Total complaints
1
Filed since I op
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows meaning Chase does not honor this offer. I am very frustrated and disappointed by all of the different and contradictory answers received from Chase. Initially I was promised by Chase to get these additional XXXX miles and later I was refused by different reasons from different people at Chase. Nothing is consistent with Chase. And most of the service regarding this situation I received was rude's complaint history from CFPB public records. 1 consumers have filed complaints since I op. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I op
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How meaning Chase does not honor this offer. I am very frustrated and disappointed by all of the different and contradictory answers received from Chase. Initially I was promised by Chase to get these additional XXXX miles and later I was refused by different reasons from different people at Chase. Nothing is consistent with Chase. And most of the service regarding this situation I received was rude's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| and the first customer representative refused to do so giving the reason that the XXXX offer charges a {$95.00} annual fee at the beginning and Chase can not make that charge anymore. Due to that technical difficult | 1 |
| State | Complaints |
|---|---|
| the customer service is not paying attention to what 's going on with me and only offers NO '' to me. I have been a loyal and good customer with Chase for years and I feel like I am fooled by Chase completely! '' I could have used other credit cards to make my purchase instead of spending more than {$4000.00} on this Chase credit card in two months. | 1 |
| Issue | Complaints |
|---|---|
| according to the manager | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
meaning Chase does not honor this offer. I am very frustrated and disappointed by all of the different and contradictory answers received from Chase. Initially I was promised by Chase to get these additional XXXX miles and later I was refused by different reasons from different people at Chase. Nothing is consistent with Chase. And most of the service regarding this situation I received was rude has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I op, and the most recent logged activity is I opened a, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, meaning Chase does not honor this offer. I am very frustrated and disappointed by all of the different and contradictory answers received from Chase. Initially I was promised by Chase to get these additional XXXX miles and later I was refused by different reasons from different people at Chase. Nothing is consistent with Chase. And most of the service regarding this situation I received was rude reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "and the first customer representative refused to do so giving the reason that the XXXX offer charges a {$95.00} annual fee at the beginning and Chase can not make that charge anymore. Due to that technical difficult", and the single most common underlying issue is "according to the manager".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating meaning Chase does not honor this offer. I am very frustrated and disappointed by all of the different and contradictory answers received from Chase. Initially I was promised by Chase to get these additional XXXX miles and later I was refused by different reasons from different people at Chase. Nothing is consistent with Chase. And most of the service regarding this situation I received was rude: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
meaning Chase does not honor this offer. I am very frustrated and disappointed by all of the different and contradictory answers received from Chase. Initially I was promised by Chase to get these additional XXXX miles and later I was refused by different reasons from different people at Chase. Nothing is consistent with Chase. And most of the service regarding this situation I received was rude has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
meaning Chase does not honor this offer. I am very frustrated and disappointed by all of the different and contradictory answers received from Chase. Initially I was promised by Chase to get these additional XXXX miles and later I was refused by different reasons from different people at Chase. Nothing is consistent with Chase. And most of the service regarding this situation I received was rude has a 0% timely response rate to CFPB complaints.
The most common issue reported against meaning Chase does not honor this offer. I am very frustrated and disappointed by all of the different and contradictory answers received from Chase. Initially I was promised by Chase to get these additional XXXX miles and later I was refused by different reasons from different people at Chase. Nothing is consistent with Chase. And most of the service regarding this situation I received was rude is "according to the manager" in the "and the first customer representative refused to do so giving the reason that the XXXX offer charges a {$95.00} annual fee at the beginning and Chase can not make that charge anymore. Due to that technical difficult" product category.
Read our methodology — how this data is sourced, computed, and verified.