Total complaints
1
Filed since Sinc
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I wrote an email to Mohela again's complaint history from CFPB public records. 1 consumers have filed complaints since Sinc. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Sinc
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I wrote an email to Mohela again's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I have never requested to be on forbearance | 1 |
| State | Complaints |
|---|---|
| inquiring about the impact of the administrative foreberance towards my PSLF count and asked for the foreberance to be lifted. This was my third request to get the foreberance removed from my account. Because of the foreberance and the delays in getting my XXXX set-up I missed out on XXXX months of payment count towards XXXX. I had XXXX payments left to get my loans forgiven and these issues have made me miss out on XXXX of those XXXX months. | 1 |
| Issue | Complaints |
|---|---|
| it stated that MOHELA Has Placed an Administrative Forbearance on Your Account and as previously mentioned I received XXXX letters in XX/XX/XXXX stating that the loans were in forbearance. Initially the forbearance was supposed to end in XXXX and then it was moved to XXXX and then XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I wrote an email to Mohela again has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 0 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Sinc, and the most recent logged activity is Since goin, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I wrote an email to Mohela again reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I have never requested to be on forbearance", and the single most common underlying issue is "it stated that MOHELA Has Placed an Administrative Forbearance on Your Account and as previously mentioned I received XXXX letters in XX/XX/XXXX stating that the loans were in forbearance. Initially the forbearance was supposed to end in XXXX and then it was moved to XXXX and then XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I wrote an email to Mohela again: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I wrote an email to Mohela again has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I wrote an email to Mohela again has a 0% timely response rate to CFPB complaints.
The most common issue reported against I wrote an email to Mohela again is "it stated that MOHELA Has Placed an Administrative Forbearance on Your Account and as previously mentioned I received XXXX letters in XX/XX/XXXX stating that the loans were in forbearance. Initially the forbearance was supposed to end in XXXX and then it was moved to XXXX and then XXXX" in the "I have never requested to be on forbearance" product category.
Read our methodology — how this data is sourced, computed, and verified.