2026 data Public-data reference. official source

Companies: B

Companies starting with B that appear in the CFPB Consumer Complaint Database, sorted by total complaint volume.

10.7K companies starting with "B"

Showing 8.7K–8.7K of 10.7K

Company Complaints
but NewFed convinced me that it is 2.75 % 1
but no 2
but no account was opened 1
but no action has been taken. 2
but no adequate response has been provided. The negative impact is ongoing 1
but no answer at all. 1
but no before saying that the prompter was only allowed to transfer to a live person in limited circumstances. 1
but no billing proof or late-fee assessments were supplied 1
but no call was received. 1
but no clarification was provided. 1
but no confirmation of whether if they received. I'm beyond frustrated. It causes my monthly payment to go up. 1
but no contracts and no validation or signatures. 1
but no corrective action has been taken. 3
but no emailed communication has been received to date. 1
but no further clarification or specific details were provided. 1
but no further clarification was provided. 3
but no further contact from the Bank was received on this matter.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,BANK OF AMERICA 1
but no further contact has been made as of the following day.,,FIRST HAWAIIAN 1
but no further info on what it was 2
but no information was provided XX/XX/XXXX - applicant asked lender why the documentation that was provided did not reflect the promised information 1
but no it would randomly fluctuate! I would pay more on principle 1
but no letter would come before that. They told me I should expect to receive the explanatory letter along with any funds they deemed were due me at the end of the XXXX period. 1
but no loan had been issued to me by their bank. XXXX ignored the Identity Theft XXXX and did not investigate. The Identity Theft XXXXt is a crucial document in the investigation process as it serves as a formal declaration from the victim stating that their identity has been stolen. It helps to establish a clear record of the incident and provides important information for law enforcement and other entities involved in resolving the case. By disregarding the Identity Theft XXXX and failing to conduct a thorough investigation 1
but no longer than 90 days. I was then told XXXX definitely. It is near end XXXX 3
but no longer. 1
but no matter how much credits I got 1
but no monthly payment 1
but no new information had been posted. I again contacted the fraud department 1
but no one called me afterward. 1
but no one called me today XX/XX/XXXX. So I called XXXX Card Services ( Elan XXXX XXXX ) at XXXX XXXX today ( XXXX ) and representative told me the case manager called me twice 1
but no one called me today XX/XX/XXXX. So I called XXXXXXXX XXXX XXXX ( XXXX XXXX XXXX ) at XXXX XXXX today ( XXXX ) and representative told me the case manager called me twice 1
but no one called. More calls XX/XX/XXXX with XXXX and XXXX. Finally I received a call on XX/XX/XXXX from XXXX XXXX 1
but no one contacts us to say there is a problem or that the check is forthcoming.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,HYUNDAI CAPITAL AMERICA,NJ,086XX,Older American 1
but no one could explain why these late payments were reported if the hardship program was active. 3
but no one could help locate my {$500.00} deposit. The claim number is XXXX.,Company has responded to the consumer and the CFPB and chooses not to provide a public response,WELLS FARGO & COMPANY,TX,77067,,Consent provided,Web,2023-10-07,Closed with explanation,Yes,N/A,7659496 1
but no one could help me there either. 1
but no one ever called me back. 1
but no one ever did. 1
but no one has responded. 1
but no one is really working on it. I called yesterday and after waiting two hours to talk to someone 1
but no one knows why theres still a restriction on my account. Sounded like The only thing they could do was just wait and hope that agent checks the email. But if that agent does not check email 1
but no one read them. We really need to be compensated for the extensive hours on this case. And today 1
but no one seemed to either know about it or take it into consideration. I feel like my situation qualifies me for a refund from Zelle. XXXX article mentioned a victim who filed a complaint with the cfpb ( consumer financial protection bureau ) 1
but no one wanted to help and try and look deeper into the situation. 3
but no one was like oh you already do that 1
but no one will help. XXXX says I have to file a dispute. XXXX won't give me any information 1
but no one will provide me clear expectations of what the process is. I have been told by NFCU 1
but no other attempt was made to contact me. I visited the XXXX branch to try and find this money 2-3 times and made many calls 1
but no payment was received by the due date. '' Continuing from the XXXX letter in reference to the missed payments on the aforementioned accounts and First Date of Delinquency established in the XXXX XXXX 1
but no proof was provided. I've made the request many times previously as well to no avail. 3

About this letter-indexed view

This page lists every company beginning with the letter B that appears in the Consumer Financial Protection Bureau (CFPB) Consumer Complaint Database. The CFPB has accepted consumer complaints since 2011 and publishes them as a public dataset so consumers, journalists, and researchers can study patterns across the financial services industry. PlainComplaint mirrors that database and groups it by company so a single company page rolls up every complaint filed against that institution across every product, state, and complaint year.

Companies on this page are listed by name by default. You can switch the sort to "Most Complaints" to surface the highest-volume institutions starting with this letter, "Timely Response" to find companies with the strongest response track record, or "Most Recent" to see who has had complaints filed most recently. Each row links to a dedicated company page with year-over-year trends, the top complaint products, the issue categories driving volume, and a state-level breakdown showing where the company's customer base is filing the most reports.

How to interpret these numbers

Total complaint counts reflect raw volume — they do not control for a company's customer base size, market share, or product mix. A large nationwide bank can show six-figure complaint counts simply because it serves tens of millions of customers. A smaller regional lender with a low complaint count may still have a higher per-customer complaint rate. To compare companies fairly, look at "Timely Response %" alongside total volume: this measures the share of complaints the company answered within the CFPB's deadline. A high timely rate combined with a low consumer-disputed rate is a stronger signal of customer-service quality than raw count alone.

A complaint in this database is not a finding of wrongdoing. The CFPB does not verify the facts of each complaint before publishing it; complaints are consumer-submitted narratives. Companies have the opportunity to respond, dispute, or resolve each complaint, and many are resolved with monetary or non-monetary relief. The strength of the dataset is its scale — millions of records spanning every major U.S. consumer finance category — and its neutrality: it reports what consumers said happened, regardless of the company's perspective.

What you'll find on each company page

Each company detail page derives every statistic from the live PlainComplaint database. You'll see the company's total complaint volume since 2011, the timely-response rate, the breakdown by financial product (mortgages, credit cards, debt collection, credit reporting, and so on), the most common complaint issues filed against that company, the top states by complaint volume, and a year-over-year trend showing whether complaint volume is rising or falling. Where the database includes the company's most-recent assets or revenue, those values are shown so readers can compare complaint volume against firm size — context that raw counts alone cannot provide.

Companies are deduplicated where possible: subsidiaries are linked back to their parent organization, and shared identifiers from the CFPB are used to merge duplicate entries that appear under slightly different names. If you spot a company that should be merged with another, contact our editorial team — corrections are processed and reflected on the next dataset refresh.

Source & refresh cadence

All complaint records originate from the CFPB Consumer Complaint Database, downloaded from the agency's public data portal at consumerfinance.gov. We refresh the dataset on a regular cadence so the rankings, browse pages, and detail-page statistics stay aligned with the agency's latest public release. See the methodology page for the full data pipeline, deduplication rules, and refresh schedule. See the full company index for the alphabetical view across every letter, or jump to the rankings hub for live top-10 lists computed from the same database.

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