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Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 6.1K–6.2K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
I said why? They told the XXXX that money doesn't belong to me 1
I said you had to look all my information up just to get hold of me and that he needed to leave me alone 1
I satisfied ( or just paid off ) such real estate mortgage 1
I saw a charge of {$6.00} and an XXXX number to call. I called to find out what the {$6.00} charge was for and a recording said that any agency using their service must disclose that. Advantage did not disclose that to me and that is why I did not think that the charge was for the collection agency 1
I saw a message popping up from Bank of America on my phone asking me if I had authorized some purchases that had happened at 1
I saw a partially obscured email address and telephone number as options to verify my identity. 1
I saw fraudulent transactions dated day before their email sent to me. 1
I saw I was being charged the {$2400.00}. 1
I saw my balance continue to grow. 1
I saw my name. When I ask why my name is there? She replied this the new form used by XXXX now. I said stop 1
I saw something that was a little disturbing 1
I saw that interest had begun to accumulate on my account. When did interest payments resume because I have not received any notifications about interest accruing? There no new statements or communications from you stating that this was the case and the last communication I have regarding interest was from XX/XX/XXXX stating that my loans were in forbearance and were not accruing interest. My IDR application email that is still processing also does not say that interest is accruing and that my loans are in forbearance. Please let me know what is happening asap or I will file a complaint with the Dep. of Education. You have been absolutely horrible at communicating with me for the past year and have already filed multiple complaints against you for failing to communicate in a timely manner about my inquiries. Your subsidiary Firstmark services my private student loans and has no communication issues 1
I saw that it was delivered to the Trustee 's office ( see attached Product Tracking Report ). 1
I saw that my Kohls auto pay had not made the fore mentioned withdrawal and immediately paid the total amount owed 1
I saw that my next payment due in XXXX was for the amount of {$270.00} 1
I saw that my score had gone down significantly and I later confirmed that it was because of the missed payment with Bank of America. 1
I saw that the mortgage company put 8 hard credit inquiries on my credit file since XX/XX/XXXX. 1
I saw that there was no overdraft. The only information I saw was that my employer had paid me. On XX/XX/year> 1
I saw the {$5800.00} come out of my savings account and I called again. 1
I saw those funds were pending and I asked that they be stopped immediately and a claim needs to be filed on all of those transactions. 1
I saw two more transactions one for {$1900.00} to my bank card 1
I say no '' many times 1
I scheduled another round of transactions and the rep confirmed that the transfer requests are in. The rep mentioned to me that they would investigate why the original transactions failed and would initiate a claims process to look at the possibility of reimbursing for my losses due to the failed transactions. 1
I scrambled to reroute all my payments to a new card to avert any penalties. Despite repeated efforts through numerous calls to Capital One and XXXX 1
I search the case online ( attachment is dismissed court filing ) to see when and what date the case dismissed ; the case was dismissed on XX/XX/XXXX with proof of the filing from the court. That means within 21 days 1
I searched for complaints against BoA for credit card fraud / wrongful charges on customers ' credit cards 1
i see a charge of {$1000.00}. I called them right away ( XX/XX/XXXX ) and after explaining everything and the attendant reviewing all the history 1
I see a delinquent account reported to XXXX and since those XXXX calls stopped 1
I see a {$100.00} balance reported XX/XX/XXXX for an account that is XXXX months old to Credence Resource Management XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX. Investigation on MY part found it to be a collections/chargeoff from original lender XXXX XXXX XXXX 1
I see no reason why a request from a mortgage holder in excellent standing should take more than 15 days. Additionally 1
I see no recurring auto payments are established. 1
I see on XXXX XXXX that I now have a outstanding balance of {$310.00} with XXXX XXXX. I call customer service and they say they sent me to collections since I didnt pay the full {$380.00} on XXXX but thats not what I was told XX/XX/XXXX. This has been stressful 1
I see people inside but I was ignored. I called again from the parking lot and again the same old run around but this time I was told that the credit card numbers they provided me with were not the actual 16 digit numbers to my cards. But I do know from the receipt they match the last 4 numbers. Each transaction had the 4 last numbers of the card. So I do not know what to do now. 1
I see that I have been victimized twice : once by a fraudster and the second time by a bank which has 1
I see that is not the case entirely 2
I see that my mortgage amount has decreased. I am not certain why they increased it so much in the first place. Also 1
I see that we were notified of your {$270.00} direct deposit on XX/XX/XXXX at XXXX XXXX. XXXX. Typically 1
I see that you did resubmit it they right way. '' I said that was months ago. He said he had everything he needed and he would be submitting it to underwriting. I asked why it had n't been submitted to underwriting before XXXX XXXX 1
I see that. It seems that they have your card information and I'll be making another claim for that. At this time 1
I see the discover account right in front on me ''. The Supervisor informed me after investigating that... Discover created a NEW ACCOUNT 3
I see the on my credit report that the Chase was closed ''. I called Chase and spoke to numerous supervisors that indicated that this should be reporting open and they do this all the time ''. In my correspondence with them a second and third time regarding the same issue and the same responses that it would be corrected 1
I see the on my credit report that the XXXX was closed ''. I called XXXX and spoke to numerous supervisors that indicated that this should be reporting open and they do this all the time ''. In my correspondence with them a second and third time regarding the same issue and the same responses that it would be corrected 1
I see the problem 1
I see these fees. 1
I see theyre from the school of thought that whatever I say goes with no need to validate their actions with ill regard as to how it affects consumers. 1
I see this all the time. I had heard of this but never actually seen it first-hand and now it was happening to me! The Rep sent me to their fraud team and they added some additional controls to help stop this but admitted they are not perfect but should help a bit. One of the Technicians said 2
I see XXXX XXXX and XXXX XXXX reporting inaccuracies to the credit bureaus. The credit bureaus who deleted these accounts as a result of the investigation are also negligent in this case because they deleted these accounts after an investigation in XX/XX/XXXX. There should be no way to report accounts which have been investigated and deleted. I have sent over 15 hand written letters to all parties and these accounts are investigated and deleted but only for maybe 6 months or maybe up to a year 3
I seek a refund of that amount so that I can make my XXXX payment and bring my account up to date and that all late fees be cancelled. 1
I seek assurance that my account will be secure moving forward.,,JPMORGAN CHASE & CO.,NY,11355,,Consent provided,Web,2025-01-03,Closed with explanation,Yes,N/A,11366657 1
I seek compensation for any financial losses incurred due to SoFis practices 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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