2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 22.1K–22.1K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
including my first and last name written out out in large print 1
including my FTC Identity Theft Report No. XXXX 1
including my FTC Identity Theft Report XXXX. XXXX 4
including my full name 3
including my goal of attaining an XXXX credit score. 1
including my government-issued ID 1
including my government-issued ID and utility bills 2
including my health.,,CAPITAL ONE FINANCIAL CORPORATION,FL,33176,,Consent provided,Web,2019-08-10,Closed with explanation,Yes,N/A,3336537 1
including my identity statement and request to block this fraudulent information. 1
INCLUDING MY LANDLORD ( who only accepts CASH that I can not access because I have no physical card at the moment..which made my rent LATE by the way! )? Not to mention I had to pay an extra fee on my car note because I had to make it over the phone Instead of through my debit card on auto pay AND then have to worry about possibly not getting my Direct deposit from work!? IT MAKES NO SENSE. So at this point I'm almost livid. I call them back and ask them why my claim was denied. The lady tells me no worries we will submit a rebuttal and we will make sure we take care of this for you. I am in tears at this point simply because of frustration and honestly feeling like I've been violated and my money isn't protected the way it should be AS PROMISED. Still 1
including my local branch Retained private attorney who sent formal demand letter ADDITIONAL CONCERNS : The bank 's reasoning is circular and contradictory. They state the card was in my possession '' during an in-person transaction 1
including my old one. 1
including my payment 1
including my payment history from XXXX and concluded it should be fine. '' XX/XX/XXXX 1
including my providing them with evidence of the flight cancellation 1
including my pursuit of an XXXX XXXX. 1
including my school transcripts 1
including my Social Security number 2
including my social security number 1
including my student loan payment history and full-time federal employment for the past XXXX years. 1
including my transactions and experiences with businesses. Your agencies have reported these late payments without my written 2
including my unrelated and existing Credit Card ( Citi Double Cash ). I believe this denial of access to current balance 1
including my workplace. The only permissible communications under federal law are : Notice that you are ending collection efforts ; Notice of specific remedies you may invoke ; or Notice that you intend to invoke a specific remedy.,,Williams & Fudge 1
including my XX/XX/year> purchase 1
including my XXXX children and XXXX mother-in-law 1
including my XXXXissued license and a letter from the Social Security Administration confirming my legal name and identity change. 2
including myself 2
including myself. 4
including myself. Please provide a response detailing the steps being taken to rectify this issue and prevent its recurrence. I trust that you will prioritize this matter and work towards improving the service quality. I am asking for your immediate assistance to correct or remove these accounts in my credit file : XXXX. XXXX XXXX XXXX Balance Owed : {$310.00} - The number of late payments is incorrect. I never missed a payment. Please adjust immediately. 1
including myself.,Company believes it acted appropriately as authorized by contract or law,MOHELA,CO,80021,,Consent provided,Web,2025-03-19,Closed with explanation,No,N/A,12566080 1
including negative credit reporting for delinquent payments for twelve months. However 1
including negative impacts on my XXXX XXXX 3
including not be able to acquire business funding for growth of my business. 2
including not identifying disputed debts as such False or Misleading Representations A debt collector 1
including notarized Bills of Sale ; Proof of claim in the form of a sworn affidavit under penalty of perjury by a competent fact witness with firsthand knowledge of the alleged debt ; A copy of your companys collection license for the state of XXXX ; A completed and signed IRS Form XXXX XXXX XXXX XXXX XXXX for tax reporting purposes ; Certified accounting showing the origination of the alleged debt 1
including notification to federal agencies 1
including notifying me when the mortgage was not received and went into late status. I have had to consult lawyers at my own expense to remedy this situation.,,BSI Financial Holdings 1
including notifying the appropriate authorities for further action. 1
including now the fees ( paid in XX/XX/XXXX ) for the period from XX/XX/XXXX to XX/XX/XXXX 1
including obtaining original contracts 2
including official reports 1
including ompleting the Membership Application 2
including on-time payments 2
including one as recently as XX/XX/year>. These are direct violations of Metro 2 formatting which requires these accounts to reflect a XXXX balance 1
including one being a general tech support line. 1
including one extended period when I was traveling. I sent messages to XXXX XXXX XXXX Customer Service asking for help. Most of my messages were not answered ; the few that were answered did not resolve the problems I frequently encountered when trying to access the XXXX XXXX XXXX e-edition. ( In contrast 1
including ongoing damage to my creditworthiness 1
including opened 5
including opening a bank account 1
including original documents bearing my signature and any contracts between the debt collectors and the original creditors. I made it clear that if they could not provide this validation 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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