2026 data Public-data reference. official source

Companies: M

Companies starting with M that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

3.0K companies starting with "M"

Showing 751–800 of 3.0K

Company Complaints
mean while and Shellpoint was stating I owe {$2000.00} as of XX/XX/XXXX. 1
mean while Bank of America would still penalize me for being late and then maybe if they deemed that it was their mistake they would wave the fees but that this could also affect my XXXX XXXX in a negative way. 1
meaning 1
meaning a separation of Note from Mortgage 1
meaning an extra payment was added 1
meaning Chase does not honor this offer. I am very frustrated and disappointed by all of the different and contradictory answers received from Chase. Initially I was promised by Chase to get these additional XXXX miles and later I was refused by different reasons from different people at Chase. Nothing is consistent with Chase. And most of the service regarding this situation I received was rude 1
meaning Crypto.com is holding {$250.00} of my money and will not let me move it. Representatives for Crypto.com have been extremely incompetent and unhelpful throughout the process. I have verified my identity with Crypto.com twice 1
meaning I agreed to his terms. So 1
meaning I am being reported on this debt for more than 16 years 1
meaning I am the only one with access to my funds. Since cold wallets are disconnected from the internet 1
meaning I could not cancel my subscription. 2
meaning I had to scrounge to find money for food and rent. 1
meaning I have to go through the main chat all over again. I will also point out that actually 1
meaning I was free to leave. The bailiff told me he could have me detained / arrested by guards. All this with my then terrified four year old in tow. We left the court room 1
meaning I would have to wait until XX/XX/XXXX to even request the limit be reinstated. I explained to her that the letters I received did not say to wait 6 months to request to reinstate but to contact them within 60 days and I have not been able to reach them. XXXX said the only other option would be to mail a letter in requesting the limit to be reinstated with a copy of my credit report showing the delinquencies removed.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
meaning I would not have my money in time to get a check and make my flight next week 1
meaning I would see the funds in my bank account between XX/XX/XXXX and XX/XX/XXXX. In hindsight 1
meaning if you decide not to comply 1
meaning it can not initiate or continue foreclosure while loss mitigation applications are pending. 1
meaning it was impossible for him to determine in the few seconds he looked at my wifes boarding pass that the numbers did not match. 1
meaning it's been six months since Ive tried to receive an inspection kit from XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,HYUNDAI CAPITAL AMERICA,FL,33193,,Consent provided,Web,2021-01-19,Closed with explanation,Yes,N/A,4044320 1
meaning no loss occurred. Reporting it as a chargeoff is inaccurate and paints a false picture of my credit history. This entry should be removed for failing to meet accuracy standards ACCOUNT XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXXXXXX Balance Owed : {$0.00} Late Payment * * Law : FCRA 611 ( a ) requires verifiable reporting Issue : Late payment marked on a XXXX balance account Story : This reporting is inaccurate. I made payments on time and no evidence has been provided to show otherwise. Marking this account with a late payment unfairly lowers my score and misrepresents my financial behavior. I demand proper validation or deletion ACCOUNT XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Date Opened : XX/XX/XXXXXXXX Balance Owed : {$0.00} Late Payment * * Law : FCRA 609 ( a ) ( 1 ) requires disclosure of verification Issue : Late payment entry not supported by documentation Story : I dispute this reporting because I always paid this account as agreed. If you can not provide verification from the original creditor proving the late payment 1
meaning nothing is owed. Not only that 1
meaning place business debt onto my personal credit report. I explained that it is a violation of my personal credit as outlined by the consumer financial protection board and is considered incorrect 1
meaning that I had an outsanding charge off with another bank. People 's United bank couldn't tell me which bank was reporting that the first time 1
meaning that I had to come up with an extra half-month 's payment in order to get my account current. I then spoke to a supervisor who verified that there was nothing they could do. She also said that by default whenever they get a payment that is not exactly what the monthly payment is 1
meaning that I will have to wait another several months. 1
meaning that the ACH company paid out over {$20000.00} to the purported employees ( XXXX in total ) and can not recover this. They will hold our company liable for these payments. XXXX of the employee payment accounts are with Sofi. When we contacted them 1
meaning that the amount being reported by TRANSFINANCIAL per XXXX XXXX 1
meaning that the amount being reported by XXXX per XXXX XXXX 3
meaning that the exception of this credit card issuer requirement as described in the Official interpretation of Paragraph 7 ( b ) ( 12 ) ( i ) ( F ) *does not apply*. 1
meaning that the funds have remained in cash 1
meaning that the reporting party failed to provide proper adverse action notification. 1
meaning that they had not applied the payment to the higher 24.4 % interest balance for the balance transfer. I called the company and spoke to 2 agents and a supervisor ( XXXX ). They informed me that the issue with how the payment was applied was because the company 's computer system hadn't updated on XXXX 1
meaning that they needed us to close on XX/XX/XXXX 1
meaning that they were not in fact debit card transactions requiring my pin 1
meaning the chain of title was broken. Since 1
meaning the company can not validate any balance or the reporting being furnished. 2
meaning the entire process would need to be redone. Less than XXXX minutes later 1
meaning the funds should be available in my XXXX account same day. 1
meaning the new monthly payment was much higher than the original. I tried to establish communication ( via email ) on XX/XX/XXXX 1
meaning the PIN was not required. After I sent this evidence 1
meaning the transactions logs for each cards marked up showing ALL of the fraud charges with my signature. I simply ca n't provide them something that they have yet to send to me to mark up. The first one has been done for over a month. I really thought the second one would arrive in a day or two so I held onto it 1
meaning the vehicle was not eligible under XXXX policies. 1
meaning their claims office has never once asked me a single question in order to determine whether the claims were legitimate or not. They have told the press that they have been defrauded by scammers 1
meaning they can not rightfully collect or report the debt. 1
meaning they force the insurance companies to pay them the full amount which is like stealing from the consumers. It is a complete predatory tactic to dup customers into putting large down payments and then double dip on the backend of the contract. 1
meaning they put a permanent ( 7yr ) stain on my credit score! 1
meaning this account is subject to removal within the XXXX reporting limit in 15 U.S.C. 1681c ( a ) ( 4 ). If a 1099-C was issued 1
meaning this check is more than 3 months overdue. Had I known that this was a false promise and we'd be getting the run around from Freedom Debt Relief 1

About this letter-indexed view

This page lists every company beginning with the letter M that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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