Total complaints
1
Filed since I th
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I must pay for it. I explained to her that I have never agreed in any of our signed loan documents to be responsible financially for records requests made by a third party. She refused to remove the charge's complaint history from CFPB public records. 1 consumers have filed complaints since I th. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I th
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I must pay for it. I explained to her that I have never agreed in any of our signed loan documents to be responsible financially for records requests made by a third party. She refused to remove the charge's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| the number for Dollar Bank customer service. The first person I spoke with on Monday | 1 |
| State | Complaints |
|---|---|
| and said that my authorization by XXXX XXXX XXXX to request records allowed them to assess me this charge. I requested the document she was referring to | 1 |
| Issue | Complaints |
|---|---|
| was a representative named XXXX XXXX XXXX ( extension XXXX ). I explained that I did not order a fax statement | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I must pay for it. I explained to her that I have never agreed in any of our signed loan documents to be responsible financially for records requests made by a third party. She refused to remove the charge has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I th, and the most recent logged activity is I then cal, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I must pay for it. I explained to her that I have never agreed in any of our signed loan documents to be responsible financially for records requests made by a third party. She refused to remove the charge reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "the number for Dollar Bank customer service. The first person I spoke with on Monday", and the single most common underlying issue is "was a representative named XXXX XXXX XXXX ( extension XXXX ). I explained that I did not order a fax statement".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I must pay for it. I explained to her that I have never agreed in any of our signed loan documents to be responsible financially for records requests made by a third party. She refused to remove the charge: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I must pay for it. I explained to her that I have never agreed in any of our signed loan documents to be responsible financially for records requests made by a third party. She refused to remove the charge has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I must pay for it. I explained to her that I have never agreed in any of our signed loan documents to be responsible financially for records requests made by a third party. She refused to remove the charge has a 0% timely response rate to CFPB complaints.
The most common issue reported against I must pay for it. I explained to her that I have never agreed in any of our signed loan documents to be responsible financially for records requests made by a third party. She refused to remove the charge is "was a representative named XXXX XXXX XXXX ( extension XXXX ). I explained that I did not order a fax statement" in the "the number for Dollar Bank customer service. The first person I spoke with on Monday" product category.
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