Total complaints
1
Filed since I to
1 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1 consumer complaints filed with the CFPB
This profile shows but they have everything else the dealer sent over. I say to her that I will go get them. I go to a local print store and have the dealer fax me all paperwork sent to the bank the night before and pick up papers. I go back to the bank and give her the paperwork again. She goes back in and comes back out half an hour later and says a family member owns the corporation you work for and we cant extend you the auto loan for that reason. I explained to her that I may be young's complaint history from CFPB public records. 1 consumers have filed complaints since I to. The company has a 0% timely response rate and has provided relief in 0% of cases.
Total complaints
1
Filed since I to
Timely response
0%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How but they have everything else the dealer sent over. I say to her that I will go get them. I go to a local print store and have the dealer fax me all paperwork sent to the bank the night before and pick up papers. I go back to the bank and give her the paperwork again. She goes back in and comes back out half an hour later and says a family member owns the corporation you work for and we cant extend you the auto loan for that reason. I explained to her that I may be young's 1 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| but no one called my so I went to my local branch which is number 25. At that time XXXX XXXX comes out because you cant speak to representatives inside due to COVID-19. He then lets me know that the problem with my loan is my drivers license is they are Florida | 1 |
| State | Complaints |
|---|---|
| but I know that at this point Im being profiled and singled out because I am a young XXXX female. It is now XXXX and Im still getting the runaround. I ask for the number to XXXX to have this matter escalated and she says let me go get it. She returns with the name and number for someone in her branch. Not the corporate information she promised. | 1 |
| Issue | Complaints |
|---|---|
| but was not successful. They said I had 120 to take the loan before it expires. Due to not being able to get into the DMV here in North Carolina I took further action and went to go stay with my mother for a few days to get my drivers license in Florida. I verified with State Employees credit union by phone that this would be ok before doing so. They said as long as I have a valid drivers license they dont care what state I get them in. My grandpa passed away two years ago and I came to live with my grandma in NC. Even though I live with my grandma I frequent Florida a lot to visit my mom. I let the bank employee know this. XXXX say he cant do anything further and he then gives me information for XXXX at another branch. I call XXXX and he says he would check with risk management about guidelines. XXXX comes back on the phone after several minutes and says guidelines say as long as my car is insured | 1 |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
but they have everything else the dealer sent over. I say to her that I will go get them. I go to a local print store and have the dealer fax me all paperwork sent to the bank the night before and pick up papers. I go back to the bank and give her the paperwork again. She goes back in and comes back out half an hour later and says a family member owns the corporation you work for and we cant extend you the auto loan for that reason. I explained to her that I may be young has accumulated 1 consumer complaint in the CFPB public database, with filings active across 1 U.S. state. Of those submissions, 1 includes a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to I to, and the most recent logged activity is I took ano, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, but they have everything else the dealer sent over. I say to her that I will go get them. I go to a local print store and have the dealer fax me all paperwork sent to the bank the night before and pick up papers. I go back to the bank and give her the paperwork again. She goes back in and comes back out half an hour later and says a family member owns the corporation you work for and we cant extend you the auto loan for that reason. I explained to her that I may be young reports a 0% timely-response rate and has closed 0% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "but no one called my so I went to my local branch which is number 25. At that time XXXX XXXX comes out because you cant speak to representatives inside due to COVID-19. He then lets me know that the problem with my loan is my drivers license is they are Florida", and the single most common underlying issue is "but was not successful. They said I had 120 to take the loan before it expires. Due to not being able to get into the DMV here in North Carolina I took further action and went to go stay with my mother for a few days to get my drivers license in Florida. I verified with State Employees credit union by phone that this would be ok before doing so. They said as long as I have a valid drivers license they dont care what state I get them in. My grandpa passed away two years ago and I came to live with my grandma in NC. Even though I live with my grandma I frequent Florida a lot to visit my mom. I let the bank employee know this. XXXX say he cant do anything further and he then gives me information for XXXX at another branch. I call XXXX and he says he would check with risk management about guidelines. XXXX comes back on the phone after several minutes and says guidelines say as long as my car is insured".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating but they have everything else the dealer sent over. I say to her that I will go get them. I go to a local print store and have the dealer fax me all paperwork sent to the bank the night before and pick up papers. I go back to the bank and give her the paperwork again. She goes back in and comes back out half an hour later and says a family member owns the corporation you work for and we cant extend you the auto loan for that reason. I explained to her that I may be young: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
but they have everything else the dealer sent over. I say to her that I will go get them. I go to a local print store and have the dealer fax me all paperwork sent to the bank the night before and pick up papers. I go back to the bank and give her the paperwork again. She goes back in and comes back out half an hour later and says a family member owns the corporation you work for and we cant extend you the auto loan for that reason. I explained to her that I may be young has received 1 consumer complaints filed with the Consumer Financial Protection Bureau.
but they have everything else the dealer sent over. I say to her that I will go get them. I go to a local print store and have the dealer fax me all paperwork sent to the bank the night before and pick up papers. I go back to the bank and give her the paperwork again. She goes back in and comes back out half an hour later and says a family member owns the corporation you work for and we cant extend you the auto loan for that reason. I explained to her that I may be young has a 0% timely response rate to CFPB complaints.
The most common issue reported against but they have everything else the dealer sent over. I say to her that I will go get them. I go to a local print store and have the dealer fax me all paperwork sent to the bank the night before and pick up papers. I go back to the bank and give her the paperwork again. She goes back in and comes back out half an hour later and says a family member owns the corporation you work for and we cant extend you the auto loan for that reason. I explained to her that I may be young is "but was not successful. They said I had 120 to take the loan before it expires. Due to not being able to get into the DMV here in North Carolina I took further action and went to go stay with my mother for a few days to get my drivers license in Florida. I verified with State Employees credit union by phone that this would be ok before doing so. They said as long as I have a valid drivers license they dont care what state I get them in. My grandpa passed away two years ago and I came to live with my grandma in NC. Even though I live with my grandma I frequent Florida a lot to visit my mom. I let the bank employee know this. XXXX say he cant do anything further and he then gives me information for XXXX at another branch. I call XXXX and he says he would check with risk management about guidelines. XXXX comes back on the phone after several minutes and says guidelines say as long as my car is insured" in the "but no one called my so I went to my local branch which is number 25. At that time XXXX XXXX comes out because you cant speak to representatives inside due to COVID-19. He then lets me know that the problem with my loan is my drivers license is they are Florida" product category.
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