2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 24.4K–24.4K of 25.6K

Company Complaints
it is a not insignificant amount of money to me. 1
it is a number lenders use to help them determine your creditworthiness.,,AMERICAN EXPRESS COMPANY,CA,91344,,Consent provided,Web,2022-07-21,Closed with non-monetary relief,Yes,N/A,5794227 1
it is a real and serious issue.,,Illinois Collection Service 1
it is a shame. I did everything in good faith 1
it is a tax loss for WF ... BUT please be advised sir you will still have to pay whatever is on your 1099c as income or you could be in trouble with the federal government for failing to pay your taxes ''. Ok. Well 1
it is a violation to report any of my information. I absolutely did not give Capital One consent to furnish any information to XXXX 1
it is about this scandalous company and how they are effectively XXXX me over. I feel like I am getting nowhere 1
it is absent by default for all users. 1
it is absurd and irresponsible that they would not request the data we had available 1
it is according to their own process document. Their own process document recognizes that updated deeds are not always available. 1
it is actually a loan for which I am responsible. Therefore 1
it is actually charging me for one item more than once. 1
it is actually Improper for intentional discrimination ( or analogously bad faith 1
it is added to the current principal balance and subject to future interest charges. 1
it is affecting my credit report and I want the written notification required under the FDCPA to dispute the debt and request validation of this debt that.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Southern Financial Systems 1
it is alarming that the credit card company has not created an algorithm to help prevent this.,,CAPITAL ONE FINANCIAL CORPORATION,VA,229XX,,Consent provided,Web,2022-11-23,Closed with non-monetary relief,Yes,N/A,6231514 1
it is already showing the account has a judgment. I want to know how 3
it is also a federal regulation i can deposit only XXXX cash. It is not possible to deposit more than XXXX cash 1
it is also clear and apparent that it was I who incurred that error made by Wells Fargo when I had to pay off all those excessive charges and fees in order to XXXX ( XXXX ) stop the foreclosure action and 1
it is also reporting them inconsistently. 1
it is also showing that a missed payment took place. 1
it is also stated that a consumer reporting agency can not furnish an account without my written instructions. Additionally 2
it is also their practice to charge you {$5.00} a day for an over drafted account. 1
it is always vague and confusing. When I ask follow up questions to clarify the process 1
it is an awful experience to speak to SPS. SPS has made it impossible to resolve anything the entire time they have serviced our loan. Even to this point 1
it is an email which appears to come from BofA to Confirm your Account 1
it is an implicit acceptance of the debt. 1
it is an unfair act or practice within the meaning of section 5 of that Act for a creditor 3
it is an unfair or deceptive act or practice within the meaning of section 5 of that Act for a seller 3
it is apparent that for some time 1
it is arguable that your operation should have long ceased. 1
it is as if the request for reimbursement had been done that day. 1
it is automatic. Strict construction of Regulation Z would dictate that the voiding be considered absolute and not subject to judicial modification. As previously stated 1
it is basically it is all reliant on your payments being made toward your new program which you have been doing very successfully obviously and I appreciate it. But 1
it is being forcibly imposed on me without once again a simple heads up. This has effected most under class Americans like myself and I will not stand for it. I would like for this situation to be resolved and to know the exact details as to why it occurred in the first place if possible.,,Chime Financial Inc,TX,78218,,Consent provided,Web,2023-03-07,Closed with explanation,Yes,N/A,6652206 1
it is being reported for. 3
it is being returned because it is not coming to my physical address. When you receive returned mail 1
it is being shown as fully paid through XXXX. This credit report is inaccurate and is harming my credit. All late payments and delinquencies should be removed. The accounts are named the following for XXXX it is XXXX XXXX XXXXXXXX for XXXX it is named XXXX XXXX XXXXXXXX XXXX and for Transunion XXXX it is named XXXX 1
it is believed that Midland Credit Management violated the aforementioned articles of federal and state law. Each law affords a civil liability to the offender in the amount up to {$1000.00} per offense. It will be my intention 1
it is better worth their time to not offer me their assistance. I would like the relationship between Westlake 1
it is between FRIENDs. My most recent Goods and Services transaction was from my XXXX on XX/XX/XXXX 1
it is cheating. 1
it is claimed as being XXXX XXXX capacity but I can prove that it only holds about XXXX XXXX which I go over extensively in the document referenced before. Knowing all of this Mastercard still sided with the merchant because they were able to produce an obviously fraudulent receipt which even the people that I talked to afterward at the customer service centers agreed with but they said that once Mastercard makes a decision there is nothing they can do to change it unless we take action on our own. 1
it is clear FNBO is having difficulty correctly processing my payment. I am being charged fees for this difficulty although the error is not mine. 1
it is clear it was intentional. I have called requesting to speak with a supervisor 1
it is clear that any delay was almost entirely on Chase 's end and not mine.,,JPMORGAN CHASE & CO.,IN,46032,,Consent provided,Web,2018-05-02,Closed with explanation,Yes,N/A,2893942 1
it is clear that CitiBank is manipulating their determination in reversing the credit decrease. This also shows that CitiBank is manipulating the reporting to credit bureaus as well as their own payment history 1
it is clear that the unauthorized and illegal access and use of customer credit accounts by XXXX personell without customer consent 1
it is clear that these procedures were not properly followed in my case. 3
it is clear that we are being used 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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