Total complaints
1
Filed since At t
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows informing them of their error.'s complaint history from CFPB public records. 1 consumers have filed complaints since At t. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since At t
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How informing them of their error.'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| we had both Mutual of Omaha and XXXX XXXX XXXX investigating my claims. In a letter dated XX/XX/XXXX | 1 |
| Issue | Complaints |
|---|---|
| they indicated that they forwarded the payment to our new loan servicer in XXXX XXXX Utah and indicated that the servicer was XXXX XXXX XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
informing them of their error. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to At t, and the most recent logged activity is At this po, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, informing them of their error. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we had both Mutual of Omaha and XXXX XXXX XXXX investigating my claims. In a letter dated XX/XX/XXXX", and the single most common underlying issue is "they indicated that they forwarded the payment to our new loan servicer in XXXX XXXX Utah and indicated that the servicer was XXXX XXXX XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating informing them of their error.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
informing them of their error. has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
informing them of their error. has a 0% timely response rate to CFPB complaints.
The most common issue reported against informing them of their error. is "they indicated that they forwarded the payment to our new loan servicer in XXXX XXXX Utah and indicated that the servicer was XXXX XXXX XXXX" in the "we had both Mutual of Omaha and XXXX XXXX XXXX investigating my claims. In a letter dated XX/XX/XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.