Total complaints
1
Filed since This
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows it is claimed as being XXXX XXXX capacity but I can prove that it only holds about XXXX XXXX which I go over extensively in the document referenced before. Knowing all of this Mastercard still sided with the merchant because they were able to produce an obviously fraudulent receipt which even the people that I talked to afterward at the customer service centers agreed with but they said that once Mastercard makes a decision there is nothing they can do to change it unless we take action on our own.'s complaint history from CFPB public records. 1 consumers have filed complaints since This. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since This
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How it is claimed as being XXXX XXXX capacity but I can prove that it only holds about XXXX XXXX which I go over extensively in the document referenced before. Knowing all of this Mastercard still sided with the merchant because they were able to produce an obviously fraudulent receipt which even the people that I talked to afterward at the customer service centers agreed with but they said that once Mastercard makes a decision there is nothing they can do to change it unless we take action on our own.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| one for XXXX XXXXVisa and one for Citi Bank/Mastercard. The mini projector was put on the Citi card so the dispute was handled by Mastercard. The Citi bank dispute/case number is XXXX for {$1000.00}. This is one of the craziest decisions because the receipt that was provided to Citi bank as proof that I agreed to pay the amount is not even the same amount as the amount in dispute | 1 |
| Issue | Complaints |
|---|---|
| the time of day is different and they claim that they sold me some platinum package for {$8900.00} off which implies that I bought some {$10000.00} platinum package from them when that is not the case at all | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
it is claimed as being XXXX XXXX capacity but I can prove that it only holds about XXXX XXXX which I go over extensively in the document referenced before. Knowing all of this Mastercard still sided with the merchant because they were able to produce an obviously fraudulent receipt which even the people that I talked to afterward at the customer service centers agreed with but they said that once Mastercard makes a decision there is nothing they can do to change it unless we take action on our own. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to This, and the most recent logged activity is This trans, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, it is claimed as being XXXX XXXX capacity but I can prove that it only holds about XXXX XXXX which I go over extensively in the document referenced before. Knowing all of this Mastercard still sided with the merchant because they were able to produce an obviously fraudulent receipt which even the people that I talked to afterward at the customer service centers agreed with but they said that once Mastercard makes a decision there is nothing they can do to change it unless we take action on our own. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "one for XXXX XXXXVisa and one for Citi Bank/Mastercard. The mini projector was put on the Citi card so the dispute was handled by Mastercard. The Citi bank dispute/case number is XXXX for {$1000.00}. This is one of the craziest decisions because the receipt that was provided to Citi bank as proof that I agreed to pay the amount is not even the same amount as the amount in dispute", and the single most common underlying issue is "the time of day is different and they claim that they sold me some platinum package for {$8900.00} off which implies that I bought some {$10000.00} platinum package from them when that is not the case at all".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating it is claimed as being XXXX XXXX capacity but I can prove that it only holds about XXXX XXXX which I go over extensively in the document referenced before. Knowing all of this Mastercard still sided with the merchant because they were able to produce an obviously fraudulent receipt which even the people that I talked to afterward at the customer service centers agreed with but they said that once Mastercard makes a decision there is nothing they can do to change it unless we take action on our own.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
it is claimed as being XXXX XXXX capacity but I can prove that it only holds about XXXX XXXX which I go over extensively in the document referenced before. Knowing all of this Mastercard still sided with the merchant because they were able to produce an obviously fraudulent receipt which even the people that I talked to afterward at the customer service centers agreed with but they said that once Mastercard makes a decision there is nothing they can do to change it unless we take action on our own. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
it is claimed as being XXXX XXXX capacity but I can prove that it only holds about XXXX XXXX which I go over extensively in the document referenced before. Knowing all of this Mastercard still sided with the merchant because they were able to produce an obviously fraudulent receipt which even the people that I talked to afterward at the customer service centers agreed with but they said that once Mastercard makes a decision there is nothing they can do to change it unless we take action on our own. has a 0% timely response rate to CFPB complaints.
The most common issue reported against it is claimed as being XXXX XXXX capacity but I can prove that it only holds about XXXX XXXX which I go over extensively in the document referenced before. Knowing all of this Mastercard still sided with the merchant because they were able to produce an obviously fraudulent receipt which even the people that I talked to afterward at the customer service centers agreed with but they said that once Mastercard makes a decision there is nothing they can do to change it unless we take action on our own. is "the time of day is different and they claim that they sold me some platinum package for {$8900.00} off which implies that I bought some {$10000.00} platinum package from them when that is not the case at all" in the "one for XXXX XXXXVisa and one for Citi Bank/Mastercard. The mini projector was put on the Citi card so the dispute was handled by Mastercard. The Citi bank dispute/case number is XXXX for {$1000.00}. This is one of the craziest decisions because the receipt that was provided to Citi bank as proof that I agreed to pay the amount is not even the same amount as the amount in dispute" product category.
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