2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 8.9K–8.9K of 25.6K

Company Complaints
I'm not going to be able to pay these charges. 1
I'm not interested in any of that stuff. This is getting ridiculous '' I was so tired of sitting on the phone with Chime and having to explain myself over and over 1
I'm not saying anything else until you identify yourself '' and they hung up on me. I've tried doing the right thing by saying I am not who they are calling for 1
I'm not sure this will be resolved by them 2
I'm not sure what state I should be looking in as I now live in Arkansas 1
I'm now looking at a total of 20 years and or {$250000.00} to pay off. 1
I'm now requesting you investigate this account and update these payments to paid on time immediately. Thank you for your understanding and prompt action. Please update and delete late payment under 15 USC 1681s-2 ( F ) 2
I'm on social security XXXX 1
I'm one of the supervisor available on chat 1
I'm only asking if there is a way you could help my case. I could hear the frustrations on both ends so I asked to speak to a manager. This is the 5th representative I've spoken to in over an hour now. Another wait for over 5-10 minutes before the manager came and I could hear some noise on the background. When she came in the line 1
I'm reporting to the FTC '' /CFPB. Of note 1
I'm reporting to the XXXX '' /XXXX. Of note 1
I'm requesting a copy of my updated credit report sent certified mail so there is an independent witness to it being delivered. Thanks in advance for your cooperation. 3
I'm requesting that you verify permissible purpose was provided for this inquiry that you are reporting. Otherwise 1
I'm requesting to further clarify your compliance with Metro2 Compliance. I don't agree with the Credit Limit listed and request that you please verify this information. I am also requesting that you provide verification of documents that you have reviewed. Please confirm the Status Code is also correct. I would like you to provide me with the Metro 2 Format 7
I'm requesting to the information NFCU used in their investigation 1
I'm required to shop to multiple lenders to get my loan 1
I'm right where I started : facing the charge on my card 1
I'm rude!. Then 1
I'm sorry 1
I'm sorry. '' I know that this was excessive 1
I'm still waiting to receive my Federally regulated overage of my escrow in a timely manner and I believe it's delay 1
I'm stuck. I am unable to receive assistance from either XXXX XXXX or Rental Property Solutions directly so I am seeking guidance now from the CFPB in hopes I can better understand and resolve the issue. As I begin looking to purchase a home 1
I'm sure. 1
I'm taking the initiative to write a review on Macy 's to corporate and let your collection practices and your business become exposed and damaged. It would help me immensely if you could make a goodwill adjustment to remove this from my credit report. Thanks and I hope my request is approved.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 2
I'm taking the initiative to write a review on Macy 's to corporate and let your collection practices and your business become exposed and damaged. It would help me immensely if you could make a goodwill adjustment to remove this from my credit report. Thanks and I hope my request is approved.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
I'm talking to you now. '' I responded to him by saying 1
I'm the consumer is NOT asking for an e-oscar report and send ALL correspondences through the United States Post Office if Experian XXXX XXXX XXXX XXXX 1
I'm the consumer is NOT asking for an e-oscar report and send ALL correspondences through the United States Post Office if XXXX XXXX XXXX XXXX XXXX 1
I'm the consumer is NOT asking for an XXXX report and send ALL correspondences through the United States Post Office if XXXX XXXX XXXX XXXX XXXX 1
I'm tired of talking to American Express 1
I'm told I have to pay it to become ineligible. I wrote in today and was told that I was ineligible due to having paid the minimum due 1
I'm told my balance is {$210.00}. During XX/XX/2023 1
I'm told that a ticket has been created and someone will contact me within 2-3 business days. 1
I'm told that the interest that is due for the next payment doesn't include the {$1800.00} that I had just put on the loan and in fact that I had to pay the fee amount from when I made the XXXX payment before the {$1800.00} was applied. Which Ms. XXXX wrote it all down for me. Amounts and dates and totals on my receipt. If I would have known this information 1
I'm told wait for a letter or check online. 1. I want to know what law that does not give me the payment option when you have an escrow shortage? 2. Why I can't speak with the escrow department when I spoke with the real estate TAX department XXXX. Why your Escrow account statements did not reflect up to date real number and dates for taxes to be paid? I was on the phone XXXX and XXXX my current statement says XXXX ( exhibit XXXX ) but your escrow statement says XXXX. Yes 1
I'm trying to refinance on my own 1
I'm unclear on why the denial happened. 1
I'm under the impression NFCU has ambitions to keep my money. This is because they refuse to reimburse me for all the money I lost on a recent VA Loan ( earnest money 1
I'm waiting to get my money back. I assume everything has finally been solved but IT WAS NOT. 1
I'm worth more than that 1
i'm XXXX now.. such good/ long history is not good enough for Equifax?,,EQUIFAX 1
I've also been told that because of my lack of income I don't qualify for deferment. How am I or anyone supposed to successfully navigate these difficult times when receiving different information every time a conversation is had? 1
I've always used them for small amounts 1
I've banked here a very long time & my valid DL had been sufficient ) ( My concerns were not addressed ). 1
I've banked with Suntrust for 13years and I'm beyond disappointed at the level of service I've received thus far I've attached proof of my email account details showing it was accessed from NY also proof showing that my recovery email address was also changed by the hacker and they login using an XXXX 1
I've been either treated as a number and money 1
I've been given different reasons for the delay each time 1
I've been told 1
I've been told at least four times that an IT ticket would be submitted and that I would be contacted about the solution. Yet 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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