Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows if there was a change in our income. I replied that my wife has since retired from her job but that has not prohibited us from meeting our financial obligations. I then asked XXXX XXXX how the bank would know that there was a change in our income level? XXXX XXXX said that they would find out that information from the credit bureau ( this was something new to me ). I then asked XXXX XXXX that if this was the reason for a continuation of the suspension on our account's complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How if there was a change in our income. I replied that my wife has since retired from her job but that has not prohibited us from meeting our financial obligations. I then asked XXXX XXXX how the bank would know that there was a change in our income level? XXXX XXXX said that they would find out that information from the credit bureau ( this was something new to me ). I then asked XXXX XXXX that if this was the reason for a continuation of the suspension on our account's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| XXXX XXXX called me back to answer the questions presented in my letter.He proceeded to tell me that according to the contract we signed | 1 |
| State | Complaints |
|---|---|
| wouldnt the back have an obligation to provide a new disclosure? There was no answer to this question. Finally | 1 |
| Issue | Complaints |
|---|---|
| however | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
if there was a change in our income. I replied that my wife has since retired from her job but that has not prohibited us from meeting our financial obligations. I then asked XXXX XXXX how the bank would know that there was a change in our income level? XXXX XXXX said that they would find out that information from the credit bureau ( this was something new to me ). I then asked XXXX XXXX that if this was the reason for a continuation of the suspension on our account has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XX/XX/X, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, if there was a change in our income. I replied that my wife has since retired from her job but that has not prohibited us from meeting our financial obligations. I then asked XXXX XXXX how the bank would know that there was a change in our income level? XXXX XXXX said that they would find out that information from the credit bureau ( this was something new to me ). I then asked XXXX XXXX that if this was the reason for a continuation of the suspension on our account reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX XXXX called me back to answer the questions presented in my letter.He proceeded to tell me that according to the contract we signed", and the single most common underlying issue is "however".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating if there was a change in our income. I replied that my wife has since retired from her job but that has not prohibited us from meeting our financial obligations. I then asked XXXX XXXX how the bank would know that there was a change in our income level? XXXX XXXX said that they would find out that information from the credit bureau ( this was something new to me ). I then asked XXXX XXXX that if this was the reason for a continuation of the suspension on our account: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
if there was a change in our income. I replied that my wife has since retired from her job but that has not prohibited us from meeting our financial obligations. I then asked XXXX XXXX how the bank would know that there was a change in our income level? XXXX XXXX said that they would find out that information from the credit bureau ( this was something new to me ). I then asked XXXX XXXX that if this was the reason for a continuation of the suspension on our account has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
if there was a change in our income. I replied that my wife has since retired from her job but that has not prohibited us from meeting our financial obligations. I then asked XXXX XXXX how the bank would know that there was a change in our income level? XXXX XXXX said that they would find out that information from the credit bureau ( this was something new to me ). I then asked XXXX XXXX that if this was the reason for a continuation of the suspension on our account has a 0% timely response rate to CFPB complaints.
The most common issue reported against if there was a change in our income. I replied that my wife has since retired from her job but that has not prohibited us from meeting our financial obligations. I then asked XXXX XXXX how the bank would know that there was a change in our income level? XXXX XXXX said that they would find out that information from the credit bureau ( this was something new to me ). I then asked XXXX XXXX that if this was the reason for a continuation of the suspension on our account is "however" in the "XXXX XXXX called me back to answer the questions presented in my letter.He proceeded to tell me that according to the contract we signed" product category.
Read our methodology — how this data is sourced, computed, and verified.