2026 data Public-data reference. official source

Companies: I

Companies starting with I that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

25.6K companies starting with "I"

Showing 5.0K–5.0K of 25.6K

Company Complaints
I never received an email from Portfolio Recovery Associates indicating that they had acquired this debt. Nor did not receive a phone call from them until XX/XX/XXXX. 1
I never received any call or anything by mail stating this charge. and at the time I did not have access to my email so I didnt even see this email and the three other emails Ive received only until XX/XX/XXXXXXXX XXXX XXXX when I received an email from them regarding that this is their last time trying to get a hold of me to take care of this balance. The email stated this 1
I never received any communication notifying me of this late fee increase. In addition to this 1
I never received any correspondence regarding the closure. Since then 1
I never received any documentation. They asked if they had permission to send me the bill via email with a password today 1
I never received any follow-up as promised. When I called back a few weeks later 3
I never received any form of communication from Capital One or XXXX XXXX XXXX regarding this matter until I saw it in my credit report and disputed it. I've forwarded my mail through USPS to wherever I lived and never did I receive correspondence for this and I did not live at XXXX XXXX XXXX XXXX XXXX 1
I never received any information back and thought that everything was in line. 1
I never received any official communications about this change in the type of forebearance -- I have no real dates listed as when foreberances started or ended to be able to track this myself. 1
I never received any refunds. 1
I never received any resolution. 1
I never received anything regarding the XXXX inquire. I received a letter from them stating the inquire would be removed and they would contact Experian 1
I never received confirmation that this letter was sent. 1
I never received documentation that XXXX complied with this requirement.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,Experian Information Solutions Inc.,MS,38637,,Consent provided,Web,2022-05-16,Closed with explanation,Yes,N/A,5566018 1
I never received documentation that XXXX complied with this requirement.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
I never received documentation. 3
I never received my new 1
I never received such a warning notice! 1
I never received the benefits. I contacted several Bank of America XXXX XXXX representatives 1
I never received the bonus. She said the only way I could get the bonus is by receiving a mail offer or email offer by marketing 1
I never received the card 1
I never received the check and no proof of cashing was submitted. 1
I never received the instructions required to verify my identity 1
I NEVER received the items that is showing as delivered. 1
I never received the letter!!!!! I HAVE BEEN PAYING PMI EVERY MONTH and NO HOPE TO END because of their incompetent and delay!!!! It is insane and unfair! My husband was able to remove his PMI with Chase without signing such a form from a letter. Instead 1
I never received the notice. 1
I never received the remaining treatments. 1
I never received the report. On Wednesday 1
I never received the required documents per 26 CFR 1.6050P-1 ( a ) ( 1 ) 3
I never received their letter. But even if they had communicated properly to me 1
I never recieved anything hinting that I owed them a balance on the closed checking account. 1
I NEVER REQUESTED AN EXTENSION. THEY CAN NOT PROVIDE ME A COPY OF THIS ALLEGED EXTENSION REQUEST. 1
I never said 1
I never saw a Student Loan default on my credit reports. In XXXX I found out that XXXX had taken my Income Tax Refund. I notified the company spoke with customer service. I told XXXX at that time that the loan I took out was paid off and that is when I was informed that there were two loans. I asked for the backup for the loans. 1
I never should have owed them from the beginning. I want my money back. My credit has gone down almost XXXX points because I wasn't able to pay bills. I had to take out an additional loan or two and the stress of not being able to find where my next meal for my family and I. {$4500.00} may not seem like a lot but 1
I NEVER SIGNED ANYTHING OR GAVE MY CONSENT IN ANY WAY TO PARTICIPATE IN THIS PROGRAM. Quite the opposite 1
I never signed for or received any certified mail that you say you sent. Nothing. Also 1
I never signed paperwork stating as such either.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
I never stated that I did not apply for this XXXX credit card account. '' I specifically stated that this credit card was LOST and NOT in my possession between the months of XX/XX/year> XX/XX/year>. 3
I never thought the result will mess my credit up so I can now never receive a Clearance 1
I never thought to be watching my checking acct. for another ( erroneous ) deposit. ) As soon as I learned of their mistake I returned the {$41.00} & change. 1
I never used the card for any other charges the following several months. Since I was not aware of the balance and then the subsequent late fees 4
I never would accept or even apply for a card that is 26.99 %. This XXXX was unnecessary because my XXXX was ok. The only reason I accepted her offer was because she told me her financing is at 0 % for 5 years. 1
I never would have had to pay the {$500.00} to begin with. I never wanted to apply for a loan 1
I never would have purchased it. 1
I never would have taken out the loan. 1
I never would've known. This fee is also not mentioned on their website or anywhere else. Without any warning of receiving this fee 1
I no longer have that provided to me. The money that I would spend paying off the Capital One credit card that a fraudulent company gave me 1
I no longer have this job. 1
I not only changed my password but my username as well probably 5 or 6 times. I alerted Chase of this. They said they were freezing my personal as well as my business accounts. I told them I wanted these accounts closed. I was advised by one of the online representatives that I should just open new accounts. 1

About this letter-indexed view

This page lists every company beginning with the letter I that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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