty being charged over the span of 18 months 1
my wife and I are doing some much needed house projects and things are everywhere right now. I am not too worried about them because later on 1
my wife and I are in a position to get caught up fairly quickly. We are both XXXX and get lumpsum payments in XXXX. By XX/XX/XXXX we should be set with shell point once I can get the two compaines to confirm the accurate numbers in the loans with regard late fees 1
my wife and I are undergoing XXXX XXXX. I need to administer XXXX XXXX in her XXXX each night and this is all unneeded stress at the most critical time of her first weeks of XXXX. She has her XXXX XXXX XXXX on XX/XX/XXXX to verify a XXXX 1
my wife and I as a loan that was generated by us through our signatures. I request a sworn affidavit under the penalty of perjury 1
my wife and I continued to receive packages from Bank of America almost daily in the mail 1
my wife and I e-signed all the documents to process the loan through underwriting. We signed U.S. Bank paperwork affirming the 5.75 % interest rate. XXXX. On XX/XX/XXXX 1
my wife and I entered a contractual agreement with your organization 1
my wife and I feel victimized by this lender 's deception and abuse 1
my wife and I have no emergency funds 1
my wife and I have put {$5900.00} into escrow 1
my wife and I pursued XXXX XXXX. Case numbers were generated and they verified that the account that {$11000.00} went to was wiped 1
my wife and I quickly supplied all requested documents and were again reassured in writing that the process and closing date was all on track. 1
my wife asked XXXX XXXX 1
my wife called the Consumer Financial Protection Bureau ( CFPB ) to see what our next steps would be. The person we talked to suggested that we file a complaint with them and gave us the number for the XXXX XXXX XXXX. 1
my wife does ). They have made false claims 1
my wife has had XXXX XXXX to correct the XXXX she received off-post. My wife has XXXX XXXX XXXX XXXXXXXX and XXXX from the XXXX XXXX she's received. After receiving the notification that she would need another XXXX. I would go on small vocations lasting no more than four days to different countries while stationed in XXXX ( XXXX XXXX XXXX ). I did this to try to relieve the stress 1
my wife reached out the XXXX and tried to explain to him that I am no longer on XXXX XXXX and he never returned any of her calls 1
my wife realized she was trapped by a Fraud Group 1
my wife received a recycled template ( Exhibit XXXX ). The mentors helped to correct spelling and add some words from the job description. My wife never received an interview call using their functional resume. I later realized that their functional resume wont go through the XXXX XXXX XXXX. The functional resume that XXXX helped to build and promoting didnt help to get even XXXX interview. 1
my wife sent XXXX XXXX an email expressing our frustration that he does not return our phone messages and we have no idea why these refi 's have not taken place yet. My wife left XXXX voice messages on XXXX XXXX 's voice mail on Tuesday XXXX XXXX and send him the final email attached. We never received a response. My wife and I are now faced with losing our home because we now have late '' payments on our mortgages and are not able to re-fi with another institution. XXXX XXXX is incredibly unprofessional. He does not respond to emails nor does he return phone calls. It should not take 6-7 months to do a re-fi.,Company believes complaint represents an opportunity for improvement to better serve consumers,CHERRY CREEK MORTGAGE COMPANY INC.,CO,801XX,,Consent provided,Web,2015-08-18,Closed with non-monetary relief,Yes,No,1523889 1
my wife spoke with XXXX 2
my wife tried several time via telephone to make arrangement for a reservations to stay at a Hotel with the Family in XXXX. NO Live Person answered the via telephone at the Customer Service on the Business Card that was provided from the Sale Person : XXXX XXXX XXXX XXXX 1
my wife was in the US and was able to wire me cash. 1
My wife works for a police department '' which is true and not to call again. 6 more calls came in bk to bk in a matter of 10 minutes. I work nights so I was asleep 1
My wife works for a XXXX XXXX '' which is true and not to call again. 6 more calls came in bk to bk in a matter of 10 minutes. I work nights so I was asleep 1
my wife would call me crying 1
my wife XXXX and I visited the branch and spoke with XXXX XXXX about the promotion that she had offered and promised us. She gave us a printout telling us again that this promotion would be processed and took my phone number and said she would call me back the next morning. However 1
my wifi and browser and just about anything else they could think of besides their own inadequacies and total disregard for my suffering at their hands. I have three different devices and I cant get normal access to my account 1
my williningness to comply so that i can keep my home. 1
my word is my bond and what Mr. XXXX relayed to me 1
my work and my ability to earn a living from my already stressed company suffering from the downturn caused by the pandemic. 1
my work and my ability to earn a living from my already stressed company suffering from the downturn caused by the pandemic. SPS has even interfered with the insurance coverage I hold on this property 1
my work ID. I gave them all the information about me that I have. Everything I can to prove my identity. Right now they are not even returning my emails 1
my written consent for such information sharing. I hereby revoke any form of consent 3
my XRP transaction for XXXX XRP was sent to my account address but without the Tag number and has remained with Coinbase. Due to recent market conditions with XXXX 1
my XX/XX/XXXX letter to Chase 1
my XX/XX/XXXX statement which indicates I owed {$130.00} 1
my XXXX 1
my XXXX debit card ( which wasn't activated ). I also had a metrocard in there 1
my XXXX drivers license 1
my XXXX IRA bank statement 1

About this letter-indexed view

This page lists every company beginning with the letter M that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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