Total complaints
1
Filed since Desp
2026 data Public-data reference. official source
including now the fees ( paid in XX/XX/XXXX ) for the period from XX/XX/XXXX to XX/XX/XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows including now the fees ( paid in XX/XX/XXXX ) for the period from XX/XX/XXXX to XX/XX/XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Desp. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Desp
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
including now the fees ( paid in XX/XX/XXXX ) for the period from XX/XX/XXXX to XX/XX/XXXX complaint mix by product
- we now 1 100.0% – 0% relief
How including now the fees ( paid in XX/XX/XXXX ) for the period from XX/XX/XXXX to XX/XX/XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| we now know that it was confirmed that we were in the program in XXXX and XX/XX/XXXX ( as the agent said by phone ) | 1 |
Top States
| State | Complaints |
|---|---|
| but without paying the month of XX/XX/XXXX as we mentioned to them for many times. Having paid for the Mortgage Relief Program on XX/XX/XXXX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| not for us. They hid this information from us in the call on XX/XX/XXXX ( as we describe above ) for the agent of LoanCare to gain time and negotiate with the program | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About including now the fees ( paid in XX/XX/XXXX ) for the period from XX/XX/XXXX to XX/XX/XXXX
including now the fees ( paid in XX/XX/XXXX ) for the period from XX/XX/XXXX to XX/XX/XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Desp, and the most recent logged activity is Despite al, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, including now the fees ( paid in XX/XX/XXXX ) for the period from XX/XX/XXXX to XX/XX/XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "we now know that it was confirmed that we were in the program in XXXX and XX/XX/XXXX ( as the agent said by phone )", and the single most common underlying issue is "not for us. They hid this information from us in the call on XX/XX/XXXX ( as we describe above ) for the agent of LoanCare to gain time and negotiate with the program".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating including now the fees ( paid in XX/XX/XXXX ) for the period from XX/XX/XXXX to XX/XX/XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does including now the fees ( paid in XX/XX/XXXX ) for the period from XX/XX/XXXX to XX/XX/XXXX have?
including now the fees ( paid in XX/XX/XXXX ) for the period from XX/XX/XXXX to XX/XX/XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does including now the fees ( paid in XX/XX/XXXX ) for the period from XX/XX/XXXX to XX/XX/XXXX respond to complaints on time?
including now the fees ( paid in XX/XX/XXXX ) for the period from XX/XX/XXXX to XX/XX/XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about including now the fees ( paid in XX/XX/XXXX ) for the period from XX/XX/XXXX to XX/XX/XXXX?
The most common issue reported against including now the fees ( paid in XX/XX/XXXX ) for the period from XX/XX/XXXX to XX/XX/XXXX is "not for us. They hid this information from us in the call on XX/XX/XXXX ( as we describe above ) for the agent of LoanCare to gain time and negotiate with the program" in the "we now know that it was confirmed that we were in the program in XXXX and XX/XX/XXXX ( as the agent said by phone )" product category.
Read our methodology — how this data is sourced, computed, and verified.
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