Total complaints
1
Filed since On X
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I've banked here a very long time & my valid DL had been sufficient ) ( My concerns were not addressed ).'s complaint history from CFPB public records. 1 consumers have filed complaints since On X. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since On X
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I've banked here a very long time & my valid DL had been sufficient ) ( My concerns were not addressed ).'s 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I called what I thought was their corporate number ( XXXX ) to get info re this issue : if the policy changed | 1 |
| Issue | Complaints |
|---|---|
| if it changed why weren't customers informed. I was given the run-around. I was advised the number was for customer care & someone wld call me back in 3 bizness days. I expressly stated I wanted to escalate this up. ( I called on XXXX XXXX bc I wanted to go to PNC & conduct business but was not tolerating more issues as it relates. I wanted to get clarity before I returned to conduct business @ PNC ) On XXXXXXXX XXXX XXXX a rep from PNC returned my call. It was NOT corporate as I had requested. It was customer care who was kind | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I've banked here a very long time & my valid DL had been sufficient ) ( My concerns were not addressed ). has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to On X, and the most recent logged activity is On XXXX XX, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I've banked here a very long time & my valid DL had been sufficient ) ( My concerns were not addressed ). reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I called what I thought was their corporate number ( XXXX ) to get info re this issue : if the policy changed", and the single most common underlying issue is "if it changed why weren't customers informed. I was given the run-around. I was advised the number was for customer care & someone wld call me back in 3 bizness days. I expressly stated I wanted to escalate this up. ( I called on XXXX XXXX bc I wanted to go to PNC & conduct business but was not tolerating more issues as it relates. I wanted to get clarity before I returned to conduct business @ PNC ) On XXXXXXXX XXXX XXXX a rep from PNC returned my call. It was NOT corporate as I had requested. It was customer care who was kind".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I've banked here a very long time & my valid DL had been sufficient ) ( My concerns were not addressed ).: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I've banked here a very long time & my valid DL had been sufficient ) ( My concerns were not addressed ). has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I've banked here a very long time & my valid DL had been sufficient ) ( My concerns were not addressed ). has a 0% timely response rate to CFPB complaints.
The most common issue reported against I've banked here a very long time & my valid DL had been sufficient ) ( My concerns were not addressed ). is "if it changed why weren't customers informed. I was given the run-around. I was advised the number was for customer care & someone wld call me back in 3 bizness days. I expressly stated I wanted to escalate this up. ( I called on XXXX XXXX bc I wanted to go to PNC & conduct business but was not tolerating more issues as it relates. I wanted to get clarity before I returned to conduct business @ PNC ) On XXXXXXXX XXXX XXXX a rep from PNC returned my call. It was NOT corporate as I had requested. It was customer care who was kind" in the "I called what I thought was their corporate number ( XXXX ) to get info re this issue : if the policy changed" product category.
Read our methodology — how this data is sourced, computed, and verified.