2026 data Public-data reference. official source

Companies: D

Companies starting with D that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

2.7K companies starting with "D"

Showing 1.2K–1.3K of 2.7K

Company Complaints
despite being continuously reported as delinquent. 1
despite being duly notified 1
despite being four months past the expected posting date.,,HSBC NORTH AMERICA HOLDINGS INC.,CA,94523,,Consent provided,Web,2025-01-03,Closed with explanation,Yes,N/A,11368918 1
despite being fully aware of the issues. 1
despite being fully qualified for PSLF. 1
despite being in imminent default over several months 1
despite being legally recognized under the Uniform Commercial Code ( UCC ) and Texas Finance Code 9.101 et seq. 1
despite being made by someone who presented a driver 's license with my name on it. I think this same false license could have been used to open the credit account with Chase. Alternatively 1
despite being notified that the account is a result of identity theft. This is a violation of : FCRA XXXX Failure to block fraudulent data within the mandated time FCRA XXXX Failure to conduct a reasonable reinvestigation FCRA XXXX ( a ) ( XXXX ) No permissible purpose to access or report my information FCRA XXXX Furnishing inaccurate information to a consumer reporting agency It does not take more than XXXX days to complete a proper investigation or to comply with federal law. 1
despite being paid and closed. 3
despite being polite and requesting and explaining my case. If it wouldn't hurt my credit 1
despite being problems that were not my fault. While the representatives that I have spoken with have been kind 1
despite being processed by XXXX. I did not receive any notice of forbearance 1
despite being provided with all relevant details. These responses seem designed to avoid genuinely investigating and resolving my disputes in a timely manner 2
despite being told it was put in my account 1
despite being verbally communicated to me multiple times. 1
despite both merchants denying the transactions.,,DailyPay 1
despite both my and my attorney 's trying to resolve this issue with her. 1
despite Cash App being the card issuer and dispute handler. 1
despite changing the oil regularly. 1
despite clear evidence that this was fraudulent activity. 1
despite clear notice and a court-directed opportunity to resolve this matter outside of litigation. 1
despite clear notice and supporting documentation 1
despite clear proof that the services I paid for were not delivered. They allowed the merchant to submit questionable altered and forged documents as proof of service and made assumptions of what decision XXXX would make without even providing XXXX the document. 1
despite clear statutory prohibitions and explicit notification of inaccuracies. This constitutes a direct violation of : 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( A ) : Which unequivocally states that a person SHALL NOT furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. The Complainant asserts that th 1
despite confirmation from BMG Money via email on XX/XX/XXXX and XX/XX/XXXX that my updated bank account information was received and applied. I had previously sent my updated bank account information via email on XX/XX/year> 1
despite confirmation that XXXX had indeed contacted your company. When I requested to speak with the representative who had taken the payment 1
despite contacting American Express within hours of the issue 1
despite continued on-time payments and reduced balances. 1
despite countless calls and letters 1
despite defendants claims otherwise 1
despite Deuda Ceros assurances that negotiations were ongoing. As a direct result of their false legal advice and failure to act 1
despite documentation from XXXX dated XX/XX/XXXX 1
despite documentation of hardship and exempt income 1
despite doing everything right as a customer. 1
despite earlier promises to the contrary. I explained the fact that I had been promised one 1
despite eventually agreeing that I was owed a refund in all XXXX disputes 1
despite everything Ive done to try and resolve this.,,JPMORGAN CHASE & CO.,NV,89102,Servicemember,Consent provided,Web,2024-08-24,Closed with explanation,Yes,N/A,9898445 1
despite full compliance with the accounts terms. Under FCRA 611 ( a ) ( 5 ) ( A ) 3
despite full cooperation and full settlement payment made three months ahead of schedule. 1
despite fully cooperating with the verification process. 1
despite having a copy of the Court order and this information being easily accessible online. A quick online search of Massachusetts Court Records would easily verify that the case was heard and dismissed. Today 1
despite having a phone system set-up 1
despite having a positive balance of {$62.00} and transferring and additional {$80.00} 1
despite having adhered to the payment arrangement. ( See the credit report attached that reflects this ). 1
despite having already decided to lower my credit limit 1
despite having already stated these addresses are not mine and never were. This redundant and unreasonable request is a clear obstruction of my rights under FCRA 1681i ( a ) 1
despite having already updated it on the Website for my account. 1
despite having been previously removed. 3
despite having experienced one of the largest data breaches and proving they can not safely handle consumer information 1

About this letter-indexed view

This page lists every company beginning with the letter D that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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