2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 10.7K–10.8K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
in some instances 3
in spite of Citi 's systems that are engineered for maximum customer annoyance. 1
in spite of my attempts to keep my loan in a repayment status in order to avoid additional interest being capitalized against my account. XXXX said he was unable to help me recoup the interest capitalized to my account as a result of EdFinancials placing my loan in a deferment status 1
in spite of my best efforts 1
in spite of my calls to EdFinancial to keep my account in a state of repayment. 1
in spite of my timely providing of documentation 1
in spite of receiving multiple letters from my employers saying so. Both XXXX and XXXX have refused to provide a formal written response or make available any possible consideration to correct this mistake in my case. Any written correspondence Ive had with Bank of America has been through their secure messaging system 1
in spite of requesting this debt be validated within thirty-days 2
in spite of the deep embarrassment I feel because this person and his associates must be stopped and held accountable for defrauding innocent people and businesses who trust too much. 1
in spite of the fact that the entire purpose of the loan was to reestablish those accounts. Their arguments are thus mostly sophistry 1
in spite of the previous month 's conversation. When I called Amex my pod '' had all gone home 1
in spite of them admitting the loans were fraudulent.,,Santander Consumer USA Holdings Inc.,GA,30052,,Consent provided,Web,2020-06-05,Closed with explanation,Yes,N/A,3684784 1
in staying so they could bill me the whole month. This is all outlined in the letter. SO PLEASE READ IT. ),Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MS,386XX,Servicemember,Consent provided,Web,2020-10-14,Closed with explanation,Yes,N/A,3897945 1
in strict adherence to PayPal 's request. I also provided a thorough explanation of the transaction 1
in strong disapproval of the proposed changes and the demand that my account be returned to its original state prior to the implemented changes in violation of 15 U.S.C. 1691 ( d ) ( 6 ) ]. 1
in substance 1
in substantial compliance with the agreement of the deed in lieu 2
in such a case 1
in such pretended character demands or obtains any money 2
In summary 1
in terms of an objection ( XXXX ) ; that this so stated pleading ( XXXX ) 1
in terms of claiming 2
in that case I would have never let that much time went by 1
in that if I hadn't called to check 1
in that initial oral communication 1
in that moment 1
in that they said I had contacted the company and the request was in motion. I called on XXXX and spoke with employee XXXX to see if anything had been done 1
in that time period my husband 's bank sent him documentation verifying their withdrawal and payment to the collection agency. 1
in that time zone 1
in that XXXX is falsely reporting it as 30+ days delinquent. Prior to this incident our credit scores where approximately in the 820 850 range. In late XX/XX/XXXX 2
in that XXXX is falsely reporting it as 30+ days delinquent. Prior to this incident our credit scores where approximately in the XXXX20 850 range. In late XX/XX/XXXX 1
in the U.S. District Court for the XXXX District of California Stop collection proceedings against me Signatures on applications and accounts Investigators report XXXX 1
in the U.S. District Court fo r the Southern District of Calif ornia USCB CORPORATION Stop collection proceedings against me Signatures on applications and accounts Investigators report XXXX 1
in the U.S. District Court fo r the XXXX District of California Stop collection proceedings against me Signatures on applications and accounts Investigators report XXXX XXXX SS # XXXX DOB XX/XX/XXXX ADDRESS XXXX XXXX XXXX XXXX XXXX XXXX 1
in the XXXX XXXX XXXX for the XXXX XXXX XXXX California Syndicated Office Systems Stop collection proceedings against me Signatures on applications and accounts Investigators report XXXX 1
in the 20-more calls or chatting 1
in the absence of them not responding with any documentation to validate the alleged debt 1
in the amount new amount of {$2700.00} on XX/XX/XXXX. I made three more payments of {$2700.00} during 2020. They were made on XX/XX/XXXX 1
in the amount of $ XXXX which I sent to chase bank and put in saving account Later creating a wire transfer Ive had all the transcripts from day one where we started chatting on XXXX to. Switch to XXXX on XX/XX/XXXX to when she quit talking to me on XX/XX/XXXX asked if I was willing to put more money into the program and I said no and her response was OK I get it. Im ready to go have dinner now and havent spoken with her since when I tried to remove money from XXXX theres always an excuse on why it cant be moved from the equipment is down for maintenance to now the excuse is I havent paid any income tax on it so I cant move it and when I asked where the taxes be paid because there is nowhere on the site for taxes to be paid 1
in the amount of XXXX again paid XX/XX/XXXX 1
in the amount of XXXX dollars ( {$19.00} ) 1
in the amount of {$1000.00}. Furthermore 1
in the amount of {$10000.00} 1
in the amount of {$1100.00}. An amount of {$1600.00} appeared in dispute 1
in the amount of {$13000.00}. 2
in the amount of {$1500.00} ( Hud-1 Statement 1
in the amount of {$170000.00} was made to XXXX 1
in the amount of {$230.00} 1
in the amount of {$27.00} On approximately XXXX/XXXX/2016 We received a notice in the mail indicating an outstanding principle balance of {$6600.00}. 1
in the amount of {$3100.00}. If you add the balance of {$2700.00} with the {$890.00} payment I mailed in on XX/XX/XXXX ( it cleared my bank on XX/XX/XXXX 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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