I see people inside but I was ignored. I called again from the parking lot and again the same old run around but this time I was told that the credit card numbers they provided me with were not the actual 16 digit numbers to my cards. But I do know from the receipt they match the last 4 numbers. Each transaction had the 4 last numbers of the card. So I do not know what to do now.

What the CFPB Record Shows About I see people inside but I was ignored. I called again from the parking lot and again the same old run around but this time I was told that the credit card numbers they provided me with were not the actual 16 digit numbers to my cards. But I do know from the receipt they match the last 4 numbers. Each transaction had the 4 last numbers of the card. So I do not know what to do now.

I see people inside but I was ignored. I called again from the parking lot and again the same old run around but this time I was told that the credit card numbers they provided me with were not the actual 16 digit numbers to my cards. But I do know from the receipt they match the last 4 numbers. Each transaction had the 4 last numbers of the card. So I do not know what to do now. has accumulated 1 consumer complaint in the CFPB public database, with filings active across 0 U.S. states. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to When, and the most recent logged activity is When I wen, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I see people inside but I was ignored. I called again from the parking lot and again the same old run around but this time I was told that the credit card numbers they provided me with were not the actual 16 digit numbers to my cards. But I do know from the receipt they match the last 4 numbers. Each transaction had the 4 last numbers of the card. So I do not know what to do now. reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "they had the info to send the money. But they said no. They said call Net spend and I could be refunded. I did. They said they have no way of knowing the cards ( Even though I have a verification link and number to show the cards were loaded ) and until they were used the numbers on the cards were going to be unknown. Now I was mad and my next time I could do anything was the day after the next", and the single most common underlying issue is "( XXXX ) and inquired there. The manager was very rude and said to me quote I dont know what your trying to do but you are not walking out of here with a XXXX dollars I was blown away. They had my money! I wasnt trying to get a refund either. Only asking to buy new cards so I could get MY money. So it was shocking but she contacted someone corporate and wow".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I see people inside but I was ignored. I called again from the parking lot and again the same old run around but this time I was told that the credit card numbers they provided me with were not the actual 16 digit numbers to my cards. But I do know from the receipt they match the last 4 numbers. Each transaction had the 4 last numbers of the card. So I do not know what to do now.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.