2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 8.8K–8.8K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
I would receive an accurate billing statement ; however 1
I would receive an invoice from XXXX XXXX and I would pay it. This normal process has not happened and that is why I suspect insurance fraud. Why else would my certified letters and calls disputing the charges be ignored? 1
I would receive emails from Navient stating that to continue to defer the loan 1
I would receive my refund check in the amount of {$99.00} and in addition 1
I would receive no more phone calls. 1
I would receive the miles 90 days from the end of the statement cycle in which the requirements were completed. 1
I WOULD REGRET THIS AND I DO!!! I HAVE CALLED AND A IM CONSTANTLY GIVEN THE RUNARONDS THAT YOU CAN NOT DO ANYTHING ABOUT THIS. I DONT HAVE YOUR COOLER 1
I would report this to the CFPB.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
I would request a swift delete as this should not be a hassle for me or one that my credit report should display. 1
I would return it once the XXXX arrived. To my surprise Capital One restricts my funds again and puts the {$200.00} under verification. I decide before leaving for work to pass all the money to my husband 1
I would say a minimum of XXXX weeks possibly XXXX if I wanted to be SURE and FAIR. And upon filing my claims I was told that the actual claim investigation department probably would not receive the claim for at least XXXX to XXXX businesses days. So with that knowledge 1
I would say nearly XXXX XXXX of the communications were inaccurate or misleading. That is insane! CFPB- please REGULATE! Not only have I experienced financial harm as a result of Truist 's inability to follow the federal guidelines 1
I would say that I using PayPal MAY be safe - because they still allowed the subscription to start without my consent in the first place. But 1
I would see that the page was still indicating a monthly fee charge ( fee 1
I would still be charged that XXXX dollar fee from now on. 1
I would still have points left over 1
I would still only owe the interest amount. 1
I would then be switched over to the new requested repayment plan ( PAYE ). I then requested a reduced payment forbearance for my XX/XX/XXXX plan 1
I would think it would increase it every time the score is hit for over utilization '' caused by the credit card company NOT THE CONSUMER! 2
I would think she was the applicant. 1
I would think that person was a liar or exaggerating wildly. How is even possible that POD funds did not go to the person listed on the account as POD? I am not lying or exaggerating 1
I would wait a few days 1
I would want the title to the property too.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,U.S. BANCORP,TX,760XX,Older American,Consent provided,Web,2022-12-14,Closed with explanation,Yes,N/A,6317949 1
I would want to file a class action suit against BoA. 1
I would without a doubt receive a severe fine or worse 3
I would've paid for both months. XXXX didn't look to see if the conversation I had with XXXX was documented 1
I wouldn't be able to do so without ( again ) accepting their terms.,,JPMORGAN CHASE & CO.,CA,90405,,Consent provided,Web,2023-10-14,Closed with explanation,Yes,N/A,7691790 1
I wouldn't be able to use them to redeem my flights at least for the time being. 1
I wouldn't be in this situation. I asked about a loan modification and was told I would have no problem getting set up on XXXX since our loan amount was so low and our homes value was so high. I went over the steps with the agent and what documents were needed. I put together everything required of me and faxed it off on XXXX. The agent did tell me that by doing so this would freeze my mortgage and nothing further would happen to it until my request for modification was assessed. On XXXX called to make sure all documents had been received. I was told by an agent that my mortgage had been sold to Shell Point Mortgage 1
I wouldn't be in this situation. I asked about a loan modification and was told I would have no problem getting set up on XXXX since our loan amount was so low and our homes value was so high. I went over the steps with the agent and what documents were needed. I put together everything required of me and faxed it off on XXXX. The agent did tell me that by doing so this would freeze my mortgage and nothing further would happen to it until my request for modification was assessed. On XXXX called to make sure all documents had been received. I was told by an agent that my mortgage had been sold to XXXX XXXX Mortgage 1
I wouldn't have sustained such substantial losses and landed into such a hopeless situation. Listing me as mis-user of rewards programs '' and denying me of further sign-on bonuses are virtually adding insult to injury 1
I wouldn't need student loans. When I graduate 1
I wouldn't pay us any more money either 1
I wouldn't qualify. 1
I wouldnt be writing this letter.,,Bread Financial Holdings 1
I wouldnt have a problem - I could just withdraw to an external wallet irrespective of Coinbases review. However 1
I wouldnt have been late for XXXX until XXXX XXXX XXXX payment was paid on the due date of XX/XX/XXXX 1
I wouldnt have called so many times. The call with the supervisor who gave me the wrong information before applying for the card was never located 1
I wouldnt have received that letter by the time Citibank rejected my claim on XX/XX/XXXX. Third 1
I wrongly assumed WF was helping '' me 1
I wrote : Good evening 1
I wrote an email to Mohela again 1
I wrote and called and wrote and called requesting they pay the debtors in full without negotiating and stop taking {$630.00} out of my account each month ( {$310.00} each payday ) citing that I'm done with the program 1
I wrote another letter to the home office to complain. In it 1
I wrote that I planned to submit complaints to the Consumer Protection Bureau 1
I wrote the company and requested an update. They responded with a tracking link from yet another company name 1
I wrote their Customer Service explaining and asking why. When I received a perfunctory response 1
I wrote them a l complaint letter. They offered me a settlement which I approved but they stopped taking funds out of my account. I revoked their permission to access my checking account by sending them a letter. 1
I wrote them a letter 1
I wrote to both of them. No response. 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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