2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 5.2K–5.2K of 25.6K

Company Complaints
I owe them money and they are taking me to collections. 1
I owe them no money 3
I owed them XXXX.,,Bread Financial Holdings 1
I owed them XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,NY,12144,Older American,Consent provided,Web,2025-01-16,Closed with explanation,Yes,N/A,11536723 1
I owed {$2300.00} 1
I owed {$2700.00} 1
I own a home and have a high income job. I retrieved a report from XXXX which in the report stated my account from Bank of America had been closed for Suspected Fraud Activity. I was shocked because I have never committed ANY fraudulent activity 1
I own a home and have a high income job. I retrieved a report from XXXX which in the report stated my account from XXXX XXXX XXXXXXXX had been closed for Suspected Fraud Activity. I was shocked because I have never committed ANY fraudulent activity 1
I own several accounts with several financial institutions and have never been denied a transaction 1
I own XXXX % of my c. {$500000.00} home. There is no mortgage. 1
I paid a lower payment monthly 1
I paid Citibank {$50.00}. Then 1
I paid for advertised benefits immediately ). When I attempted to register for XXXX XXXX ( a benefit I had already paid for ) 1
I paid for all legitimate charges in full but was told not to pay for the disputed amount or the subsequent interest charges. On that statement 1
I paid it IMMEDIATELY 1
I paid it. Despite all of my efforts to have this mark removed from my credit I was told by Enhanced Recovery Company 1
I paid more and the next day I was charged {$3.00} more. 1
I paid my bill as instructed on time every month 1
I paid my monthly balance in full in the amount of {$190.00} 1
I paid off a bill too soon! 1
I paid on loans for three years without it counting toward the 10 year period for the Public Service Loan Forgiveness Program. 1
I paid on time 1
I paid out-of-pocket to send the check and supporting paperwork by XXXX with certified documentation. Despite this 1
I paid over {$28000.00} In XX/XX/XXXX 1
I paid over {$34000.00} AND XXXX XXXX XXXX did not report to you ... I paid to XXXX XXXX XXXX from XX/XX/XXXX to XX/XX/XXXX 2
I paid the account in full 1
I paid the amount demanded in order to close on the loan so as not to be in default and lose my deposit.,Company believes complaint is the result of an isolated error,AMERISAVE MORTGAGE CORPORATION,DC,20010,,Consent provided,Web,2021-02-05,Closed with explanation,Yes,N/A,4120223 1
I paid the amount in full. 1
I paid the amount that was on the original Closing Disclosure to ensure timely payment 1
I paid the corrected difference. However 1
I paid the full price of {$2400.00} and 2 months had passed without XXXX XXXX rendering me any kind of service. 1
I paid the initial minimum payment due '' from after my Dad died ( they had increased it to several hundred ) so as not to have my credit rating impacted quite so badly. So I paid {$35.00}. 4 - They CONTINUED to call to say my '' account was past due. 5 - They sent me a LETTER stating Based on a review of the information 1
I paid the outstanding balance immediately after speaking with the agent. Which basically was all the late fees that had accrued plus the total late amount of {$6.00}. 1
I paid the remaining {$1300.00} down payment and took possession of the vehicle. 1
I paid the sales tax out of pocket 1
I paid the shortage on the corrected escrow statement. These numbers were consistent with the numbers outlined by my financial advisor. XXXX took the payment and said that she would send a new billing statement showing the updated payment amount without the shortage on it. 1
I paid the XXXX balance in full. I made a payment of {$1900.00} on XX/XX/XXXX and I was advised NOT to pay the amount from XXXX under dispute ( # 7 on copies {$75.00} ). The two amounts combined are {$1900.00}. 1
I paid the {$3400.00} and wished I could dispute the charge with my credit card company. 1
I paid them immediately. I now have four late payments on my credit history 1
I paid them {$3900.00} leaving a {$5000.00}. balance. They are still billing me XXXX which would have been the payment for {$9000.00} for XXXX. No One is Listening to Me and what has been done to me. 1
I paid to get it all caught up in full the same month 1
I paid to have my vehicle repaired and it caused a tremendous financial hardship. I was forced to use the funds I set aside from my stimulus checks that had been earmarked for my mortgage payments to make the necessary repairs. 1
I paid XXXX now I have paid XXXX. The total of promotion is XXXX XXXX = XXXX - XXXX = XXXX the balances towards my regular purchases. Customer services refuse to post the XXXX towards regular purchases in the total amount of XXXX instead they paid a portion of XXXX promotion amount XXXX leaving a balance of XXXX. There is money I have paid that is not being accounted for only XXXX was paid towards the XXXX promotion ( is not due ) leaving the balance of XXXX 1
I paid XXXX {$50.00}. Then 1
I paid {$13000.00} on the credit card from our business account on the XX/XX/XXXX. I confirmed when I made the payment that the available credit '' increased accordingly. I found out yesterday that while my business partner is out of town on business 1
I paid {$1500.00} as my first installment payment 1
I paid {$1600.00} to Citibank on XX/XX/XXXX to reduce my balance. Citibank bank refuse to post the payment to my account because it was larger than any other payment I had made. 1
I paid {$2.00} by check and immediately sent it to them. I feel that this is very deceitful and dishonest way of doing business and this is why I am reporting it 1
I paid {$200.00} 2
I paid {$2400.00} on XX/XX/XXXX 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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