2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 9.5K–9.6K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
if the information is ( XXXX ) medical information ; ( XXXX ) an individualized list or description based on the payment transactions of the consumer for medical products or services ; or ( XXXX ) an aggregate list of identified consumers based on payment transactions for medical products or services,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
if the initial communication with the consumer is oral 2
if the justification for cancellation was valid 1
if the late payment is not deleted within the stipulated timeframe 4
if the lender claimed a loss or insurance reimbursement 3
if the loss mitigation application is incomplete 1
if the LTV/CLTV is 90 % or below 2 years from the disbursement date with extenuating circumstances and the LTV/CLTV is 90 % or below It is concerning that the guidelines provided by Ms. XXXX are for FORECLOSURES 1
if the merchant is legally obligated to refund me 1
if the Merchant is not responding to you 1
If the modification agreement had been sent to recording 1
if the mortgage loan is seasoned for two or more years 1
if the notice is not sent prior to the sale 10 days 1
if the notice was lost in the mail. The employee responded that 1
if the occurrence which caused the damage so sustained took place during the transportation by air. '' Confirmation Emails from XXXX : In the confirmation emails received after booking the flight with XXXX 1
if the payment shows late then it is my fault and it will reflect on my credit regardless what the representative says.,,Navient Solutions 1
if the payment they made to the credit bureaus is less that the money they extort? 2
if the payment was due on XX/XX/XXXX 1
if the payments that I have missed since XX/XX/XXXX were added to the end of the loan as agreed and my credit report is cleared of 180 day late designations and replaced with NR designations 2
if the perpetrator made the deposit and was able to make a withdraw at a PNC bank ATM 1
if the person has been notified by the consumer at the address specified by the person for such notices 1
if the person knows or has reasonable cost to believe that the information is inaccurate.,,EQUIFAX 1
if the person knows or has reasonable cost to believe that the information is inaccurate.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,143XX,,Consent provided,Web,2025-01-12,Closed with explanation,Yes,N/A,11489703 1
if the person knows or has reasonable cost to believe that the information is inaccurate.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
if the prejudgment interest rate is not specified by contract 1
if the property is a single-family 1
if the remittance transfer was made available to the designated recipient 1
if the request is actually processed within this timeframe.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
if the school still decides not to change the record 1
if the second application would have gotten to her 1
if the seller does not pay the re-inspection fee. The Sellers regretfully paid the {$150.00} fee 1
if the start date was when the loan was disbursed to Mohela ( XX/XX/XXXX ) 1
if the third party advises the consumer of the name and address of the person to whom the request was made 2
if the transaction would continue as indicated 1
if the transfer was accepted into the bank account electronically 1
if their account was insufficient? Isn't that private information too? I had allowed such emails to come to me by clicking agree '' online so that I MAY AVOID SITUATIONS like this! Pull my calls 1
if their purchase does not track 1
if there ARE actually flags 1
if there are no supporting documents 1
IF there ever turns out to be a legal case over this 1
if there ever were one 2
if there is a Change in Investor Please Supply 1
if there is a problem. They basically said they can't provide me any of my requested money and I left the XXXX complaint Closed WITH NO RESOLUTION.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
if there is no such evidence of indebtedness 4
if there is such a thing 1
if there was a change in our income. I replied that my wife has since retired from her job but that has not prohibited us from meeting our financial obligations. I then asked XXXX XXXX how the bank would know that there was a change in our income level? XXXX XXXX said that they would find out that information from the credit bureau ( this was something new to me ). I then asked XXXX XXXX that if this was the reason for a continuation of the suspension on our account 1
if there was a single red flag why did they allow me to finish the application? I think their website requirements and their actual business practices are out of alignment. I think they don't want to do business with people who can't come into a branch 1
if there was any way I could block my personal checking account so the fees would stop and I could contact my creditors. He replied no 1
if there was foreclosure sale date scheduled and was told NO. The very next day a letter was sent out with a Foreclosure Sale date of XX/XX/XXXX and the appeal has not been closed or a conclusion has not been determined to this date of XX/XX/XXXX 1
if there was not another person or department she could transfer me to. She then confirmed there isn't. 1
if there were receivership or bankruptcy 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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