Total complaints
1
Filed since Bank
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows my card was active's complaint history from CFPB public records. 1 consumers have filed complaints since Bank. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Bank
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How my card was active's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and the same day | 1 |
| State | Complaints |
|---|---|
| and in 5 or 6 days | 1 |
| Issue | Complaints |
|---|---|
| and they said | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
my card was active has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Bank, and the most recent logged activity is Bank of Am, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, my card was active reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and the same day", and the single most common underlying issue is "and they said".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating my card was active: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
my card was active has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
my card was active has a 0% timely response rate to CFPB complaints.
The most common issue reported against my card was active is "and they said" in the "and the same day" product category.
Read our methodology — how this data is sourced, computed, and verified.