2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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25.6K companies starting with "I"

Showing 5.2K–5.3K of 25.6K

Sort by: Name Most Complaints Timely Response
Company Complaints
I paid {$2600.00} 1
I paid {$320.00} to satisfy the XX/XX/XXXX payment. At this time I should only owe {$640.00} by XX/XX/XXXX. Currently in addition to the XXXX bill displaying 1
I paid {$3400.00} to NewRez. I've attached the email from NewRez 1
I paid {$600.00} ( all of my savings 1
I paid {$740.00} over the telephone 1
I paid {$7500.00}. For the week when online had I waited to book would have been less than half the price. 1
I panicked and called Chase asking why they closed my account 1
I passed the phone to my wife and I told them that I authorized my wife to do on my behalf whatever that needs to be done. I had to leave because I have a job to attend. XXXX and my wife were about two hours on the conference call with Wells Fargo 1
I passed the phone to my wife and I told them that I authorized my wife to do on my behalf whatever that needs to be done. I had to leave because I have a job to attend. XXXX and my wife were about two hours on the conference call with XXXX XXXX 1
I patiently waited 1
I pay early and on time for all XXXX XXXX payments. After the XXXX payment of the XXXX modification 1
I pay it 1
I pay more in interest because it accrues so fast and payment towards the principal balance actually decreases from that of the previous payment. Also 1
I pay my bills on time. Something needs to be done immediately to reverse this action. This is wrong 1
I pay my mortgage I have never missed a payment and yet they penalize me!,Company has responded to the consumer and the CFPB and chooses not to provide a public response,LAKEVIEW LOAN SERVICING 1
I pay now almost % 30 on this loan. This is so unfair. I understand the bank is a financial institution 1
I pay over twice my minimum payment each month 1
I pay XXXX USD and setting autopayment since that date until today. 1
I permanently closed all of my accounts with Regions. 1
I personally visited a local Citibank branch to seek a resolution 1
I persuaded him to resubmit a new sales contract and HUD1 with the new price 1
I petition you to do your due diligence and audit XXXX XXXX XXXXXXXX and SLS transferring procedures Thank you in advance for your anticipated obligation to on these violations. follow up.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Specialized Loan Servicing Holdings LLC,FL,33009,,Consent provided,Web,2023-12-11,Closed with explanation,Yes,N/A,7985108 1
I phoned the company but their responses were evasive 1
I phoned them again and was able to fix that. the next day approx. XXXX XXXX I phoned them again for the sole purpose of making sure the payment scheduled for XXXX XXXX was still on 1
I physically went to KHC 's main office in XXXX KY 1
I place another call into Afni Inc since no return call and I find that they have released a payment back to me and my account is now showing not paid. This is certainly not the case since I have a copy of my cashed check from my banking institution showing the withdraw of funds from my bank account from Afni Inc .,,AFNI INC.,CA,92882,,Consent provided,Web,2015-08-12,Closed with explanation,Yes,No,1514482 1
I placed a call and requested to talk to a supervisor. A Miss XXXX identified herself as a supervisor 1
I placed a one-month stop payment to prevent BB & T from pulling my regular payment. 1
I placed another phone call to Selene Customer Service on XX/XX/2022 1
I placed the card in the reader 1
I plan on filing a lawsuit in small claims court to be made whole for the fraudulent loss that was perpetrated through their extremely lax security. 1
I plan to file this case in XXXX XXXX XXXX XXXX or U.S. District Court 1
I plan to open a checking/savings account with the Chase in coming weeks 1
I plan to open a checking/savings account with the XXXX in coming weeks 1
I plan to seek compensation from the immense damages Ive taken from this grave situation 1
I plan to submit this comprehensive complaint and all supporting evidence to the CFPB and relevant agencies to secure the relief and protection I am entitled to under law. 1
I plan to wait another 1-2 months to see if my XXXX is recovered before I pursue any claim with my insurance company 1
I plead for this agencys help so that I can recover the sanity and peace of mind that I used to have with XXXX XXXX XXXX XXXX. Since XX/XX/XXXX 1
I pledge to you that the cost will be much more damaging to your company. It will benefit both parties to take immediate action. By selecting one of the available options Ihave provided 6
I pointed out that despite our entire conversation being in XXXX 1
I pointed out to him that at this time I was current and paid ahead on my mortgage and that if they then refund me two payments and then take two weeks to return those funds that would cause me to be late again 1
I pointed out to him that the Bank 's ACCOUNT INQUIRY was INTERNALLY INCONSISTENT! I told him that there was very little accountability and way too much oblique blame-passing '' to their mysterious BACK ROOM for loans! He replied that it would take hundreds of thousands of dollars to correct their system! Thus 1
I pointed the supervisor to the clear mandate from the Department of Education. The supervisor informed me that they were not currently following those guidelines. 1
I politely argued with him that the banks were doing unlawful business. He said its nothing he can do 1
I possess a certified receipt confirming the submission of both my bank statement and a copy of the payment history from XXXX XXXX to TransUnion. 3
I possess the unequivocal right 3
I postponed the payment to investigate the reason behind the increase. My homeowners Insurance was recently transferred to another insurerer after my old insurance company did not renew my policy as they were not writing in XXXX and after they increased my premium 200 % last year. My new policy is {$700.00} less than last year and my payment never increased until this month. In addition I get so many letters from them and their XXXX XXXX affiliation and a daily notification on my accounts and the balances yet nothing from them regarding an increase in payment. Worth noting that my payment literally doubled this month so it made my financial situation even more dire.Ultimately 1
I pray that continues 1
I prefer less 1
I prefer not to send the sensitive document which indicates the identity as a victim of identity theft. Since other credit report company did not indicate to submit the copy of XXXX passport 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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