Total complaints
1
Filed since Once
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I eventually received an email stating that my account was being permanently closed and my money would be held for 180 dayswith no explanation of what I had allegedly done wrong.'s complaint history from CFPB public records. 1 consumers have filed complaints since Once. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Once
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I eventually received an email stating that my account was being permanently closed and my money would be held for 180 dayswith no explanation of what I had allegedly done wrong.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I initiated a standard ( not instant ) bank transfer to my linked bank account. The next day | 1 |
| Issue | Complaints |
|---|---|
| and I promptly submitted my government-issued ID as requested. Venmo even sent me an email thanking me for complying with their verification process. I then waited six full days | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I eventually received an email stating that my account was being permanently closed and my money would be held for 180 dayswith no explanation of what I had allegedly done wrong. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Once, and the most recent logged activity is Once the f, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I eventually received an email stating that my account was being permanently closed and my money would be held for 180 dayswith no explanation of what I had allegedly done wrong. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I initiated a standard ( not instant ) bank transfer to my linked bank account. The next day", and the single most common underlying issue is "and I promptly submitted my government-issued ID as requested. Venmo even sent me an email thanking me for complying with their verification process. I then waited six full days".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I eventually received an email stating that my account was being permanently closed and my money would be held for 180 dayswith no explanation of what I had allegedly done wrong.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I eventually received an email stating that my account was being permanently closed and my money would be held for 180 dayswith no explanation of what I had allegedly done wrong. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I eventually received an email stating that my account was being permanently closed and my money would be held for 180 dayswith no explanation of what I had allegedly done wrong. has a 0% timely response rate to CFPB complaints.
The most common issue reported against I eventually received an email stating that my account was being permanently closed and my money would be held for 180 dayswith no explanation of what I had allegedly done wrong. is "and I promptly submitted my government-issued ID as requested. Venmo even sent me an email thanking me for complying with their verification process. I then waited six full days" in the "I initiated a standard ( not instant ) bank transfer to my linked bank account. The next day" product category.
Read our methodology — how this data is sourced, computed, and verified.