Total complaints
1
Filed since Abou
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows despite its legal disclosure claim's complaint history from CFPB public records. 1 consumers have filed complaints since Abou. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since Abou
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How despite its legal disclosure claim's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| still seeing the charge | 1 |
| State | Complaints |
|---|---|
| prevents electronic self-removal of auto-renew authorization. I notified Santander and asked for the card account that XXXX had to be closed immediately and a new card issued. Santander denied my request but promised it would prevent further XXXX charges by issuing an account block. | 1 |
| Issue | Complaints |
|---|---|
| XXXX agent became dodgy and wouldnt respond with professional language about her charge-back process. I no longer perceived XXXX as a law-abiding company. I dont think this relates to XXXX published assertion of an email fraud scam on it | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
despite its legal disclosure claim has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Abou, and the most recent logged activity is About two , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, despite its legal disclosure claim reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "still seeing the charge", and the single most common underlying issue is "XXXX agent became dodgy and wouldnt respond with professional language about her charge-back process. I no longer perceived XXXX as a law-abiding company. I dont think this relates to XXXX published assertion of an email fraud scam on it".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating despite its legal disclosure claim: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
despite its legal disclosure claim has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
despite its legal disclosure claim has a 0% timely response rate to CFPB complaints.
The most common issue reported against despite its legal disclosure claim is "XXXX agent became dodgy and wouldnt respond with professional language about her charge-back process. I no longer perceived XXXX as a law-abiding company. I dont think this relates to XXXX published assertion of an email fraud scam on it" in the "still seeing the charge" product category.
Read our methodology — how this data is sourced, computed, and verified.