I received an email on XX/XX/XXXX its still in process. He stated you could not have received an email because we never submitted your request to the creditors because you have submitted these disputes before. ( Exhibit XXXX ). XXXX could not explain to me or understand why I was receiving emails on a closed dispute that never moved forward.. He took my name and number for a callback from a supervisor. I received no call from a supervisor. I called back on XX/XX/XXXX and spoke with XXXX around XXXX ; XXXX p.m to speak again with a supervisor. I was placed on hold for XXXX minutes. She came back and requested my name and number again stating I will get a call back within XXXX hours. XXXX suggested I can start a new dispute.I replied

What the CFPB Record Shows About I received an email on XX/XX/XXXX its still in process. He stated you could not have received an email because we never submitted your request to the creditors because you have submitted these disputes before. ( Exhibit XXXX ). XXXX could not explain to me or understand why I was receiving emails on a closed dispute that never moved forward.. He took my name and number for a callback from a supervisor. I received no call from a supervisor. I called back on XX/XX/XXXX and spoke with XXXX around XXXX ; XXXX p.m to speak again with a supervisor. I was placed on hold for XXXX minutes. She came back and requested my name and number again stating I will get a call back within XXXX hours. XXXX suggested I can start a new dispute.I replied

I received an email on XX/XX/XXXX its still in process. He stated you could not have received an email because we never submitted your request to the creditors because you have submitted these disputes before. ( Exhibit XXXX ). XXXX could not explain to me or understand why I was receiving emails on a closed dispute that never moved forward.. He took my name and number for a callback from a supervisor. I received no call from a supervisor. I called back on XX/XX/XXXX and spoke with XXXX around XXXX ; XXXX p.m to speak again with a supervisor. I was placed on hold for XXXX minutes. She came back and requested my name and number again stating I will get a call back within XXXX hours. XXXX suggested I can start a new dispute.I replied has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Ive , and the most recent logged activity is Ive submit, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, I received an email on XX/XX/XXXX its still in process. He stated you could not have received an email because we never submitted your request to the creditors because you have submitted these disputes before. ( Exhibit XXXX ). XXXX could not explain to me or understand why I was receiving emails on a closed dispute that never moved forward.. He took my name and number for a callback from a supervisor. I received no call from a supervisor. I called back on XX/XX/XXXX and spoke with XXXX around XXXX ; XXXX p.m to speak again with a supervisor. I was placed on hold for XXXX minutes. She came back and requested my name and number again stating I will get a call back within XXXX hours. XXXX suggested I can start a new dispute.I replied reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "XXXX ( Exhibit XXXX & XXXX ) that my disputes were still in progress.I was expecting a thorough investigation by XX/XX/XXXX. After XXXX days I received an email on XX/XX/XXXX still in progress ( Exhibit XXXX ). I didnt get any more updates", and the single most common underlying issue is "closed and modified by Experian specialists on XX/XX/XXXX the exact same day it was received.. There was no investigation ( Exhibit XXXX".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I received an email on XX/XX/XXXX its still in process. He stated you could not have received an email because we never submitted your request to the creditors because you have submitted these disputes before. ( Exhibit XXXX ). XXXX could not explain to me or understand why I was receiving emails on a closed dispute that never moved forward.. He took my name and number for a callback from a supervisor. I received no call from a supervisor. I called back on XX/XX/XXXX and spoke with XXXX around XXXX ; XXXX p.m to speak again with a supervisor. I was placed on hold for XXXX minutes. She came back and requested my name and number again stating I will get a call back within XXXX hours. XXXX suggested I can start a new dispute.I replied: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.