Total complaints
1
Filed since Sinc
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows I paid XXXX now I have paid XXXX. The total of promotion is XXXX XXXX = XXXX - XXXX = XXXX the balances towards my regular purchases. Customer services refuse to post the XXXX towards regular purchases in the total amount of XXXX instead they paid a portion of XXXX promotion amount XXXX leaving a balance of XXXX. There is money I have paid that is not being accounted for only XXXX was paid towards the XXXX promotion ( is not due ) leaving the balance of XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Sinc. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Sinc
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I paid XXXX now I have paid XXXX. The total of promotion is XXXX XXXX = XXXX - XXXX = XXXX the balances towards my regular purchases. Customer services refuse to post the XXXX towards regular purchases in the total amount of XXXX instead they paid a portion of XXXX promotion amount XXXX leaving a balance of XXXX. There is money I have paid that is not being accounted for only XXXX was paid towards the XXXX promotion ( is not due ) leaving the balance of XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| I have had a problem with customer service posting my money to the correct account. They refuse to put my money where I request to pay off the regular purchases as well as the promotional balance. There is special promotion finance where customers have six months to pay without interests also regular purchases if customers can pay within 30 days without interest. Each representative says something different each time I call. On XXXX | 1 |
| State | Complaints |
|---|---|
| only XXXX was paid out of the XXXX so where is the XXXX | 1 |
| Issue | Complaints |
|---|---|
| I did not have a promotion for XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I paid XXXX now I have paid XXXX. The total of promotion is XXXX XXXX = XXXX - XXXX = XXXX the balances towards my regular purchases. Customer services refuse to post the XXXX towards regular purchases in the total amount of XXXX instead they paid a portion of XXXX promotion amount XXXX leaving a balance of XXXX. There is money I have paid that is not being accounted for only XXXX was paid towards the XXXX promotion ( is not due ) leaving the balance of XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Sinc, and the most recent logged activity is Since the , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I paid XXXX now I have paid XXXX. The total of promotion is XXXX XXXX = XXXX - XXXX = XXXX the balances towards my regular purchases. Customer services refuse to post the XXXX towards regular purchases in the total amount of XXXX instead they paid a portion of XXXX promotion amount XXXX leaving a balance of XXXX. There is money I have paid that is not being accounted for only XXXX was paid towards the XXXX promotion ( is not due ) leaving the balance of XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I have had a problem with customer service posting my money to the correct account. They refuse to put my money where I request to pay off the regular purchases as well as the promotional balance. There is special promotion finance where customers have six months to pay without interests also regular purchases if customers can pay within 30 days without interest. Each representative says something different each time I call. On XXXX", and the single most common underlying issue is "I did not have a promotion for XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I paid XXXX now I have paid XXXX. The total of promotion is XXXX XXXX = XXXX - XXXX = XXXX the balances towards my regular purchases. Customer services refuse to post the XXXX towards regular purchases in the total amount of XXXX instead they paid a portion of XXXX promotion amount XXXX leaving a balance of XXXX. There is money I have paid that is not being accounted for only XXXX was paid towards the XXXX promotion ( is not due ) leaving the balance of XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I paid XXXX now I have paid XXXX. The total of promotion is XXXX XXXX = XXXX - XXXX = XXXX the balances towards my regular purchases. Customer services refuse to post the XXXX towards regular purchases in the total amount of XXXX instead they paid a portion of XXXX promotion amount XXXX leaving a balance of XXXX. There is money I have paid that is not being accounted for only XXXX was paid towards the XXXX promotion ( is not due ) leaving the balance of XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
I paid XXXX now I have paid XXXX. The total of promotion is XXXX XXXX = XXXX - XXXX = XXXX the balances towards my regular purchases. Customer services refuse to post the XXXX towards regular purchases in the total amount of XXXX instead they paid a portion of XXXX promotion amount XXXX leaving a balance of XXXX. There is money I have paid that is not being accounted for only XXXX was paid towards the XXXX promotion ( is not due ) leaving the balance of XXXX has a 0% timely response rate to CFPB complaints.
The most common issue reported against I paid XXXX now I have paid XXXX. The total of promotion is XXXX XXXX = XXXX - XXXX = XXXX the balances towards my regular purchases. Customer services refuse to post the XXXX towards regular purchases in the total amount of XXXX instead they paid a portion of XXXX promotion amount XXXX leaving a balance of XXXX. There is money I have paid that is not being accounted for only XXXX was paid towards the XXXX promotion ( is not due ) leaving the balance of XXXX is "I did not have a promotion for XXXX" in the "I have had a problem with customer service posting my money to the correct account. They refuse to put my money where I request to pay off the regular purchases as well as the promotional balance. There is special promotion finance where customers have six months to pay without interests also regular purchases if customers can pay within 30 days without interest. Each representative says something different each time I call. On XXXX" product category.
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