Total complaints
1
Filed since Refe
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows my 1st payment was paid XX/XX/2021. Never have I ever paid Homeowners Insurance through my Mortgage Escrow Account's complaint history from CFPB public records. 1 consumers have filed complaints since Refe. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Refe
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How my 1st payment was paid XX/XX/2021. Never have I ever paid Homeowners Insurance through my Mortgage Escrow Account's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| On XX/XX/2021 I received a letter from Freedom Mortgages Insurance Dept. concerning a double billing on a Property Insurance policy. The following morning I called your XXXX number and waited hour to speak with your representative. She explained to me that a one-time payment from my escrow account was made on XXXXwhich may short my escrow account | 1 |
| State | Complaints |
|---|---|
| only Property Taxes period. Kindly make the proper corrections and adjustments to the Estimated Escrow and Estimated Total Monthly Payment. | 1 |
| Issue | Complaints |
|---|---|
| I pulled up the Mortgage Closing Disclosure to review and noted under Projected Payment on page 1under Estimated Taxes | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
my 1st payment was paid XX/XX/2021. Never have I ever paid Homeowners Insurance through my Mortgage Escrow Account has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Refe, and the most recent logged activity is Reference , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, my 1st payment was paid XX/XX/2021. Never have I ever paid Homeowners Insurance through my Mortgage Escrow Account reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "On XX/XX/2021 I received a letter from Freedom Mortgages Insurance Dept. concerning a double billing on a Property Insurance policy. The following morning I called your XXXX number and waited hour to speak with your representative. She explained to me that a one-time payment from my escrow account was made on XXXXwhich may short my escrow account", and the single most common underlying issue is "I pulled up the Mortgage Closing Disclosure to review and noted under Projected Payment on page 1under Estimated Taxes".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating my 1st payment was paid XX/XX/2021. Never have I ever paid Homeowners Insurance through my Mortgage Escrow Account: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
my 1st payment was paid XX/XX/2021. Never have I ever paid Homeowners Insurance through my Mortgage Escrow Account has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
my 1st payment was paid XX/XX/2021. Never have I ever paid Homeowners Insurance through my Mortgage Escrow Account has a 0% timely response rate to CFPB complaints.
The most common issue reported against my 1st payment was paid XX/XX/2021. Never have I ever paid Homeowners Insurance through my Mortgage Escrow Account is "I pulled up the Mortgage Closing Disclosure to review and noted under Projected Payment on page 1under Estimated Taxes" in the "On XX/XX/2021 I received a letter from Freedom Mortgages Insurance Dept. concerning a double billing on a Property Insurance policy. The following morning I called your XXXX number and waited hour to speak with your representative. She explained to me that a one-time payment from my escrow account was made on XXXXwhich may short my escrow account" product category.
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