Total complaints
1
Filed since Once
2026 data Public-data reference. official source
but told me it could take up to 90 days. I called again on XX/XX/XXXX and spoke with XXXX # XXXX
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but told me it could take up to 90 days. I called again on XX/XX/XXXX and spoke with XXXX # XXXX's complaint history from CFPB public records. 1 consumers have filed complaints since Once. The company has a 0% timely response rate and has provided relief in 0% of cases.
1
Total Complaints
0%
Timely Response
0%
Disputed
0%
Relief Provided
1
States Active
Once
Since
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
Timely response rate 0.0%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 0.0%
Industry median
Share closed with monetary or non-monetary relief.
but told me it could take up to 90 days. I called again on XX/XX/XXXX and spoke with XXXX # XXXX complaint mix by product
- I was 1 100.0% – 0% relief
How but told me it could take up to 90 days. I called again on XX/XX/XXXX and spoke with XXXX # XXXX's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| I was told I could request a refund for the payments made during the Covid forbearance period but I needed to wait for them to receive all the information from XXXX. I initially made the refund request through FedLoans on XX/XX/XXXX. I did not hear anything back | 1 |
Top States
| State | Complaints |
|---|---|
| confirming the request once again. | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| where again I was told that they could not find my payments. On XXXX | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About but told me it could take up to 90 days. I called again on XX/XX/XXXX and spoke with XXXX # XXXX
but told me it could take up to 90 days. I called again on XX/XX/XXXX and spoke with XXXX # XXXX has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to Once, and the most recent logged activity is Once they , giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but told me it could take up to 90 days. I called again on XX/XX/XXXX and spoke with XXXX # XXXX reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "I was told I could request a refund for the payments made during the Covid forbearance period but I needed to wait for them to receive all the information from XXXX. I initially made the refund request through FedLoans on XX/XX/XXXX. I did not hear anything back", and the single most common underlying issue is "where again I was told that they could not find my payments. On XXXX".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but told me it could take up to 90 days. I called again on XX/XX/XXXX and spoke with XXXX # XXXX: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does but told me it could take up to 90 days. I called again on XX/XX/XXXX and spoke with XXXX # XXXX have?
but told me it could take up to 90 days. I called again on XX/XX/XXXX and spoke with XXXX # XXXX has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
Does but told me it could take up to 90 days. I called again on XX/XX/XXXX and spoke with XXXX # XXXX respond to complaints on time?
but told me it could take up to 90 days. I called again on XX/XX/XXXX and spoke with XXXX # XXXX has a 0% timely response rate to CFPB complaints.
What is the most common complaint about but told me it could take up to 90 days. I called again on XX/XX/XXXX and spoke with XXXX # XXXX?
The most common issue reported against but told me it could take up to 90 days. I called again on XX/XX/XXXX and spoke with XXXX # XXXX is "where again I was told that they could not find my payments. On XXXX" in the "I was told I could request a refund for the payments made during the Covid forbearance period but I needed to wait for them to receive all the information from XXXX. I initially made the refund request through FedLoans on XX/XX/XXXX. I did not hear anything back" product category.
Read our methodology — how this data is sourced, computed, and verified.
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