2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 23.0K–23.0K of 25.6K

Company Complaints
informed that their office received the misrepresentation of the facts file from XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX 1
informed XXXX I was delinquent for 5 years 1
informed XXXX that Citibank had unlawfully obtained my credit information from XXXX 1
informing consumers of their right to dispute the debt. 2
informing me I would be on hold for at least two hours.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CA,XXXXX,,Consent provided,Web,2023-11-16,Closed with non-monetary relief,Yes,N/A,7863196 1
informing me of the acceleration to collect the past due amount 1
informing me that Specialists are in meetings from XXXX XXXX to XXXX XXXX daily. XXXX stated he would put in a request for me to receive a call back from a Specialist in The Modification Department. Basically the same fabrications from XXXX. I did not want my account to fall behind again 1
informing me that the debt '' remains on my record and advising to speak directly with FAIR COLLECTIONS and OUTSOURCING. My credit record 1
informing me when my {$200.00} transaction was initiated 1
informing them 1
informing them of the incident and what they can do to protect themselves from identity theft and other frauds. 1
informing them of their error. 1
informing them that their destruction of my credit will cause me to lose my open to buy on credit cards 1
informing them that they can not collect the shortage and charge me the higher payments at the same time. There was no response from them 1
informing XXXX that I was working and now earning a substantial salaried income as a therapist ( XXXX annual ). I wanted to begin repayment in my IDR program. I was informed that I was in forbearance '' and don't want to pay while in it because it will kick you out of the program. '' I worked at this employer from XX/XX/XXXX - XX/XX/XXXX 1
infuriating and against the law.,,NCB Management Services Inc.,CA,92672,,Consent provided,Web,2018-01-10,Closed with explanation,Yes,N/A,2777891 1
Ingenuity RM, LLC 30
Ingo Money, Inc. 96
INGRAHAM & ASSOCIATES, P.A. 1
Inheritance Funding Company, Inc. 3
inherits all the failures of physical checks. Namely 1
inhibits my dispute claim. 1
inhospitable Arbitrage Fee service model.Their actions speak louder than words 1
initial 1
INITIAL FRAUD ALERT 1
initialed by my mother. We know they received it 1
initially grandfathered my account 1
initiate 1
initiate an investigation into Capital One 's business practices.,,CAPITAL ONE FINANCIAL CORPORATION,VA,22201,,Consent provided,Web,2023-01-25,Closed with explanation,Yes,N/A,6478000 1
initiate an investigation into XXXX XXXX 's business practices.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,VA,22201,,Consent provided,Web,2023-01-25,Closed with non-monetary relief,Yes,N/A,6477989 1
initiate any foreclosure proceeding against my property. Finally 1
initiate any necessary steps to ensure these banks compliance with applicable laws. I also understand that 1
initiate enforcement actions with regard to our compliance with federal consumer financial laws. Actions by the CFPB or other regulators against us or our executives could result in increased operating costs 2
initiate or refer civil and/or criminal enforcement actions. 1
initiated a reinvestigation 3
initiated by me are not customer-initiated. Under whose definition. If I did not initiate these transactions 1
initiated by ME regarding the charge. They are incapable of having normal converstaions and coomunication. I am an employed 1
initiated foreclosure proceedings for an alleged new default. Reinstatement amounts escalated rapidly and inconsistently as follows : XX/XX/XXXX {$5500.00} XX/XX/XXXX {$7700.00} XX/XX/XXXX {$7700.00} XXXX XXXXXX/XX/XXXX {$10000.00} XX/XX/XXXX {$13000.00} On XX/XX/XXXX 1
initiating foreclosure proceedings. The servicer acts on behalf of the trust ( the owner of the loan ). 1
initiating legal action. 1
initiating new transactions and completing pending transactions. I had deposited additional funds through 1
Initiating or continuing any garnishment or legal enforcement activity related to this alleged debt. 1
injunctive relief 7
injury 4
injury and damages. I will not hesitate to hold TFS and TMCC accountable in a court of law and seek redress. 1
injury and damages. I will not hesitate to hold XXXX accountable in a court of law and seek redress. 1
injury and harm. 2
Injury Case Funding Services LLC D/B/A Injury Case Funding LLC 1
ink 7
Inland Debt Management 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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