2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

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10.7K companies starting with "B"

Showing 10.7K–10.7K of 10.7K

Sort by: Name Most Complaints Timely Response
Company Complaints
by the Bureau or the applicable State insurance authority ( with respect to any person engaged in providing insurance or annuities ).,Company has responded to the consumer and the CFPB and chooses not to provide a public response,TRANSUNION INTERMEDIATE HOLDINGS 1
by the Comptroller of the Currency ; and 2. in the case of a State member bank 1
by the Comptroller of the Currency ; and in the case of a State member bank 2
by the consumer on a credit application 4
by the end of XXXX XXXX 1
by The Goldman Sachs Group Inc. d/b/a Goldman Sachs Bank USA on XX/XX/2021 via e-mail. 1
by the Guide 's own terms 1
BY THE INSURANCE. 8. SO BY XX/XX/XXXX SANTANDER WAS COMPLETELY PAID OFF IN FULL AND THEY STILL TOOK THE PAYMENT OF XXXX FROM MY XXXX ACCOUNT OF WHICH I HAD TO FILE A CLAIM WITH XXXX TO REVERSE THE {$520.00} 9. SUMMERY I REQUESTED THE {$2300.00} PLEASE BE PAID BACK TO ME FROM SANTANDER 1
by the morning of Friday 1
by the omission of the process USAA is required to communicate with any cardholder.,Company believes it acted appropriately as authorized by contract or law,UNITED SERVICES AUTOMOBILE ASSOCIATION,FL,XXXXX,Servicemember,Consent provided,Web,2020-10-04,Closed with explanation,Yes,N/A,3880287 1
by the payment due date 1
by the person having first-hand knowledge as to its accuracy and authenticity 1
by the telephone consumer credit representative at the time we signed the agreements and application 1
by the terms of the Presentment 1
by the time Coinbase tried to send my money back ( i.e my principial and profit ) 1
by the time I finish 1
by the time I had learned the extent of hack 1
by the time I read the message they left the chat box having me to start all over again. Their practices should definitely be reviewed 1
by the time we reached the location 1
by the transference and conveyance of alleged debt to third party entity ( XXXX ) by publication to a consumer reporting agency for the advertisement for sale in order to coerce consumer into paying alleged debt without meeting the requirements of 15 USC 1681a ( f ) and 15 USC 1681b ( 3 ). Per 15 USC 1692e - False or misleading representation ; COMENITY BANK ANNTYLR violates consumers rights by the false representation of character 1
by the Undersigned 1
by the very definition.,,Service Finance Holdings 1
by the way 9
by the way ). XXXX is the name of the company of which I am speaking. I just called and spoke to another woman who would not give me a name in effort to get the company name. She once again confirms the matter has left their office and is going to litigation for an unresolved debt matter with CapitalOne - nothing about XXXX XXXX XXXX once again. I have researched XXXX : *XXXX XXXX XXXX XXXX or XXXX is a third-party collection agency based in Oklahoma . XXXX has received consumer complaints alleging violations of the Fair Debt Collection Practices Act ( FDCPA ) 1
by the way. 1
by the XX/XX/XXXX deadline. 1
by their actions 3
by their administrative officer and collection manager XXXX XXXX XXXX XXXX 1
by their nature 1
by their own admission 1
by their response 2
by their self-imposed XX/XX/2019 deadline 1
by their simple process of ignoring me by running me around. Robbery by red tape & false declarations. 1
by them ( attached ). 1
by them saying these payments are delinquent is false as well. They can only be missed payments 1
by then 1
By then I was upset already all day concerned and worried. I ended up calling today XX/XX/XXXX I demanded to speak with his Supervisor at beginning of the Phone call a lady name XXXX XXXX who told me I know XXXX XXXX is not in the Office '' 1
by this contract. 1
by this law a deletion is well overdue after your three reinvestigations and STILL have not reported the information 100 % accurately 2
by this law a deletion is well overdue after your XXXX reinvestigations and STILL have not reported the information 100 % accurately 1
by this point 1
by this time I am a little frustrated. His response was 1
by treating victims of identity theft with sensitivity and respect 1
by trying to force me into loan products with less favorable terms and higher fees 1
by US postal service and by fax 1
by verified trackable mail and a phone call made to them on Thursday 1
by viewing their copy. The XXXX stated it was returned to XXXX with XXXX markings. XXXX incorrectly processed it as a 'bank check '. I requested the allegedly 'returned unpaid XXXX XXXX order be sent to me. She stated she could not provide it to me 1
by virtue of Payment made in my name 2
by voicemail and email 1
by way of the social security number and signature on the security instrument. The contract signed by the guarantor 1

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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