2026 data Public-data reference. official source

I'm told that the interest that is due for the next payment doesn't include the {$1800.00} that I had just put on the loan and in fact that I had to pay the fee amount from when I made the XXXX payment before the {$1800.00} was applied. Which Ms. XXXX wrote it all down for me. Amounts and dates and totals on my receipt. If I would have known this information

1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1 consumer complaints filed with the CFPB

This profile shows I'm told that the interest that is due for the next payment doesn't include the {$1800.00} that I had just put on the loan and in fact that I had to pay the fee amount from when I made the XXXX payment before the {$1800.00} was applied. Which Ms. XXXX wrote it all down for me. Amounts and dates and totals on my receipt. If I would have known this information's complaint history from CFPB public records. 1 consumers have filed complaints since When. The company has a 0% timely response rate and has provided relief in 0% of cases.

1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
When
Since

Total complaints

1

Filed since When

Timely response

0%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 0.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

I'm told that the interest that is due for the next payment doesn't include the {$1800.00} that I had just put on the loan and in fact that I had to pay the fee amount from when I made the XXXX payment before the {$1800.00} was applied. Which Ms. XXXX wrote it all down for me. Amounts and dates and totals on my receipt. If I would have known this information complaint mix by product

Total complaints: 1

I'm told that the interest that is due for the next payment doesn't include the {$1800.00} that I had just put on the loan and in fact that I had to pay the fee amount from when I made the XXXX payment before the {$1800.00} was applied. Which Ms. XXXX wrote it all down for me. Amounts and dates and totals on my receipt. If I would have known this information complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). I inquired: 1 complaints (100.0%), resolution 0.0% I inquired 100.0%
  • I inquired 1 100.0% 0% relief

How I'm told that the interest that is due for the next payment doesn't include the {$1800.00} that I had just put on the loan and in fact that I had to pay the fee amount from when I made the XXXX payment before the {$1800.00} was applied. Which Ms. XXXX wrote it all down for me. Amounts and dates and totals on my receipt. If I would have known this information's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
I inquired about putting a large amount on the principal of the loan. Specifically 1

Top States

State Complaints
I would have applied the principal payment at the same time I made the regular payment since I had to pay interest on the amount from that date anyway. So I paid {$1800.00} then in a couple weeks after that I was forced to pay a payment of around {$400.00}. 1

Top Issues

Issue Complaints
could I pay towards the principal of the loan without being penalized. The answer I was given was oh yea 1

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About I'm told that the interest that is due for the next payment doesn't include the {$1800.00} that I had just put on the loan and in fact that I had to pay the fee amount from when I made the XXXX payment before the {$1800.00} was applied. Which Ms. XXXX wrote it all down for me. Amounts and dates and totals on my receipt. If I would have known this information

I'm told that the interest that is due for the next payment doesn't include the {$1800.00} that I had just put on the loan and in fact that I had to pay the fee amount from when I made the XXXX payment before the {$1800.00} was applied. Which Ms. XXXX wrote it all down for me. Amounts and dates and totals on my receipt. If I would have known this information has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When I cam, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I'm told that the interest that is due for the next payment doesn't include the {$1800.00} that I had just put on the loan and in fact that I had to pay the fee amount from when I made the XXXX payment before the {$1800.00} was applied. Which Ms. XXXX wrote it all down for me. Amounts and dates and totals on my receipt. If I would have known this information reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I inquired about putting a large amount on the principal of the loan. Specifically", and the single most common underlying issue is "could I pay towards the principal of the loan without being penalized. The answer I was given was oh yea".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I'm told that the interest that is due for the next payment doesn't include the {$1800.00} that I had just put on the loan and in fact that I had to pay the fee amount from when I made the XXXX payment before the {$1800.00} was applied. Which Ms. XXXX wrote it all down for me. Amounts and dates and totals on my receipt. If I would have known this information: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does I'm told that the interest that is due for the next payment doesn't include the {$1800.00} that I had just put on the loan and in fact that I had to pay the fee amount from when I made the XXXX payment before the {$1800.00} was applied. Which Ms. XXXX wrote it all down for me. Amounts and dates and totals on my receipt. If I would have known this information have?

I'm told that the interest that is due for the next payment doesn't include the {$1800.00} that I had just put on the loan and in fact that I had to pay the fee amount from when I made the XXXX payment before the {$1800.00} was applied. Which Ms. XXXX wrote it all down for me. Amounts and dates and totals on my receipt. If I would have known this information has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.

Does I'm told that the interest that is due for the next payment doesn't include the {$1800.00} that I had just put on the loan and in fact that I had to pay the fee amount from when I made the XXXX payment before the {$1800.00} was applied. Which Ms. XXXX wrote it all down for me. Amounts and dates and totals on my receipt. If I would have known this information respond to complaints on time?

I'm told that the interest that is due for the next payment doesn't include the {$1800.00} that I had just put on the loan and in fact that I had to pay the fee amount from when I made the XXXX payment before the {$1800.00} was applied. Which Ms. XXXX wrote it all down for me. Amounts and dates and totals on my receipt. If I would have known this information has a 0% timely response rate to CFPB complaints.

What is the most common complaint about I'm told that the interest that is due for the next payment doesn't include the {$1800.00} that I had just put on the loan and in fact that I had to pay the fee amount from when I made the XXXX payment before the {$1800.00} was applied. Which Ms. XXXX wrote it all down for me. Amounts and dates and totals on my receipt. If I would have known this information?

The most common issue reported against I'm told that the interest that is due for the next payment doesn't include the {$1800.00} that I had just put on the loan and in fact that I had to pay the fee amount from when I made the XXXX payment before the {$1800.00} was applied. Which Ms. XXXX wrote it all down for me. Amounts and dates and totals on my receipt. If I would have known this information is "could I pay towards the principal of the loan without being penalized. The answer I was given was oh yea" in the "I inquired about putting a large amount on the principal of the loan. Specifically" product category.

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