2026 data Public-data reference. official source

Companies: D

Companies starting with D that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

2.7K companies starting with "D"

Showing 1.3K–1.3K of 2.7K

Company Complaints
despite having kept my deposit and owing me money for concessions '' due various issues i had faced while living in the home. When I called XXXX XXXX XXXX 1
despite having never previously communicated with me. I did not acknowledge or verify the debt 1
despite having previously corrected the payment history to remove late payments. 7
despite having previously offered a much lower settlement amount. 1
despite having proof of receipts that either my mother or I had paid them. Added to my evidence I possess documentation from XXXX XXXX tax assessor 's office showing my name as the payor. 1
despite having sent dispute notices to both companies. Despite receipt of this documentation ( confirmed via XXXX and signed for on XX/XX/XXXX ) 3
despite having sufficient time to prepare since my booking on XX/XX/XXXX. I replied to the stylist 1
despite having written consent to work with me on this matter. He only calmed down when I agreed to remove the negative review. 1
despite his reassurance prior to hanging up on me. 1
despite indications that the account may have been transferred to a third-party collector. 1
despite it being a clear indicator that my account was compromised. As a result 1
despite it being FHA We were charged twice for the upfront PMI : once added to our loan balance and again as a cash cost at closing We received conflicting copies of the Affidavit of Property Value ( ours vs. public ) and disbursement statements ( title company copy vs. what we were given at signing ) We raised concerns before and after closing 1
despite it being stated that there is no documentation to support reporting of the accounts 1
despite it functioning properly beforehand. 1
despite it not being a requirement listed in the terms & conditions. 1
despite it not merely being 100 % bogus 1
despite its disputed status since XXXX. 1
despite its inaccuracy. 1
despite its known unreliability and the clear discrepancies in the validation of the debt 2
despite its legal disclosure claim 1
despite its origin at least 8 years previous. 1
despite its recording and timestamp 2
despite knowing about a critical vulnerability in its software. ) Sound familiar someone finds a problem 1
despite knowing the documentation was moments away. 1
despite lacking a contract or my consent. 2
despite maintaining a {$15000.00} balance since XXXX of XXXX. I have read in online forums that many other customers have had similar problems with Citibank 's bonus promotion.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,CITIBANK 1
despite making a full payment ( and in some cases 1
despite me having been told by the supervisor that I spoke to on Tuesday that it was acceptable. 1
despite me holding sole title under Rights of Survivorship. 1
despite me receiving a confirmation. I unfortunately did not receive notice until late XXXX 1
despite me rightfully earning these rewards. It was at this time during this call 1
despite me saying that it was me/my dad and offering his phone number to confirm he initiated the transfer from XXXXXXXX. 1
despite me sending a check and writing on the payment coupon that the overage was to go to the escrow account. 1
despite me submitting all legally required documentation. He said because the debt was once validated 1
despite multiple attempts. 1
despite multiple disputes and clear supporting evidence. 1
despite multiple follow-ups 4
despite multiple formal requests. In light of these failures and the harm caused 2
despite multiple visits to the DMV. 1
despite my 6 attempts to appeal to the board. 1
despite my account being adequately funded and payment being taken out of my checking account. To prevent a missed payment from negatively impacting my credit report 1
despite my account now being in good standing. I am respectfully requesting that these nine ( 9 ) late payment marks be removed in the interest of fairness 1
despite my accounts being in good standing at that time. 2
despite my address being up to date. 2
despite my adherence to all the offers terms and conditions. 1
despite my balance reflecting a $ XXXX negative amount. This has made it impossible for me to identify the return or understand the cause of the overdraft. On top of an already confusing and frustrating situation 1
despite my belief it was worth up to {$2300.00} ) 1
despite my best efforts to obtain them. * * * * I promptly filed disputes with Cash App upon recovering my phone. While a few transactions were refunded 1
despite my best efforts to obtain them. XXXX XXXX XXXX XXXX I promptly filed disputes with XXXX XXXX immediately upon recovering my phone. While a few transactions were refunded 1
despite my brother 's multiple phone calls to follow up and request the refund.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1

About this letter-indexed view

This page lists every company beginning with the letter D that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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