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Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 5.6K–5.6K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
I received an alert message from BOA that BOA had again denied and closed my claim. 1
I received an alert of a soft inquiry from Best Buy and offers followed re : credits of {$5.00} and {$10.00} off new purchases ; XXXX 1
I received an amended award letter instructing me to accept it through XXXX 1
I received an automated email stating the fees are due and could increase 1
I received an automated message claiming that they only offer self-help customer support '' in my region of XXXX XXXX 1
I received an automated phone call at XXXXXXXX XXXX. ET when I was trying to get my kids to bed. 1
I received an e-mail from FedLoan Servicing that they had processed my request. '' However 1
I received an e-mail from the Capital One Digital Escalations Team referencing my case ID # XXXX. The e-mail requested that I call. Since I do not own a cell phone or a land line 1
I received an e-mail notice from BMO Harris at about XXXX XXXX advising that 1
I received an e-mail that my request was processed. In my file it showed that may request was approved and my monthly payment was reduced ( see attached ). However 1
I received an email 1
I received an email alert taking me to an affidavit from Synchrony Bank confirming they are reviewing my claim and are working to resolve it. 1
I received an email and phone calls that my house was broken into. XXXX 1
I received an email at XXXX ( 3 minutes before the branch closed ) that said A hold was placed on your check because check specific information indicates item may be returned. Date available : XX/XX/XXXX XXXX. '' I immediatly called the Bank of America800 # - the lady told me yea 1
I received an email from Bank of America about scammers 1
I received an email from Bank of America notifying me that I had successfully added my boyfriend fo my list of XXXX recipients 1
I received an email from Barclays notifying me my Statement Balance was {$32.00} XXXX XX/XX/XXXX 1
I received an email from BOA denying my request for any statement credit at all for the inflated interest charges billed 1
I received an email from Checkr indicating that I would not be considered for employment 1
I received an email from customer service that all taxes have already been paid and there are no prior delinquencies 1
I received an email from Experian informing me of a credit inquiry on my report. I did not think of anything at that time. During the call 1
I received an email from loanDepot thanking me for speaking with them which included post message statement that they wanted to make me aware of all the mortgage assistance options that may be available to me. At no point during that initial conversation nor in the numerous instances Ive initiated contact since 1
I received an email from Ms. XXXX noting 1
I received an email from PayPal Credit requesting that I submit Proof of Cancellation and records of my attempt to resolve the issue with XXXX. All pertinent documentation was sent to PayPal Credit on XXXX XXXX 1
I received an email from phoebe stating that most of the snow had blown off the roof as she accessed the house again with the keys she obtained from the title company prior to my closing appoint the day prior 1
I received an email from the advocacy team instructing me to follow up. I called and spoke with XXXX 1
I received an email from the same company attempting to collect {$15000.00} on these same accounts. This directly contradicts their own written notice confirming deletion and clearly demonstrates harassment 1
I received an email from their account services team telling me that they can not reactivate my account. But I wasn't asking for my account to be re-activated I just want the funds that are in it. I replied and told them this 1
I received an email from them stating that my new card was on the way to me 1
I received an email from XXXX Bank that stated that all customers must 1
I received an email from XXXX also stating the payment had failed. The email from Bank of America stated : Action Required : This payment is still due to the Pay To account. Please deposit adequate money in your Pay From account and reschedule this payment using XXXX XXXX or make the payment using an alternative method. '' Per the instructions in the email 1
I received an email from XXXX informing me of a credit inquiry on my report. I did not think of anything at that time. During the call 1
I received an email from XXXX stating that due to the unfortunate circumstances they were going to refund me {$400.00} which he said was mailed on XXXX but I have yet to receive. That still does not explain what they did with the rest of the money totaling {$580.00}. They have mismanaged my money and I think they owe me more than {$400.00} after all of that time and only paying my creditors {$85.00}. They did in the past email on occasion to say that they were working with my other creditors 1
I received an email from XXXX XXXX XXXX that my account was sold to LVNV Funding 1
I received an email informing me that 1
I received an email of being charged {$1000.00} and my {$390.00} was deducted 1
I received an email on XX/XX/XXXX its still in process. He stated you could not have received an email because we never submitted your request to the creditors because you have submitted these disputes before. ( Exhibit XXXX ). XXXX could not explain to me or understand why I was receiving emails on a closed dispute that never moved forward.. He took my name and number for a callback from a supervisor. I received no call from a supervisor. I called back on XX/XX/XXXX and spoke with XXXX around XXXX ; XXXX p.m to speak again with a supervisor. I was placed on hold for XXXX minutes. She came back and requested my name and number again stating I will get a call back within XXXX hours. XXXX suggested I can start a new dispute.I replied 1
I received an email saying my payment for this current month has not yet to be paid. And I checked my bank account 1
I received an email saying that my case was again closed and that there was no error. Today XXXX XXXX I received the supporting documents through email. They sent me an intake form that records my answers to their questions. It clearly states on the paper that the charges are verified as fraudulent 1
I received an email says my account was locked. It shows apparently that PayPal purposely let me load the money but lock the fund immediately after that before I even have a chance to use it. I called customer service to request my funds back but was told to wait for 45 days for no reasons. This is what had happened. Thank you! 1
I received an email stating my account was past due by {$110.00} 4
I received an email stating my account XXXX had been closed. However 1
I received an email stating my XXXX account was closed 1
I received an email stating that my application had been approvedfor a card I never wanted. When I called customer service to cancel it 1
I received an email stating that my IDR application was approved and my new payment would be almost double what it was in my graduated plan. Not only that 1
I received an email stating that Navient had not received a payment from me ( in reference to the XX/XX/XXXX payment ). I ignored it because I know that even though COVID-19 numbers have declined 1
I received an email stating that the account was deleted. I inquired about what was going on and received an email from them stating that because I had previously requested cancellation of service 1
I received an email stating that they could no longer process redemptions due to unspecified new lawsa direct contradiction of their prior communications and assurances. Not long after 1
I received an email stating the reason for the denial. I further requested the full disclosure of the reason and keep calling the Navy Federal and the loan officers 1
I received an email with only the 2 attachments ( documents I sent ) as proof. That is not what I asked for. So 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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