Total complaints
4
Filed since As y
4 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
4 consumer complaints filed with the CFPB
This profile shows I never used the card for any other charges the following several months. Since I was not aware of the balance and then the subsequent late fees's complaint history from CFPB public records. 4 consumers have filed complaints since As y. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
4
Filed since As y
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How I never used the card for any other charges the following several months. Since I was not aware of the balance and then the subsequent late fees's 4 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| my credit card balance is paid off monthly. At the end of XXXX of XXXX | 4 |
| State | Complaints |
|---|---|
| XXXX reported these to the credit agencies as delinquent. It wasnt until XX/XX/XXXX that I received a call from XXXX stating I had an overdue balance on the account | 3 |
| Citibank reported these to the credit agencies as delinquent. It wasnt until XX/XX/XXXX that I received a call from Citibank stating I had an overdue balance on the account | 1 |
| Issue | Complaints |
|---|---|
| I stop receiving electronic statements from XXXX | 3 |
| I stop receiving electronic statements from Citibank | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
I never used the card for any other charges the following several months. Since I was not aware of the balance and then the subsequent late fees has accumulated 4 consumer complaints in the CFPB public database, with filings active across 2 U.S. states. Of those submissions, 4 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to As y, and the most recent logged activity is As you can, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, I never used the card for any other charges the following several months. Since I was not aware of the balance and then the subsequent late fees reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "my credit card balance is paid off monthly. At the end of XXXX of XXXX", and the single most common underlying issue is "I stop receiving electronic statements from XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating I never used the card for any other charges the following several months. Since I was not aware of the balance and then the subsequent late fees: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
I never used the card for any other charges the following several months. Since I was not aware of the balance and then the subsequent late fees has received 4 consumer complaints filed with the Consumer Financial Protection Bureau.
I never used the card for any other charges the following several months. Since I was not aware of the balance and then the subsequent late fees has a 0% timely response rate to CFPB complaints.
The most common issue reported against I never used the card for any other charges the following several months. Since I was not aware of the balance and then the subsequent late fees is "I stop receiving electronic statements from XXXX" in the "my credit card balance is paid off monthly. At the end of XXXX of XXXX" product category.
Read our methodology — how this data is sourced, computed, and verified.